Vinpearl Discovery 1 Nha Trang5.0 out of 5.0
Vinpearl Discovery 1 Nha Trang5.0 out of 5.0
Recent guest reviews
My family and my freinds like the hotel too much. We definately will come again. The rooms are very big with pools, and the breakfast very nice, the beach is so beautiful, the sand is very soft. worthy to stay. It is very near the pleasure ground, the hotel have sightseeing bus to drive you there.
The resort facilities are brilliant and exceptionally well setup however general cleanliness and customer service across the board was lacking. Slow service, questionable hygiene, and lack of detail in cleanliness was a real let down of what could be a world class resort. We were greeted with left-over used dinner set and cutlery at the front of our villa when we arrived, so it didnt start very well. The villa was superb, although it did smell on cigarettes, so obviously putting a family with kids and non-smokers in this villa wasnt a great idea. The decor, private pool, beds, and villa facilities were excellent. The communal rubbish bin in front of our villa was full of garbage and over-filling for about 4 days until i messaged and hotel and showed them a photo, in the meantime staff would have walked passed it several times a day and should have seen it, but thats the lack of care not curently seen across the resort. The food options are limited unless you like buffets with 1,000 chinese guests liking and coughing all over the food, to a point we were so grossed out that we chose to eat out in the main town a few nights. We had a really bad experience when we chose to a-la-carte in the evening at the resort. What was to be a beautiful night turned out complete shambles with food and drinks mixed up, having food come dribs-and-drabs over a space of 90 minutes when kids and others in our group had a enough and complained. The general english language is lacking in staff, and the warmth and smiles you see in other countries like Thailand isnt what you will get at this resort. The aqua bar was decent, however we did experience very questionable hygiene from the bar tenders taste testing cocktails and using the same utensils for the next drink, we also had a meal that looked like it had a worm in it. The hotel management did respond in most of the situations, in fact i did spend 1 hour over a lunch with the GM (Minh) who was great at listening to our concerns, so that was much appreciated. Overall, the resort is value for money, particularly the size and extravagant amenities it offers, but i could only imagine if this isnt upkept over the next few years it will be a shame. Toothpicks, cigarette butts, and tissues floating around the beautiful gardens wasnt something that would attract me to take my family again. A 4 out of 5 rating is very generous and i am giving benefit of the doubt in hopefully improvements in their staff and care across the resort. A nice touch would be to offer guests free (hidden into the room rate) access to the Vinpearland amusement park, which is great, but in fact thats an extra.
We had a wonderful vacation here, the room was spaceful, amazing view, good services, lovely pool. Especially, Ms KIỀU PHƯƠNG was really friendly and enthusiastic. Thanks a lot for your good service!!!
I have good time at Vinpearl Discovery 1 Nha Trang. At the check in time have performance for kids so my children really love it ! Your room and the beach is so beautiful , have kid pool for kid enjoys, food is good. Luckily for us have restaurant no Chinese guest so my family can use without crowed. Sunshine every-times so you have to take umbrella or hat when you go Vinpearl Land. Staff at lobby is very helpful and always smile with us . I will come back if I have a chance
Room is good, beach is excellent but service is very bad: wait for luggage for 1 hours, lunch and dinner so bad, hv lunch at more than 12, dinner at 7.45 pm, almost no foods. Last year we go for Vin Phu Quoc, really good experience, so this year go Vin Nha Trang, so disappointed. don't want to go Vin again.
We stayed 1 night at the villa with 4 bedrooms, the room was spaceful, nice ocean view & lovely pool. The Receptionist, & GRO were really helpful, friendly. We had to wait to check in for a while but then they offered us to late check out the next day & give us a small gift as well. They also have the Health Service that s convenient & helpful. Thankyou for helping us & checking us when one of us was sick, that s so warm- hearted. Especially, Ms THUYEN THUYEN from the Front desk & Ms DUNG GRO they re so enthusiastic, friendly w their beautiful smile. Thanks a lot for your good service! Will be back !!
We have vacation summer at Discovery 1 Nha Trang. The weather at Nha Trang is super hot 🔥! I really enjoy the beach there because I stay at Villas Ocean, have private pool beside the beach is the most experimental in my life. Your staff is really hard working with more guest in the hot temperature at lunchtime - but they always try the best for the guest, smile and professional. Villas are good and food is fine. I will come back. My children really enjoy your place. Thank you!
The location and building is beautiful. The grounds are amazing and the pool is beautiful. The think that let this stunning location down was the lazy staff. We order the advertised signature cocktail and the three staff doing nothing said they were to busy. We order food when it arrived 50 minutes later it was stone cold and we could not eat it. When we went to check out a person standing at the counter directed us to line up behind a person. We waited 5 minutes the the same man checked us out. The only shining staff person was the young man behind the bar at the pool.
- Services good - Food is not good - Door is very old and broken latch in - Many people chinese and they are very noisy. And especially when they come to canteen. - The staff support at canteen is slow. There may be many people going there at the same time. - The kid room has few toys and Teddy bears are a bit dirty.
We had a great stay at VinPearl Discovery 1 on Hon Tre Island. To get there, take a taxi to the cable car station in Nha Trang and tell the ticket officer you are staying in the hotel. They will put you in a speedboat for free and electric golf cart. The cable car and amusement park are a separate package deal. We had an ocean view room. The view was superb. The food’s taste was average. There were many options in the buffet. There were many Chinese tourists at this hotel who did not know how to behave well. The hotel staff were kind and professional.
- Steps from Vinpearl Land and Vinpearl Beach
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Vinpearl Discovery 1 Nha Trang is adjacent to popular attractions such as Vinpearl Land and Vinpearl Beach. This 820-room, 5-star resort has a private beach, a full-service spa, and 8 restaurants.
Relish the international cuisine at Greens Restaurant, one of 8 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a balcony, a minibar, and an electric kettle.
Guests of Vinpearl Discovery 1 Nha Trang have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for VND 270000 per person one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and an outdoor tennis court.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 730 reviews