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Best Western New Kent Hotel

3.0 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western New Kent Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Jesmond Dene Park
    ‪7 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪19 min walk‬
  • Place, Northumbria University
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond, Best Western New Kent Hotel is a leisurely stroll from sights such as Jesmond Dene Park and Jesmond Cricket Ground. This 32-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.4 miles
  • Exhibition Park - 16 min walk - 0.9 miles
  • Freeman Hospital - 17 min walk - 0.9 miles
  • University of Newcastle-upon-Tyne - 19 min walk - 1.0 mile
  • Northumbria University - 3 min drive - 1.0 mile

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪The Lonsdale - ‬7 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Guests staying at Best Western New Kent Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include wedding services and a garden.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do within easy reach of Best Western New Kent Hotel?

This hotel is situated in Jesmond within a short 12-minute walk of Jesmond Dene Park and also 13 minutes on foot from Jesmond Cricket Ground. You'll also find St. James' Park and Quayside within a short drive.

Will I be able to park at Best Western New Kent Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western New Kent Hotel have a casino?

No, Best Western New Kent Hotel doesn't have a casino.

Is there an indoor pool at Best Western New Kent Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western New Kent Hotel?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Are there hot tubs at Best Western New Kent Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western New Kent Hotel have a restaurant with a breakfast menu?

Yes, Best Western New Kent Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Best Western New Kent Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western New Kent Hotel though service animals are welcome.

Are there connecting rooms at Best Western New Kent Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western New Kent Hotel?

The closest major airport to Best Western New Kent Hotel is Newcastle Intl. Airport (NCL), which is 7.5 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western New Kent Hotel?

No, there aren't any guestrooms with balconies at Best Western New Kent Hotel.

Does Best Western New Kent Hotel offer wedding services?

Take advantage of the wedding venue at Best Western New Kent Hotel if you plan to say "I do" during your trip.

Reviews

Best Western New Kent Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 479 reviews
Rating 8 - Good. 220 out of 479 reviews
Rating 6 - Okay. 70 out of 479 reviews
Rating 4 - Poor. 20 out of 479 reviews
Rating 2 - Terrible. 8 out of 479 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for 1 Night we found the staff very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Elaine

Liked: Staff & service
Hotel is a bit dated and with no elevator. The room was exceptionally hot with no a/c or fan facility and once the window was opened it became too noisy from the road. Sleeping was very uncomfortable due to this. The Indian restaurant facility was exceptional
Stayed 2 nights in Aug 2025

10/10 Excellent

ziv

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs M

Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Traveled with partner
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really tired inside, sink was grimy and shower was falling down. There is ‘liquid soap’ in the shower but no shampoo or conditioner etc. the staff were absolutely lovely. The room was grim to be honest, but if you want a cheap room to get your head down, it’s okay. Just remember your toiletries!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gorajala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice clean room.
Stayed 2 nights in Apr 2025

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