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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

We stayed two nights for a graduation. Note in room states they only change towels every three days. My husband asked for towels. They gave us towels but did not clean the room. Not happy. Also the pool was closed. Although I did not explore the area, it did not look like the best area and the rates are very high.

Great for me as I was late in and early out and was immediately in my room and everything worked to help me get situated quickly. Close parking and a large number of food choices right next door or across the street to walk to. Staff very nice and efficient. I had to leave before breakfast. Did note that the indoor pool looked nice but was closed for some reason.

Well, Had a bit of a booking problem here at first but we worked it out. Here tonight for the first night and so far so good. I am very particular about any place I am at, whether grocery store or what have you. The Visitor Reference Book looks like someone took a bite out of it. Took it down to Nora along with some other concerns and I think they will get handled. The best thing you can do as a consumer is to list any things that need attending to and see how it works out. When I come back here next week I am requesting the same room to see if these concerns have been taken care of.

When I called the hotel directly, the connection was very noisy - "Barb" explained there was a sports group in town; I expressed concerned over noise levels. She assured me it would not be an issue. She was correct. My stay was peaceful, quiet and restful. The beds were so comfortable I asked if I could take one home with me. The room was clean, simple and well kept. Comforters were, well...comforting ! Soft sheets, soft towels. And plenty of them. A HUGE plus - darkening curtains ! DARK, quiet, peaceful evenings. Micro, fridge, little amenities. I am sure it could be noisier on busy weekends but I have no complaints. Breakfast bar we well stocked - hot foods, yogurt, cereals, make your own (and yummy waffles), juice, coffee...perfect....and a nice little lounge/breakfast area. Staff was very pleasant, always smiling and made small talk/pleasantries. Would stay again and would recommend.

WOW!!! For a Quality Inn this is a very amazing property! Breakfast was GREAT! Room was spotless. Microwave and Fridge in the room was very nice to have Large Pool but we didn't get a chance to use it. Staff was nice and Friendly. Will be back again soon

Pool temp was cool and really could have used a hot tub to soak our weary bones. Rooms were clean and beds very comfortable, nice shower heads. Breakfast is the standard fare. Staff was pleasant and friendly, this will be my choice if returning to the area.

Compared to the Quality Inn down the street in South Bend (a real dive). This was very nice. Nice lobby with a 50 flat screen. Very good breakfast area and good breakfast. I stayed in room #220, double queen, which was spacious. Had all I need, The only knock is they didn't have a hot tub, but they do have a heated pool. Overall, book ahead and get it for $76

I stayed at the Quality Inn & Suites in Niles because of the outrageous hotel rates in the South Bend, IN area. While I felt the rate was a bit high for the size/location of Niles (and the fact that there was "maybe" 5 rooms occupied), I would recommend it for someone who is needing a comfortable, clean room when visiting the South Bend / Mishawaka area. The desk staff was friendly, helpful, and pleasant. The bed comfort was equivalent or better than much pricier hotels and I actually slept sounder there than any other hotel in recent memory. They also are not skimpy on pillows... several on both queen size beds. The rooms are not shabby, but like most hotels, not perfect. There were a couple of tiles missing behind the bathroom door and there were scratches on the bath door frame where an unhappy pooch had tried to dig to freedom. Still, this in no way reduced the quality of my stay. My only suggestion for the hotel... spend a few extra pennies for higher quality toilet paper. If you are going to charge a minimum of about $100 per room and provide decent service and bedding, the least you can do is have quality TP. I did not have breakfast nor use the pool, so I cannot comment on those amenities. My room was on the ground floor and the wifi signal was strong and data transfer was quick. Definitely one of the best hotel-based wifi's I've encountered. Lastly, be aware there are few dining choices in the immediate vicinity outside of fast food. However, Mishawaka is only about 20 minutes away and choices abound.

The hotel and my room was clean. The bed was comfortable. All the staff I saw during my stay were nice and friendly. The breakfast was fine and the offerings were what I expected. The small refrigerator in the room even had a freezer compartment that froze the ice packs for my cooler. I would definitely stay here again if I return to the area.

Stayed two nights with family. Front desk staff were very friendly and helpful. The room was well taken care of and clean. Lots of food options nearby. Coffee was always ready and hot. Breakfast was small but had lots of variety.

1265 S 11th St Niles MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn & Suites places you within a 15-minute drive of Clay Township Park and Roseland Town Park. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Niles and also within a 20-minute drive of University of Notre Dame and Notre Dame Stadium.


Start your day off right with a free buffet breakfast.


The 51 rooms are recently renovated and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.

Property features

Renovated in 2015, Quality Inn & Suites offers a fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Helpful staff can provide luggage storage and a safe deposit box at the front desk. This hotel also has free newspapers.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 3

Suite, 1 Bedroom, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 53 reviews