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The Westin Ningbo

4.5 out of 5.0

The Westin Ningbo

4.5 out of 5.0

Recent guest reviews

Have been staying in the Westin Ningbo every time I come to Ningbo for business since 2015. The staff from the General Manager all the way on down are by far the friendliest and most attentive to the guests. This is what sets them apart from the competition. F&B, rooms, cleanliness are all five star level. Can only fault them because the gym is small, and more or less reflects the old style hotel work out rooms of 10-15 years ago. It would take a major remodeling of the spa/fitness floor to get up to modern standards. Pool is rather large and nice though. Anyway, its always a pleasure to be welcomed back here.

Stayed one night in Westin here. A nice hardware. Very nice and comfortable bed, really good. Heard afterward that they are well known for their bed, and they deserve it. Service was smiling and friendly. Not top top notch but nice. Would have been a 4 if it was not for room service. Pathetic. A burger is not supposed to be that difficult. The bun was few days old, the meat so burned it became rock. Simply could not eat it. All my colleagues experienced similar disappointment with room service. So if you decide to stay in Westin I recommend you eat somewhere else.

This hotel is tired, service is average at best. Restaurant for breakfast is so poorly arranged and managed. The cereal is in the entry way . My room was dreary along with the dreary day arriving. the decor is 20 years old. In its time it may have been magnificent but not anymore. Just tired stayed on a non smoking floor - could smell smoke aarggghhh come out of the lift then there was a terrible dog leg to get to my room. Not the Westin brand I know.

I’ve stayed at Weston Ningbo several times in business and it’s pretty consistent Rooms are generally spacious- if you get a small one ask to move as there is one on each floor My main issue is how smokey the hotel can me- seemingly there are smoking rooms next to or above non smoking ones so the smell and poorer air travels, I’ve changed rooms several times before, which the hotel is quick to resolve but is a shame to have to in first place Gym is small but ha enough cardio for a quick run round! It’s v hot though!! Food and drinks are fine, but there is a Starbucks and outdoor mall across the road if you want more choice

I stayed at this hotel for the first time this past week. I usually stay at another hotel in Ningbo, but decided to give the Westin hotel a try. The hotel is comfortable, but lacking a large lobby. My room was nice with a over view of Tian Ye Square. If you like action, the hotel’s location is excellent. Simply window shopping at all the beautiful shops in the Square is fun. I was disappointed with the breakfast service- western dishes are limited. All in all, I think this is a good hotel, not a great hotel. But you will not be disappointed in your stay here.

The Westin Ningbo was one of the first luxury hotels to have opened in the city. Although dated, the rooms themselves were comfortable and spacious, with friendly staff who were accommodating, friendly, and well intentioned – although at times – required some guidance when it came to some of the more western requests are group had. Centrally located across from Tianyi Square, the hotel is approx. 15 minutes from the main railway station, 5 minutes away from the metro, and within walking distance to both cultural sights and nightlife. All in all, you could not ask for a more convenient location. Check in was friendly, with my room quickly available. The room itself was large, featuring a comfortable bed, good work desk, plenty of space to spread out, and a nicely designed bathroom. While everything you would expect was present, I do wish Westin as a brand would switch from French Press coffee to capsule based ones — both for simplicity, but also consistency. Otherwise, whether for business or pleasure, the room had everyone you might need. Breakfast was served on the 2nd floor as a buffet style. I found the staff to be attentive and the overall quality fine, although few servers spoke English. While I didn’t have a chance to dine in the restaurant, the lobby lounge offered a reasonably comfortable place to grab drinks with a relatively good selection (compared to other 2nd tier cities in China). In summary, the Westin Ningbo is a comfortable choice and worth considering when staying in Ningbo.

While I have stayed in much worse places, I wouldn’t seek this one out again. The non-smoking rooms obviously used to be smoking rooms, as they really smell musty. The rooms do not go below 23.5 degrees, which is too warm for sleeping, and doesn’t help with the air circulation (which is necessary due to the smell) The coffee is undrinkably bitter. Service everywhere is painfully slow and the staff always seem stressed out, whether that was check-in or the lounge. The lounge staff especially don’t know what they are doing - I am not sure why the hotel is advertising expertly crafted drinks when you can barely get a beer. All that said, the bed was comfortable and the wifi decent speed, and plenty of restaurants and shops around.

It’s not my first time, but each time I feel it getting more and more worst! Few days ago I stayed again at the Westin Ningbo, going up to the business club floor for checking in; staff are busy with WeChat and the meeting room inside the business lounge got doors open and a group inside smoking relaxed their cigarettes, smells of smoke everywhere! After complaining, the staff of the hotel mention a big sorry to the guys smoking inside the meeting room, she closed the door - she didn’t mention the sorry to me the guest, no she feel sorry for the smoking guys because they saw I complain smoking people inside the club floor, ridiculous!

Lovely hotel. Very upscale and modern. Restaurants are fantastic and rooms are clean with modern deco. Will definitely come again. Hotel location is definitely the selling point. Location is great for reaching amenities. Excellent 5 star hotel they have here.

Checked in late to hotel and staff was very nice, however during both nights temperature cannot be brought down bellow 26 degrees. Room stayed hot and humid and so did several other areas of the hotel. Staff brought portable Fans which made noise. They then took them out of room and left windows open which was loud. In addition staff kept entering room even with do not disturb sign being on. Would never pay to stay at a hotel with No Air conditioning

75 Rixin Street Ningbo Zhejiang

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Yinzhou within a short walk of Tian Yi Square, The Westin Ningbo is within a mile (2 km) of Moon Lake Park. This 310-room, 4.5-star hotel has private in-room spa tubs along with 4 restaurants and a full-service spa.


This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers, slippers, and bathrobes. Other standard amenities include private spa tub, an iPod dock, and a sitting area.

Property features

The Westin Ningbo features a full-service spa, an indoor pool, and a children's pool. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Westin, Club Room, 1 King Bed, City View

King 1 | Sleeps 2

Westin, Club Room, 2 Twin Beds, City View

Twin 2 | Sleeps 3

Deluxe Suite, 1 Bedroom (SW-M)

King 1 | Sleeps 3

Club Suite, 1 Bedroom, River View (SW-M)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 350 reviews