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Best Western New Kent Hotel

3.0 star property

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Photo gallery for Best Western New Kent Hotel

Breakfast, lunch and dinner served
Lobby
Exterior
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Jesmond Dene Park
    ‪7 min walk‬
  • Place, Freeman Hospital
    ‪17 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪19 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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Exterior

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The price is $69
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Total with taxes and fees
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About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond within a short walk of Jesmond Dene Park, Best Western New Kent Hotel is within a mile (2 km) of Exhibition Park. This 32-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.4 miles
  • Exhibition Park - 16 min walk - 0.9 miles
  • Freeman Hospital - 17 min walk - 0.9 miles
  • University of Newcastle-upon-Tyne - 19 min walk - 1.0 mile
  • Northumbria University - 3 min drive - 1.0 mile

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Dabbawal Jesmond - ‬10 min walk
  • ‪Rio - ‬6 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪dosa kitchen - ‬10 min walk

About this property

Best Western New Kent Hotel

Guests staying at Best Western New Kent Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a garden and wedding services.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do within easy reach of Best Western New Kent Hotel?

This hotel is situated in Jesmond within a short 12-minute walk of Jesmond Dene Park. You'll also find St. James' Park and Exhibition Park within a short drive.

How much does it cost to stay at Best Western New Kent Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Best Western New Kent Hotel on Mar 29, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western New Kent Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western New Kent Hotel have a casino?

No, Best Western New Kent Hotel doesn't have a casino.

Is there an indoor pool at Best Western New Kent Hotel?

No, there is no indoor pool at this hotel.

Is Best Western New Kent Hotel good for couples?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Are there hot tubs at Best Western New Kent Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western New Kent Hotel have a restaurant with a breakfast menu?

Yes, Best Western New Kent Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Best Western New Kent Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western New Kent Hotel though service animals are welcome.

Are there connecting rooms at Best Western New Kent Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western New Kent Hotel?

The closest major airport to Best Western New Kent Hotel is Newcastle Intl. Airport (NCL), which is 7.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Best Western New Kent Hotel?

No, there aren't any guestrooms with balconies at Best Western New Kent Hotel.

Does Best Western New Kent Hotel offer wedding services?

Take advantage of the wedding venue at Best Western New Kent Hotel if you plan to say "I do" during your trip.

Best Western New Kent Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 495 reviews
Rating 8 - Good. 224 out of 495 reviews
Rating 6 - Okay. 71 out of 495 reviews
Rating 4 - Poor. 23 out of 495 reviews
Rating 2 - Terrible. 8 out of 495 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

April

Stayed 2 nights in Dec 2025

4/10 Poor

Alison

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great and it’s very close to the local Metro station so you can get around the area easily. That said, this is a budget hotel so I was managing my expectations. The room was clean and tidy but it would be nice if they could clean the mould off the grout in the bathroom. I also got the impression that the hotel was a side hustle and that the Indian restaurant on the ground floor was their main priority - because what else can explain the fact that the corridors and stairways smelled strongly of curry? I booked this hotel because it was meant to be a quiet one (a fact implied by their refusal to accommodate hen and stag parties) but unfortunately there was a party in the bar on the Saturday evening and music was exceptionally loud and could be heard throughout the hotel, even in my room. When I spoke to reception staff (at the time and also the following morning) they said they knew nothing about the party and there was no manager available to talk to. I probably won’t be booking with them again.
Stayed 2 nights in Dec 2025

6/10 Okay

Louise

Traveled with family
Liked: Cleanliness, property conditions & facilities
A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Stayed 1 night in Nov 2025

10/10 Excellent

Mahmoud

Stayed 3 nights in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very polite.
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and helpful, breakfast was tasty and overall we had a good stay. The hotel was a little dated in places and the mattress on the beds in our room need replacing. The location was good, with local amenities close by.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

8/10 Good

BJ

Traveled with family
Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Stayed 1 night in Nov 2025

2/10 Terrible

Stu

Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room was spacious, clean and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort
No breakfast. Parking ok but limited spaces.
Stayed 2 nights in Oct 2025

6/10 Okay

James

Not the way hotel especially with no lift however pleasant staff and excellent Indian restaurant adjoining it.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean bed comfy good breakfast and free parking
Stayed 1 night in Oct 2025

6/10 Okay

Tegpal

Liked: Cleanliness
It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Marie

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and there were two pillows. Thought the breakfast could have had more options.
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Staff & service
Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
Stayed 2 nights in Sep 2025

8/10 Good

claire

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for 1 Night we found the staff very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

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