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Pan Pacific Ningbo

5.0 out of 5.0

Recent guest reviews

Hi, we stayed in this hotel during our business trip in early November 2017. The location of the hotel is good as it's not very far from the airport and other main part of the city. The interior of the hotel is just awesome and the staff is also very helpful even though there are small issues in communication but still their staff tries their best to serve you better. We have been upgraded to Suite having two bedroom and one drawing room the only thing that was missed is the microwave as I consider it's one of the very important thing that has to be there in any hotel whereas you will find every other thing in the room. Overall it's a great place to stay in Ningbo within this price range.

the hotel rooms are new and very comfortable. they are clean and excellent for a business stay. the service is also good. however, the Japanese restaurant within the hotel is not very good. they bring the orders very late and they serve uncooked nigiri even though I asked them whether it is cooked or not strictly. there is nothing much around the hotel. After 15 minutes of walking, you can reach some local restaurants, which may not be convenient for tourists. It was a nice hotel for a conference I attended, but the location is an issue.

Today I missed my mobile in a taxi. When I reach to this hotel’s lobby, ask a one of lobby men that name’s is “Alfie” to help me to find the driver & gets my mobile. He tried very much & fortunately found the driver & my mobile. I appreciate him for his kindly trying . 🙏🙏🙏

Nobody speaks english, room food service is terrible, 95% from food menu is not available. Yet food is very expensive Rooms are clean, but wifi is very slow, i expected better from such a large hotel.

Since from 19th September, I am at Pan Pacific, Ningbo in China. As I said already this excellent modern and contemporary property deserves special appreciation. No doubt the service standard of this wonderful hotel is remarkable and brilliant. Each and every staff of this hotel are just too good. Their staff may be the best I have ever experienced in China for the last 10 years. From A to Z all facilities are awesome. My friends you may experience the very best of breathtaking and magnificent class of hospitality. I too appreciate the service I received from Ms Lynn Liu the Club Manager. Her efficiency and polite correspondence is praiseworthy. I wish all the staff of Pan Pacific warm wishes and like to thank them for making my stay so comfortable and pleasant. Thanks a lot

Keep going to be an amazing place to stay whatever you come here for business or leisure time. The hotel location is suitable to stay in silent area and still quite close to downtown. Pan Pacific Ningbo became my second home and I always enjoy the time here. It's so much pleasant to be welcomed by my favorite sales and executive lounge staff, such as pretty girls Kiking, Lynn, Una, Grace, Carry, Fancy and of course handsome guys Jason and Chris. I would like to thank everyone here for the best service I have ever tried !!!

The regular hotel I normally stay i was fully booked so I tried out Pan Pacific. They had a good deal on one of the booking websites. I was not too impressed with the style of the decor, but this is also matter of personal taste of course. Check in was friendly and I got a free upgrade which is always nice. Nice spacious rooms but mini bar was empty ! Only had some water in it ! In another tower I used the pool and gym , both very nice . ( To avoid screaming kids go swim very early or very late I guess ). The gym was lacking a rowing machine but rest of facilities were there and new and clean. They also have a squash court ! Next morning at breakfast I noticed that I was not shown a seat at the breakfast restaurant , you just have to figure it out yourself a bit where you can and wanna sit. Also you have to grab your own tea/coffee, this is not what I am used to in a 5 star hotel. Food selection quite good if you are asian. Western selection is limited but most hotels in China have this problem. All in all a pretty pleasant stay , I would stay again probably if they keep these promotion prices.

Was there on business for 12 days. Upon check in our superior room was not ready. To compensate, Lisa the front desk manager upgraded us to a suite on the club 13th floor! In addition to the upgrade, she sent us a complimentary bottle of wine and fruit basket. She made us feel very welcome and special. The room was a gorgeous corner room with views of both directions of the river. Every night the skyscraper buildings downtown put on a light show. Housekeeping did an excellent job cleaning our room with turn down service on a few nights. The Pacific Club was on the 17th floor where we could have an abbreviated version of the 2nd floor buffet breakfast(we traded off going to both) and also was evening happy hour with snacks for free. Phyllis in the Pacific Club spoke good English and was very attentive, learning what we like to drink at breakfast and bringing it without asking. Service was excellent. The bell desk was very helpful in translating into Chinese locations for our taxi driver and never had to wait for a cab. Buffet breakfast was good but limited in the Western palate selections. The area surrounding the property was clean and actually quite lovely to stroll when it wasn't too hot. There was an excellent gym in the associated service suites building. My only complaint is they didn't air condition it which was brutal when running on the treadmill. I tried to ask for some cooling but they didn't understand. Would definitely return to the Pan Pacific!

This is definitely a nice facility, the rooms are big and clean, although I struggle a little with the ratings seen here. There is a good thai restaurant on the 2nd floor, and a lobby bar. Although a standard 'import' (ie Carlsburg) is 60 rmb, which is basically encouraging you to go somewhere else or not drink. Nicer hotels charge less in Ningbo. Wi Fi in said bar was difficult to obtain unless you have a china phone number (think starbucks), thankfully one of the staff members used his number for me. I got a smoking room, although I may need to shoulder the blame since I forgot to ask for non smoking and it was not overwhelming, just a very slight detection of smoke smell. It is a nice hotel with professional staff offering a pleasant stay.

Lovely hotel with excellent staff. The views from the window of my room on the 18th floor are especially admirable. The food in the hotel is beautiful and varied. There are some difficulties with connecting the Internet. I thank the hotel for the opportunity to relax in a busy business trip.

MinAn Road East 99 Ningbo Zhejiang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Yinzhou, Pan Pacific Ningbo is 4 mi (6.5 km) from Ningbo Ocean World and 5.4 mi (8.7 km) from Zhongshan Park. This 5-star hotel has 415 rooms and welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. Ningbo Zhenhai Building and Ningbo Zoo are also within a 30-minute drive.


There are multiple options for onsite dining with 4 restaurants, including Keyaki Japanese Restauran, which specializes in Japanese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Pan Pacific Ningbo's 415 soundproofed rooms provide minibars, free newspapers, and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer jetted tubs, rainfall showers and free toiletries. In-room massages are available, and other amenities include laptop-compatible safes and desks.

Property features

Guests of Pan Pacific Ningbo enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and outdoor tennis courts.

Room options

Deluxe Room

King 1 | Sleeps 3

Premier Room, 1 King Bed

King 1 | Sleeps 3

Pacific Club, Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 163 reviews