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Best Western Niantic - New London/Mystic Area

2.5 star property
Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Reception
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Cedar Ridge Golf Course
    ‪2 min drive‬
  • Place, Foxwoods Resort Casino
    ‪25 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk in Shower, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Whirlpool, Microwave And Refrigerator, Shower Only

  • Sleeps 4

Larger 1 King Bed Room with Shower Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Accessible, Walk In Shower, Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Kitchenette, Sofabed, Shower Only

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 4

About the neighborhood

Niantic

Within a short walk of Flanders Plaza Shopping Center, Best Western Niantic - New London/Mystic Area is within 2 miles (3 km) of Cedar Ridge Golf Course. This 93-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Flanders Plaza Shopping Center - 12 min walk - 0.7 miles
  • Cedar Ridge Golf Course - 2 min drive - 1.8 miles
  • Mohegan Sun Casino - 13 min drive - 15.1 miles
  • Mohegan Sun Arena - 13 min drive - 15.1 miles
  • Foxwoods Resort Casino - 25 min drive - 25.0 miles

Getting around

  • New London Union Station - 14 min drive
  • New London, CT (GON-Groton - New London) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪The Shack - ‬10 min walk

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
At Best Western Niantic - New London/Mystic Area, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, a meeting room, and laundry facilities.
50-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free long-distance calls are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 22 to September 04.
  • Pool access available from 8:00 AM to 8:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Frequently asked questions

Are free cancellation options available at Best Western Niantic - New London/Mystic Area?

Best Western Niantic - New London/Mystic Area provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Best Western Niantic - New London/Mystic Area?

This hotel is located in Niantic within a short 15-minute walk of Flanders Plaza Shopping Center. You'll also find Hole-in-the-Wall Beach and Tumbleweeds within a short drive.

Will I be able to park at Best Western Niantic - New London/Mystic Area?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Niantic - New London/Mystic Area feature a casino on the premises?

No, Best Western Niantic - New London/Mystic Area doesn't have a casino.

Will I find an indoor pool at Best Western Niantic - New London/Mystic Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 22 until September 04.

Is Best Western Niantic - New London/Mystic Area a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Best Western Niantic - New London/Mystic Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Niantic - New London/Mystic Area feature a restaurant that includes a breakfast menu?

Best Western Niantic - New London/Mystic Area offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Niantic - New London/Mystic Area allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Niantic - New London/Mystic Area for a fee of USD 30.00 per accommodation, per night. A deposit of USD 150.00 per stay is collected.

Does Best Western Niantic - New London/Mystic Area have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Niantic - New London/Mystic Area?

The closest major airport to Best Western Niantic - New London/Mystic Area is New London, CT (GON-Groton - New London), which is 12 mi away (18 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 15.4 mi away (82-minute drive).

Are there rooms with balconies at Best Western Niantic - New London/Mystic Area?

No, you won't find guestrooms with balconies at Best Western Niantic - New London/Mystic Area.

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 457 reviews
Rating 8 - Good. 94 out of 457 reviews
Rating 6 - Okay. 35 out of 457 reviews
Rating 4 - Poor. 8 out of 457 reviews
Rating 2 - Terrible. 11 out of 457 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gwynneth

Liked: Cleanliness, amenities, property conditions & facilities
Good location, recently renovated and the staff where great.
Stayed 4 nights in Nov 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service
Friendly staff. Reasonably good breakfast. Clean rooms. Elevator broken.
Stayed 1 night in Sep 2025

10/10 Excellent

bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was conveniently located by a back door for easy access to take my dog out to a grassy expanse. At first I thought why are they giving us a room all the way at the end of a looooong hallway? But it was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people who run it. ONLY thing I would change would be a more supportive mattress!
Stayed 1 night in Oct 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this hotel for an overnight stay while traveling home with my corgie. Friendly and accommodating staff, room was clean and comfortable, a nice breakfast selection and the hotel was quiet and away from loud traffic. I recommend this hotel if traveling in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas, New Paltz

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice for the price: super clean facility that seemed very new. Solidly good breakfast, modern room, all very positive.
Stayed 1 night in Oct 2025

10/10 Excellent

Weiming

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Oct 2025

2/10 Terrible

Loreen M

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly tell you that I have stayed at many Best Westerns in my life and this was by far the worst one I have ever stayed at. It was so bad that I had to call corporate and report them. Their elevator was broken every other day for weeks on end. There were so many elderly people walking up and down the stairs and pushing their luggage up the parking lot. The hotel never informed us that my mother had zero access to anything because she cannot take the stairs, and the elevators were constantly broken. My mother needed an ADA wheelchair accessible room and they gave that to her. But, the phone didn’t work in her room and she was not able to access any of the continental breakfast until my husband and I got to the hotel. We had to have many heated conversations with them until they decided to start bringing her breakfast in the morning, which should’ve been one of the very first things that they did. We informed them that the phone didn’t work and they did nothing about it. When we arrived at the property, we noticed that the front desk staff was laying all over the furniture in the lobby and as soon as we entered, they jumped up and went behind the counter. The management staff here is extremely unprofessional. The housekeeping staff is lovely. We will never be staying at this property again and we will make sure that we tell family and friends the same.
Stayed 15 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Pleasantly surprised with this Best Western property. Convenient, clean, and clearly Best Western has upgraded their image.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Siera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property and nice rooms
Stayed 1 night in Oct 2025

6/10 Okay

kari

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was not working and elderly people had to use the stairs. The breakfast was awful as well.
Stayed 3 nights in Sep 2025

8/10 Good

Dialma

Traveled with family
Liked: Cleanliness, staff & service
The elevator was broken and the breakfast items were very limited this time around. Other than it was as good a stay as any other time we have come to this property.
Stayed 3 nights in Sep 2025

8/10 Good

Gunella

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Renner

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from property is industrial and/or doing a lot of work cranes and a lot of construction material. Main issue we had was the bathroom it smelled horrible. ( almost like a cesspool back up) it was disgusting. Another issue I had was when I called the front desk to request wash clothes ( for shower) they brought up cleaning microfiber clothes( didn’t make and sense)
Stayed 2 nights in Sep 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, New York

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Relaxing and pet friendly.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff not very welcoming/friendly. Lift broken. AC unit quite noisy. Very clean hotel and excellent breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean,comfortable and inviting! Would definitely stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025