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Best Western Niantic - New London/Mystic Area

2.5 star property
Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Daily self-serve breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Hole-in-the-Wall Beach
    ‪6 min drive‬
  • Place, Rocky Neck State Park
    ‪8 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(22 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Niantic

Within a short walk of Flanders Plaza Shopping Center, Best Western Niantic - New London/Mystic Area is within 2 miles (3 km) of Cedar Ridge Golf Course. This 93-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Flanders Plaza Shopping Center - 12 min walk - 0.7 miles
  • Hole-in-the-Wall Beach - 6 min drive - 3.3 miles
  • Rocky Neck State Park - 8 min drive - 3.9 miles
  • New London Ferry Dock - 10 min drive - 8.2 miles
  • Ocean Beach Park - 16 min drive - 10.9 miles

Getting around

  • New London Union Station - 14 min drive
  • New London, CT (GON-Groton - New London) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Crown Pizza - ‬4 min drive
  • ‪Three Belles Marina - ‬7 min drive
  • ‪Dunkin' - ‬11 min walk

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
At Best Western Niantic - New London/Mystic Area, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, a meeting room, and laundry facilities.
50-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free long-distance calls are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 22 to September 04.
  • Pool access available from 8:00 AM to 8:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Frequently asked questions

Are free cancellation options available at Best Western Niantic - New London/Mystic Area?

Best Western Niantic - New London/Mystic Area provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Best Western Niantic - New London/Mystic Area?

As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Niantic - New London/Mystic Area on Nov 2, 2025 start from $92.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Best Western Niantic - New London/Mystic Area?

This hotel is located in Niantic within a short 15-minute walk of Flanders Plaza Shopping Center. You'll also find Hole-in-the-Wall Beach and McCook Point Beach within a short drive.

Is there parking available at Best Western Niantic - New London/Mystic Area?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Niantic - New London/Mystic Area feature a casino on the premises?

No, Best Western Niantic - New London/Mystic Area doesn't have a casino.

Will I find an indoor pool at Best Western Niantic - New London/Mystic Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 22 until September 04.

Is Best Western Niantic - New London/Mystic Area good for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Best Western Niantic - New London/Mystic Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Niantic - New London/Mystic Area feature a restaurant that includes a breakfast menu?

Best Western Niantic - New London/Mystic Area offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Niantic - New London/Mystic Area allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Niantic - New London/Mystic Area for a fee of USD 30.00 per accommodation, per night. A deposit of USD 150.00 per stay is collected.

Does Best Western Niantic - New London/Mystic Area have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Niantic - New London/Mystic Area?

The closest major airport to Best Western Niantic - New London/Mystic Area is New London, CT (GON-Groton - New London), which is 12 mi away (18 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 15.4 mi away (82-minute drive).

Are there rooms with balconies at Best Western Niantic - New London/Mystic Area?

No, there aren't any guestrooms with balconies at Best Western Niantic - New London/Mystic Area.

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 393 reviews
Rating 8 - Good. 78 out of 393 reviews
Rating 6 - Okay. 33 out of 393 reviews
Rating 4 - Poor. 8 out of 393 reviews
Rating 2 - Terrible. 10 out of 393 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sau Sim

Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and nicely decorated. The beds and pillows were very comfortable and clean. All the staff with whom we interacted were very pleasant and helpful. The pool area was very nice. The outside behind the building could use a bit of tidying near the dumpsters, particularly since it's visible from the pool deck and some guest rooms. The breakfast was more than sufficient to get your day started.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful facility, upgraded, and helpful staff. Parking was a little hit or miss but not bad!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable bed

Bed was amazing and bedding and pillows were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Jul 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy service

Both women working at the front desk were rude and certainly not helpful! I booked this hotel because of the outdoor pool during our trip to Mystic. Checkout was 11 am. We were told we could not use the pool after 11. I have NEVER had a hotel not allow facilities used on Checkout date!!! But they allow a different guest a large pool gathering with food being grilled!!! I have pictures!!! My room was not cleaned. Was told you need 24 hours notice to have new towels, trash emptied ect... I will NEVER stay with this hotel chain again! I went away to relax not clean or cook your so called free breakfast!
Stayed 2 nights in Jul 2025

6/10 Okay

Carolyn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was actually the nicest Best Western I have stayed at, personally. In my home state it’s an outdoor style hotel which I just don’t care for Regardless, it was always a pleasant and friendly experience for me. My only issue with this specific one was the AC. I was there only at night time to shower and sleep, then left. I reserved this room specifically because it was SO hot and crowded at my family beach house and so I could sleep during the day before driving back home. They switched my room prior which was the day of leaving due to AC issues in mine once I realized what was going on. It wasn’t any better. If you’re like me and you just want a nice COLD room to sleep in, this isn’t for you. 68 degrees is at best what it gets to. Also, I didn’t get sleep as planned prior to my drive home because the unit went click click” very loud both in the living area and bedroom before it ran again. Seems to be the only local one pet friendly in CT which is a plus for me. The AC situation for me, at least just made the stay not good for me and drove home exhausted. I got the room to sleep somewhere cold, with my dog for two nights. That didn’t happen which is why I rated it as I did. If you don’t need your room COLD and the thermostat not waking you right when you fall to sleep then it would be perfect for you in a room the heat didn’t randomly kick on in. Otherwise, would’ve been great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Georita M

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Marjorie, Flushing

DO NOT STAY HERE!!! Our room had LEAKS ALL OVER THE CEILING, and WATER ON THE FLOOR! This place may look freshly “renovated” but it’s all a façade. It’s made of cardboard. Don’t be fooled! The walls are paper thin, and you’ll hear everything. The staff are incompetent and in desperate need of training. We went up to the front desk staff and asked for extra pillows cause my husband needs to keep his head elevated due to his vertigo. The guy at the front desk asked us for our room number and never came with the pillows. He could have at least called us and let us know if there weren’t any. Body wash dispenser in the shower was completely empty, so we used the shampoo to wash our bodies. And we were never told when we checked in that we needed to ask for housekeeping if we want our room cleaned. So we came back from our outing still with no body wash, dirty towels and an unmade bed. And that doesn’t include the puddles on the floor from the leaky ceiling! When we mentioned it to the front desk, he said that there’s a little sign written on a little stand located on the side of the large desk indicating that housekeeping needs to be requested. No one would have noticed the little sign. The staff should have mentioned it when we checked in, just like all the other hotels that have limited housekeeping all over the country. And the guy who checked us in sneakily signed us up for the Best Western points program even though we specifically said that we don’t want to sign up!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, Seattle

Stayed 1 night in Jul 2025

10/10 Excellent

Carol, East Meadow

Liked: Cleanliness, staff & service, property conditions & facilities
Bedding extremely comfortable, room clean and comfortable, air conditioning perfect, nice breakfast. Close to highway. Caring staff. Thank you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahala

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

The overall stay was amazing. The comfort was the best I’ve experienced in years. The beds were so soft and comfortable, I immediately went to sleep after settling in. The only issue was the shower door, it wouldn’t stay closed. So, I had to use a washcloth to keep it closed. I’m sure that’s an easy fix, so I wouldn’t let that deter me from staying again. The hotel was clean, offered free breakfast, plus has a little snack store for a late night bite. Check-in was easy, staff were lovely. I’d stay again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Such a shame. The property seems very clean and new, but the place must be made of cardboard because everything is audible. The layout of the hallway reverberates all of the door slamming happening up and down the hallway, and neighbors upstairs and next-door can be hurt through the thin walls and flooring. Would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kevin

When we arrived at our hotel we found a newly renovated, very clean and comfortable room. Additionally, we especially like the updated flooring that did not include carpeting. Bathrooms were also newly renovated and found the bed and bedding very comfortable. Furthermore, the breakfast was good and including in the cost of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

claude

Traveled with partner
Liked: Cleanliness, staff & service
It was clean, new, and the staff was friendly and accommodating.
Stayed 3 nights in Jun 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off interstate, clean, quiet, very comfortable bed. View out window was paving debris and a dumpster but quiet.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is easily located off I95 with just as easy to get back on 95. The rooms are spacious and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025