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Matfen Hall Hotel, Golf and Spa

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Photo gallery for Matfen Hall Hotel, Golf and Spa

4 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Lobby sitting area
Indoor pool, sun loungers
Exterior
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH
  • Place, Aydon Castle
    ‪9 min drive‬
  • Place, Corbridge Roman Site
    ‪11 min drive‬
  • Place, Hexham Abbey
    ‪16 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Room

Balcony Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Balcony Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Matfen

Matfen Hall Hotel, Golf and Spa places you 8 mi (12.9 km) from Corbridge Roman Site and 8.7 mi (14 km) from Belsay Hall, Castle and Gardens. This 65-room, 5-star hotel has a golf course, a full-service spa, and 4 restaurants.

What's nearby

  • Aydon Castle - 9 min drive - 6.1 miles
  • Corbridge Roman Site - 11 min drive - 8.3 miles
  • Hexham Abbey - 16 min drive - 11.9 miles
  • Hexham Market Place - 16 min drive - 11.9 miles
  • Northumberland National Park - 18 min drive - 13.6 miles

Getting around

  • Corbridge Station - 12 min drive
  • Newcastle Intl. Airport (NCL) - 29 min drive

Restaurants

  • ‪The Angel of Corbridge - ‬10 min drive
  • ‪Corstopitum Social Club - ‬10 min drive
  • ‪Northumberland HQ - ‬6 min drive
  • ‪Golden Lion - ‬11 min drive
  • ‪Errington Arms - ‬8 min drive

About this property

Matfen Hall Hotel, Golf and Spa

Luxury hotel with 4 restaurants and a full-service spa
Guests of Matfen Hall Hotel, Golf and Spa have access to a golf course, a full-service spa, and an indoor pool. Free valet parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include refrigerators, minibars, and coffee makers.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Slaley Hall Hotel, Spa & Golf Resort
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  • Hot Tub
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 3 bars/lounges
  • 4 restaurants
  • Free daily manager's reception

Restaurants on site

  • Cloisters
  • Emerald Restaurant
  • The Drawing Room
  • The Keepers

Things to do

  • 27-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 75.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20 per person
  • Pet fee: GBP 75.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to see around Matfen Hall Hotel, Golf and Spa?

This hotel is located in Newcastle-upon-Tyne, close to Belsay Hall, Castle and Gardens, Aydon Castle, and Corbridge Roman Site.

How much does it cost to stay at Matfen Hall Hotel, Golf and Spa?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Matfen Hall Hotel, Golf and Spa on Dec 3, 2025 start from $269.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Matfen Hall Hotel, Golf and Spa?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Matfen Hall Hotel, Golf and Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and body wraps.

Does Matfen Hall Hotel, Golf and Spa feature a casino on the premises?

No, Matfen Hall Hotel, Golf and Spa doesn't have a casino.

Will I find an indoor pool at Matfen Hall Hotel, Golf and Spa?

Yes, this hotel has an indoor pool.

Is Matfen Hall Hotel, Golf and Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and a garden-view restaurant.

Are there hot tubs at Matfen Hall Hotel, Golf and Spa?

No, but this hotel does have a steam room.

Does Matfen Hall Hotel, Golf and Spa have a restaurant that serves breakfast?

Yes, Matfen Hall Hotel, Golf and Spa has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will Matfen Hall Hotel, Golf and Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Matfen Hall Hotel, Golf and Spa for a fee of GBP 75.00 per pet, per night. The property also provides food and water bowls.

Does Matfen Hall Hotel, Golf and Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Matfen Hall Hotel, Golf and Spa?

The closest major airport to Matfen Hall Hotel, Golf and Spa is Newcastle Intl. Airport (NCL), which is 15 mi away (29 minutes by car).

Are there rooms with balconies at Matfen Hall Hotel, Golf and Spa?

Yes, some guestrooms at Matfen Hall Hotel, Golf and Spa offer a furnished balcony and may feature garden views.

Does Matfen Hall Hotel, Golf and Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Matfen Hall Hotel, Golf and Spa.

Matfen Hall Hotel, Golf and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 164 reviews
Rating 8 - Good. 36 out of 164 reviews
Rating 6 - Okay. 10 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overrated

The hotel location was great with views out over the golf course from the bar and restaurant. Not so good from our room which was also very hot without air conditioning. They made a mistake on our invoice trying to charge for services we did not have and final bill was incorrect. We were also charged a service for collecting our own drinks from the bar !!
Stayed 2 nights in Aug 2025

10/10 Excellent

steven

Stayed 1 night in Aug 2025

8/10 Good

Sylvia, Natick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.
Stayed 1 night in Jul 2025

10/10 Excellent

Deanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply stunning!

Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm and cozy at night. I ate in The Cloisters and The Keepers during my stay, both offering tasty treats and excellent service. I used the spa facilities and loved the comfy robe and slippers. The thermal suites were a welcome break from the wild weather and I nearly fell asleep on the lounge chairs it was so peaceful. I can not wait to come back again soon and explore the hotel further, and enjoy all it has to offer, when I have more free time!
Stayed 1 night in Jun 2025

4/10 Poor

Billy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Dalia

Traveled with partner
Disliked: Staff & service
1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.
Stayed 2 nights in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.
Stayed 1 night in Apr 2025

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities, room comfort

With just a little tlc...

The property and the food were terrific (albeit theres LOTS of exterior building work going on). Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.
Stayed 2 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!
Stayed 2 nights in Feb 2025

4/10 Poor

Angus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Nathan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Sholto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent nights stay and very well looked after. Would highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sholto

Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place great food and immaculate service
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Excellent stay
Stayed 1 night in Nov 2024

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