The Vermont Hotel4.0 out of 5.0
Recent guest reviews
Well situated in centre of Newcastle with many pubs and restaurants within a few minutes walk. Parking was fine and the concierge helpful. Room Ok, decent size, but a little tired. Restaurant food and service good if old-fashioned.
First time in Newcastle and now can't imagine going back without staying in The Vermont Hotel. Concierge ready to take our car off us, welcomed straight away with smiles from the staff at the doorway. No need to use our car while there as everything was in walking distance from shops, restaurants and bars. Even had the castle and gate house just outside which we walked around and would recommend to anyone. Overall a 6 out 5 stars from us.
This was our third time at The Vermont. The hotel is perfectly situated for visiting the two sides of the city centre with exits to both. The concierge service is excellent with good knowledge of the city and a very welcoming attitude. Reception has been mentioned on other reviews and is very hit and miss. Most of the time the reception staff are very helpful but not all the time. Reception is an important part of the experience and should be on the ball all the time. The bar is lovely and the selection of drinks is quite wide. (Don't bother to order Ricard, they don't have it!). The bar staff are efficient and friendly. Breakfast is very, very good. There is the usual full English help yourself selection and also an excellent made to order menu. My wife is an Eggs Benedict junkie and was surprised to find it on the menu. She said it was perfectly cooked with a good helping of Hollandaise. All the restaurant staff are welcoming, knowledgeable and attentive. The public areas of the hotel are all well presented and clean. Double rooms are on the small side but I suppose it depends on how much time you intend to spend in your room. It was fine for us. All in all an enjoyable and relaxing experience. We like the Vermont and have already booked for next year. We would recommend it as a very good hotel to visit if staying in Newcastle.
Stayed for 2 nights with my girlfriend and really enjoyed our stay. On arrival we noticed our room was very noisy as it was above a nightclub and the staff were more then helpful in helping us change our room to a junior suite. Location of hotel is ideal for a city break in Newcastle, breakfast was tasty and hotel bar was very warm and welcoming for a few evening drinks with great bar staff.
Love this hotel, I have stayed before on business but this was a special treat. I was fortunate to have a suite, which was lovely providing views of the Castle next door and the Tyne bridge. (1105). Staff are friendly, attentive and the location is close to town or quay side, access by steps or lift from inside hotel. The only issue with this hotel is that despite the room costing over £200, there was a charge for a bottle of water, small choice of tea and coffee in the room. Only one packet of biscuits with two inside. I stay in cheaper hotels and receive better choice and free water. Therefore I have shown it as average, which some may think harsh, but it is well worth staying in for in every other regard.
Check in quick and efficient, left bag with reception before check in, very amusing concierge said we could tie bag to wheel of Rolls Royce outside. Phillip and I were really amused by this and appreciated the humour, but I can see how this would not have gone well with other guests but I am assuming he gauged our level of it first! Room was, let’s be fair and say, petite. Seemed a lot smaller double than viewed on Trip Advisor and nothing like the superior rooms we assume were shown online on hotel website. Nothing to complain about however, a nice, well run four star hotel in Newcastle with unparalleled views and location. Don’t think we’ll be back, but nice nonetheless.
I don't normally leave bad reviews and this one isn't so much a bad one, more just disappointed. I had made the decision to propose to my girlfriend at a restaurant nearby and wanted somewhere special to stay after words. I decided on the Vermont as the website looks brilliant and says all the right things. I emailed reception to enquire about a room stating what I was planning to do on the night to see if they offered anything special. I got a short email back which didn't acknowledge the proposal and told me I could pay nearly £500 for the suite or a normal room for £140. I emailed back and said the normal one would be fine. To be told I had to just book on the website... Which was more expensive? Not entirely sure how this works,but I booked it anyway. I also stated in the requirements I was proposing and asked if anything extra could be done. On the night, and I'm still waiting to hear back now if they offer anything.... as I checked in on my own earlier in the day, and there was no mention of it whatsoever. I should have stayed at the jury's in or Premier inn, as speaking from experience, if it's a special occasion, the staff can not do enough to make it even more special.
Great central hotel, ideal for overnight stay, made very welcome from the moment we arrived. The standard room was very comfortable, good size bathroom, very good bar area serving bar food until very late, overall great place to stay for a weekend or midweek stay
The Vermont Hotel Newcastle upon Tyne How the Vermont Hotel in Newcastle ruined our 25th Anniversary Celebration Our 25th Anniversary Weekend at the Vermont To celebrate our 25th anniversary we decided to push the boat out and book in the 4* Vermont Hotel in Newcastle from the 27th to the 29th of October, 2017. We made our telephone booking with Amber and were assured that we would have a great time, my wife asked if there would be any issues with parking and was assured that it wouldn't be a problem as the Vermont had its own car park as well as access to a multi-storey, the hotel is even marketed as having both parking and valet parking. Anyway we aimed to get there for 6.30pm, get showered spruced up and meet our friends for a meal in the town at 8pm. So when we arrived at 6.30pm we were disappointed to be told that the hotel car park was full. Not wishing to be late, my wife got out and I got the luggage into the hotel, I then asked about the multi storey and was given directions, upon arrival there, that was also full. I then proceeded to drive around the town centre looking for a parking space. I couldn't find one after visiting 4 car parks. By now it was 7pm, I was worried about my wife so I abandoned my car under an arch by the river, illegally parking it. I walked 15mins to the Vermont, feeling somewhat exasperated by now. My wife was relieved that I was safe and I made my feelings very clear to the duty manager and requested that my booking be cancelled and my money refunded as I couldn't leave my car abandoned. I was informed that this isn't possible and I would lose all my money if I left. At this point the hotel offered me a parking space. Why this couldn't have happened in the first place, I don't know. Anyway, my wife ended up booking in at 7.15pm. I returned to the hotel, after collecting my car extremely stressed and by the time I got to my room it was 7.55pm (85 minutes after first originally arriving at the hotel). I arrived for our prearranged meal with friends 35 minutes late, unwashed and still in my work clothes. Imagine how I felt when I told them about my evening and they informed me that parking wasn't an issue at their Newcastle city centre hotels. The Vermont is not a reliable or suitable venue if travelling with your own vehicle. I would never use this hotel again or recommend it to others.
Stayed for two nights for daughter's wedding and could not fault the place. Daughter looked after brilliantly. Food excellent and staff very helpful. All guests were able to find parking thanks to staff. Loved the breakfast. Would not hesitate to recommend.
- Walking distance to Castle Keep and Tyne Bridge
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Vermont Hotel places you next to Castle Keep and a short stroll from other popular sights like Tyne Bridge. This 101-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a fitness center. Quayside and Gateshead Millennium Bridge are also within a short walk.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
All 101 rooms feature minibars, electric kettles, and phones. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Desks are also standard.
The Vermont Hotel features a fitness center, free WiFi in public areas, and 3 meeting rooms. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 2106 reviews