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Metro Inns Newcastle

2.0 star property

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Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Individually decorated, desk, laptop workspace, free WiFi
Reception
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Place, Kingston Park Stadium
    ‪19 min walk‬
  • Place, Newcastle United Golf Club
    ‪4 min drive‬
  • Place, Quayside
    ‪9 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located within a mile (2 km) of Kingston Park Stadium, Metro Inns Newcastle is within 3 miles (5 km) of Saltwell Park. This 66-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Kingston Park Stadium - 19 min walk - 1.0 mile
  • Newcastle United Golf Club - 4 min drive - 1.9 miles
  • St. James' Park - 8 min drive - 3.7 miles
  • Quayside - 9 min drive - 4.9 miles
  • Durham University - 27 min drive - 25.8 miles

Getting around

  • Blaydon Station - 6 min drive
  • Bank Foot Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 4 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Toby Carvery - ‬2 min walk
  • ‪Greggs - ‬2 min drive

About this property

Metro Inns Newcastle

Metro Inns Newcastle features free WiFi in public areas and a vending machine. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a garden, a reception hall, and a picnic area.
Guests can expect free WiFi and TVs with digital channels. Desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in is between 3 PM to 1:00 AM and 3:00 PM to 1:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Metro Inns Newcastle.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is a free cancellation option available at Metro Inns Newcastle?

Metro Inns Newcastle offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near Metro Inns Newcastle?

This hotel is located in Newcastle-upon-Tyne within a short 19-minute walk of Kingston Park Stadium. You'll also find St. James' Park and Quayside within a short drive.

Is there parking available at Metro Inns Newcastle?

Yes, self parking is offered for free at the hotel.

Does Metro Inns Newcastle have a casino on the premises?

No, Metro Inns Newcastle doesn't have a casino.

Will I find an indoor pool at Metro Inns Newcastle?

No, there is no indoor pool at this hotel.

Is Metro Inns Newcastle good for couples?

Couples staying at this hotel will appreciate amenities like a garden and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Metro Inns Newcastle?

No, this hotel doesn't have a spa tub.

Does Metro Inns Newcastle have a restaurant that serves breakfast?

No, Metro Inns Newcastle doesn't have a restaurant that serves breakfast.

Will Metro Inns Newcastle allow pets to stay free of charge?

No, pets aren't allowed at Metro Inns Newcastle though service animals are welcome.

Are there connecting rooms at Metro Inns Newcastle?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Metro Inns Newcastle?

The closest major airport to Metro Inns Newcastle is Newcastle Intl. Airport (NCL), which is 3.4 mi away (4 minutes by car).

Can I book a room with a balcony at Metro Inns Newcastle?

No, there aren't any guestrooms with balconies at Metro Inns Newcastle.

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 284 reviews
Rating 8 - Good. 66 out of 284 reviews
Rating 6 - Okay. 49 out of 284 reviews
Rating 4 - Poor. 30 out of 284 reviews
Rating 2 - Terrible. 55 out of 284 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Mustaque

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, lots of parking 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff have been very helpful in my stressful situation. Room is clean and tidy.
Stayed 1 night in Oct 2025

6/10 Okay

Gillian

Traveled with partner
Liked: Cleanliness, staff & service
The hotel itself was great for the price, but it was far from the city and a gang of children harassed us and tried to hit us. They weren't good at it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how spacious it was and easy walk to the train.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Liked: Staff & service
Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Stayed 1 night in Sep 2025

6/10 Okay

Diego

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Srijana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We were totally disappointed with the service . According to the payment , we did not get service. Bathroom with no shop and hard to shower. Everytime we need to go outside for common bathroom. Sometimes the bathroom packed. I don’t feel like it is hotel. With comfort i don’t find anything.No sound proff. We went there for relax and have good time but it was stressful. I don’t recommend here. I have not been in this kind of hotel or hostel. Very poor service but payment is high.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ahijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Stayed 1 night in Sep 2025

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrendous Hotel in Newcastle

This is one of the worst hotels I have ever stayed in. The room looked filthy from the moment I entered. The walls were shabby, the sink looked unclean and the carpet didn't appear to have been hoovered recently. During my stay I was only in the room a total of (about) 5 hours but was bitten twice by something and had very itchy skin, in two places, as a result. The communal bathrooms were also very dirty and there was no soap, of any kind, in the toilets. The way in is also not good, for pedestrians, as there is no footpath. Finally I was woken, around 2am, by loud shouting and the sound of doirs slamming and people arguung etc.
Stayed 1 night in Aug 2025

2/10 Terrible

T P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Property is great location for town and food and shops in walking distance Very basic and is obviously half a hotel half a boarding place for people who are homeless and on council waiting list and a few let’s say unsavory characters hanging around but for the price it’s a good stop for a night or two. Toilets being in hallways was a bit of a shock but my fault for not reading properly before booking overall no issues but feel it’s a bit of pot luck with who ever else happens to be staying there when you go.Hence why some reviews seem to be so bad about other guests. Great for the price and would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities
Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone
Stayed 3 nights in Aug 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kyle

Stayed 2 nights in Jul 2025

2/10 Terrible

Perry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, but there was a flickering light outside our room all night, a really creaky floorboard right next to the bed and another guest even found bed bugs in their room while we were there
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025