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Quality Inn & Suites Niles

Property class: 2.5

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Photo gallery for Quality Inn & Suites Niles

Room
A spacious living area with a kitchen in the background, a bar area with stools, and a seating area with sofas and chairs.
Room
A swimming pool with clear blue water, a covered seating area, and a ceiling with recessed lighting.
A hotel reception area with a wooden reception desk, a black countertop, and a mosaic tile wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1265 S 11th St, Niles, MI, 49120
  • Place, Riverfront Park South
    ‪8 min walk‬
  • Place, Southside Park
    ‪14 min walk‬
  • Place, Brandywine Creek Nature Park
    ‪16 min walk‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Business King)

A hotel room with a large bed, a desk, a chair, a lamp, and a picture on the wall.

Standard Room, Non Smoking (Business King)

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a carpeted floor.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Non Smoking, Jetted Tub (1 King Bedroom)

A hotel room with a bed, a desk with a lamp, a television, and a minibar.

Suite, Non Smoking, Jetted Tub (1 King Bedroom)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Non Smoking (1 King Bedroom)

Room

Suite, Non Smoking (1 King Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a desk, a chair, and a carpeted floor.

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a large bed, a nightstand with a lamp, a window with a blind, and a wall-mounted heater.

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

Room

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

A hotel room with a bed, nightstands, lamps, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

Room

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Niles

Quality Inn & Suites Niles places you within a leisurely stroll of Riverfront Park South and Southside Park. This 51-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Riverfront Park South - 8 min walk - 0.5 miles
  • Southside Park - 14 min walk - 0.8 miles
  • Brandywine Creek Nature Park - 16 min walk - 0.9 miles
  • Allouez Park - 19 min walk - 1.0 mile
  • Riverfront Park and Launch - 2 min drive - 0.9 miles

Getting around

  • Niles Station - 3 min drive
  • South Bend Intl. Airport (SBN) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Jimmy John's - ‬1 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

Quality Inn & Suites Niles

Guests staying at Quality Inn & Suites Niles enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.
Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

A hotel room with two beds, a TV, a desk with a lamp, and a kitchenette in the background.
Holiday Inn Express Hotel & Suites Niles by IHG
Niles
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 813 reviews
$96 nightly
The price is $102
Nov 1 - Nov 2
Total with taxes and fees
Holiday Inn Express Hotel & Suites Niles by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Niles
Comfort Inn Niles
Quality Inn Niles
Quality Niles
Quality Inn Suites
Quality & Suites Niles Niles
Quality Inn & Suites Niles Hotel
Quality Inn & Suites Niles Niles
Quality Inn & Suites Niles Hotel Niles

Frequently asked questions

Is a free cancellation option available at Quality Inn & Suites Niles?

Quality Inn & Suites Niles offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Niles?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Niles on Nov 1, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Quality Inn & Suites Niles?

This hotel is located in Niles, a short 16-minute walk from Allouez Park and also 10 minutes on foot from Riverfront Park South. You'll also find Southside Park and Clevenger Park less than a mile away.

Will I be able to park at Quality Inn & Suites Niles?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Quality Inn & Suites Niles feature a casino?

No, Quality Inn & Suites Niles doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Niles?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Inn & Suites Niles?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Quality Inn & Suites Niles?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn & Suites Niles feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Niles offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Niles allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Niles for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Quality Inn & Suites Niles?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites Niles?

The closest major airport to Quality Inn & Suites Niles is South Bend Intl. Airport (SBN), which is 14.8 mi away (19 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites Niles?

No, there aren't any guestrooms at Quality Inn & Suites Niles that offer a balcony.

Quality Inn & Suites Niles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 333 out of 679 reviews
Rating 8 - Good. 202 out of 679 reviews
Rating 6 - Okay. 72 out of 679 reviews
Rating 4 - Poor. 46 out of 679 reviews
Rating 2 - Terrible. 26 out of 679 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, nicely appointed and would stay there again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, breakfast was great.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and mad us feel very welcome. Clean rooms and great location. I would highly recommend this place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, with pleasant decor. The complimentary breakfast was outstanding. The staff was very friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Excellent breakfast .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, comfortable room.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Very comfortable establishment
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times over the last 6 years and each time I see upgrades, appreciate the new carpet, paint, and decorating.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and lovely little space. Booked this room myself for work purposes and the cost for the value was awesome. Relatively inexpensive and you could tell the staff took pride in what they do. The toilet paper was even folded into little triangles at the end of the roll; small details really set this place off in a good way. I recently have had to stay in another local hotel that is much bigger, a more recognizable name, etc. and hands down I would pick Quality Inn over them any day. And the breakfast was nice too! Overall very happy with my stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing that's what comes to my mind! The Quality Inn & Hotel room the we stayed in was spacious, clean and welcoming with a large private full bathroom. From check-in (with Robin), during stay and while checking out (with Jon, the manager and with I believe her name was Diane) the staff was very friendly, welcomed and proactively engaged in our exchange of conversation and made our stay truly appreciated. Having traveled from Florida, we have stayed at various hotels in the southwest Michigan area and because of our recent stay at this hotel, we have concluded that the Niles Quality Inn & Suites (in Niles, Michigan) will be our go to place for hotel accommodation whenever we are in their area. Great Job Staff, "we truly appreciated all you do for us travelers."
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Pet friendly, staff was very friendly.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place is nice and the staff is friendly. Very accommodating
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for two days and I expect that the staff will clean and arrange our beddings but she or he didn’t do it. They clean a little bit of our bathroom but the sink you can see the dirty that they didn’t clean. I hope the management will check the room specially the sink because need to be clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, comfortable bed and friendly staff!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for our Notre Dame game weekend! The hotel was in great shape, shower as awesome, black out shade, and front desk service was excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very nice place to stay
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, we brought our grandchildren to swim and spend the night. We had the whole pool to ourselves, the rooms were clean, the beds were comfortable, the staff was so friendly and helpful, and the breakfast had a lot of options. Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness
Breakfast was served late. Seems understaffed because the front desk person was the only one on and was taking care of both front desk and breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay would do it again
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly staff, clean, great breakfast, reasonable price!
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
We have stayed here many times, we have family in the town. I do not think we’ll ever stay here again. I was very concerned about the safety of this place. There are a lot of unusual people hanging around in the parking lot and side of the hotel. I felt very unsafe walking the dogs, I ended up taking my husband with me as an extra layer of protection. I was very unhappy with the surrounding area of where the hotel was, Niles has really gone downhill.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Clean room, excellent staff assistance, pet friendly and breakfast was good as well. Highly recommend staying!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Great staff and amenities!
Stayed 1 night in Jul 2024