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Passage House Hotel

3.0 star property
Riverfront hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Exterior
Terrace/patio
Self-Catering One Bedroom Estuary Lodge Apartment | Private kitchen | Coffee/tea maker, electric kettle
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Place, Newton Abbot Racecourse
    ‪20 min walk‬
  • Place, Decoy Country Park
    ‪3 min drive‬
  • Place, Dartmoor National Park
    ‪12 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Estuary Double

Estuary Double | Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Double

9.6 out of 10
Exceptional
(4 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Estuary Twin or Double

Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Twin or Double

8.6 out of 10
Excellent
(8 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin

8.8 out of 10
Excellent
(6 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 131 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • 177 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Lodge Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Level Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Duplex Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Rear View Apartment

Self-Catering One Bedroom Rear View Apartment | Living area | TV

Self-Catering One Bedroom Rear View Apartment

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Level Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Level Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Duplex Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Duplex Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Newton Abbot

Passage House Hotel places you within a 15-minute drive of popular attractions such as Dartmoor National Park and Princess Theatre. This 3-star hotel has 90 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Newton Abbot Racecourse - 20 min walk - 1.1 miles
  • Decoy Country Park - 3 min drive - 1.9 miles
  • Dartmoor National Park - 12 min drive - 11.0 miles
  • Princess Theatre - 13 min drive - 8.1 miles
  • Powderham Castle - 21 min drive - 13.7 miles

Getting around

  • Newton Abbot Station - 10 min drive
  • Exeter (EXT-Exeter Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Maltings Tap House - ‬4 min drive
  • ‪Old Rydon Inn - ‬3 min drive
  • ‪Toby Carvery - ‬4 min drive
  • ‪The Railway Brewhouse - ‬4 min drive

About this property

Passage House Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
Passage House Hotel features free WiFi in public areas, meeting rooms, and conference space. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and TVs. Coffee makers, hair dryers, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 9 2025 to April 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from October 24 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Frequently asked questions

Are free cancellation options available at Passage House Hotel?

Passage House Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Passage House Hotel?

This hotel is located in Newton Abbot, close to Cockington Country Park, Babbacombe Beach, and Riviera International Conference Centre. You'll also find Newton Abbot Racecourse and Old Walls Vineyard within a short drive.

Is parking available on site at Passage House Hotel?

Yes, self parking is offered for free at the hotel.

Does Passage House Hotel feature a casino on the premises?

No, Passage House Hotel doesn't have a casino.

Will I find an indoor pool at Passage House Hotel?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from October 9 2025 until April 1 2026 (subject to change).

What will couples enjoy most about a stay at Passage House Hotel?

At this riverfront hotel, couples will appreciate amenities like a bar and a restaurant with al fresco dining plus some guestrooms include free Internet access.

Are there hot tubs at Passage House Hotel?

No, this hotel doesn't have a spa tub.

Does Passage House Hotel have a restaurant that serves breakfast?

Yes, Passage House Hotel serves a full breakfast for a surcharge each morning at Vue Restaurant.

Will Passage House Hotel allow pets to stay free of charge?

No, pets aren't allowed at Passage House Hotel though service animals are welcome.

Are there connecting rooms at Passage House Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Passage House Hotel?

The closest major airport to Passage House Hotel is Exeter (EXT-Exeter Intl.), which is 19.3 mi away (28 minutes by car).

Are there rooms with balconies at Passage House Hotel?

No, there aren't any guestrooms with balconies at Passage House Hotel.

Does Passage House Hotel have a wedding venue?

Take advantage of the wedding venue at Passage House Hotel if you plan to say "I do" during your trip.

Reviews

Passage House Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 294 out of 860 reviews
Rating 8 - Good. 358 out of 860 reviews
Rating 6 - Okay. 137 out of 860 reviews
Rating 4 - Poor. 49 out of 860 reviews
Rating 2 - Terrible. 22 out of 860 reviews

Reviews

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities , comfortable beds , staff lovely would use again
Stayed 2 nights in Aug 2025

8/10 Good

Iain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel brilliant location really pleasant stay
Stayed 1 night in Aug 2025

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

3* hotel at moment

Standard 3* hotel, all was very nice it's just coming to stage where some things need updating eg bath/shower was tiny to point that shower curtain couldn't stop clinging and the shower was didn't have enough power As said, all nice enough and staff are very friendly
Stayed 4 nights in Aug 2025

6/10 Okay

Naomi

Traveled with family
Liked: Amenities
Our room for was a good size& quiet. The wifi didn't work unless we were by the door. Room 45
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Helen

Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Overall, very good slightly dated decor could’ve done with a handrail in the shower couldn’t,get kettle in the sink to refill it, bedroom nice quiet room comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel, clean, tidy and bed was super comfy. Area around the hotel is lovely with lots of restaurants etc. Metro is only a 2 min walk. Didnt have breakfast so cannot comment on that. Highly recommend
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
The Passage House Hotel is in such a beautiful location. Lovely scenery and walks. Easy and quick to drive to shops. The hotel is a little tired and dated but that had no impact on our stay. The breakfast was delicious and plentiful. The pool was a great hit with grandchildren. We thoroughly enjoyed the Passage House Inn which is right next door. Food and drinks looking over the estuary. We would definitely stay again b
Stayed 4 nights in Aug 2025

6/10 Okay

Edward

Traveled with group
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Budget hotel but good facilities and nearby walks.

Booked last minute. Location is a bit out of the way but only a few mins from N Abbott and 10 mins from Teignmouth. Outlook from hotel down the estuary very nice and some nice walks nearby. Hotel rooms are very dated, particularly bathrooms and due to age the toilet, bath etc appeared dirty, although I would imagine they had been cleaned. Comfortable bed and reception, bar and restaurant area were pleasant to sit in. Swimming pool lovely and warm and quite quiet, so great with young children. Restaurant menu is limited, particularly if you have children. I would sum the hotel up as a budget hotel. Definitely not luxurious but if you're on a tight budget, it's pleasant enough. Staff very friendly and helpful throughout stay. There's a nice pub literally next to the car park with a good menu and views down the estuary.
Stayed 3 nights in Aug 2025

6/10 Okay

Zain Ali

Business traveler

Very basic, dated and overpriced.

Very basic, dated and overpriced. Breakfast was £18 and hardly anything to be had for it.
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

hoang

Stayed 1 night in Aug 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
It was a pleasant stay with need for some improvements. We had a
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lovely pool, but bad sofa bed not made up.

We booked a lodge for 4 people, but the sofa bed had not been made up on arrival and there were only 2 towels!! We had to get a staff member to come to make up the sofa bed and get us the correct number of towels. The sofa bed was very uncomfortable for our children, so we won't be returning to this hotel. The dishwasher didn't work, so we washed up. There was also no recycling bin, so we took our recycling away to be recycled. The pool was lovely though and heated to a good temperature. We spent lots of time in it.
Stayed 4 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Great location and facilities. Rooms would benefit from upgrading but very clean and usable
Stayed 4 nights in Aug 2025

8/10 Good

COLIN

Business traveler

better than last time

Previous concerns regarding this property were slightly improved by the attention given by the staff to the previous comments, so less of a poor rating we avoided breakfast due to the coach parties as this has previously lead to poor service experience.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs air-conditioning

We have stayed before in the hotel This time we where in the Block next to the duel carigeway and it was very hotso window had to stay open so lots of traffic noise This room needs Air-conditioning then it will be very good
Stayed 1 night in Aug 2025

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