Best Western New Kent Hotel

3.0 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western New Kent Hotel

Breakfast, lunch and dinner served
Reception
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Jesmond Dene Park
    ‪7 min walk‬
  • Place, Freeman Hospital
    ‪17 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪19 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond, Best Western New Kent Hotel is a leisurely stroll from sights such as Jesmond Dene Park and Jesmond Cricket Ground. This 32-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.4 miles
  • Exhibition Park - 16 min walk - 0.9 miles
  • Freeman Hospital - 17 min walk - 0.9 miles
  • University of Newcastle-upon-Tyne - 19 min walk - 1.0 mile
  • Northumbria University - 3 min drive - 1.0 mile

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Dabbawal Jesmond - ‬10 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Rio - ‬6 min walk

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Guests staying at Best Western New Kent Hotel enjoy free WiFi in public areas, free newspapers, and wedding services. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a garden and a porter/bellhop.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do within easy reach of Best Western New Kent Hotel?

This hotel is situated in Jesmond within a short 12-minute walk of Jesmond Dene Park and also 13 minutes on foot from Jesmond Cricket Ground. You'll also find St. James' Park and Quayside within a short drive.

How much does it cost to stay at Best Western New Kent Hotel?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Best Western New Kent Hotel on Jan 25, 2026 start from $53.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western New Kent Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western New Kent Hotel have a casino?

No, Best Western New Kent Hotel doesn't have a casino.

Is there an indoor pool at Best Western New Kent Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western New Kent Hotel?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Are there hot tubs at Best Western New Kent Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western New Kent Hotel have a restaurant with a breakfast menu?

Yes, Best Western New Kent Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Best Western New Kent Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western New Kent Hotel though service animals are welcome.

Does Best Western New Kent Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western New Kent Hotel?

The closest major airport to Best Western New Kent Hotel is Newcastle Intl. Airport (NCL), which is 7.5 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western New Kent Hotel?

No, there aren't any guestrooms with balconies at Best Western New Kent Hotel.

Does Best Western New Kent Hotel offer wedding services?

Take advantage of the wedding venue at Best Western New Kent Hotel if you plan to say "I do" during your trip.

Best Western New Kent Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 486 reviews
Rating 8 - Good. 220 out of 486 reviews
Rating 6 - Okay. 71 out of 486 reviews
Rating 4 - Poor. 22 out of 486 reviews
Rating 2 - Terrible. 8 out of 486 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean bed comfy good breakfast and free parking
Stayed 1 night in Oct 2025

6/10 Okay

Tegpal

Liked: Cleanliness
It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Marie

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and there were two pillows. Thought the breakfast could have had more options.
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Staff & service
Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
Stayed 2 nights in Sep 2025

8/10 Good

claire

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for 1 Night we found the staff very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Elaine

Liked: Staff & service
Hotel is a bit dated and with no elevator. The room was exceptionally hot with no a/c or fan facility and once the window was opened it became too noisy from the road. Sleeping was very uncomfortable due to this. The Indian restaurant facility was exceptional
Stayed 2 nights in Aug 2025

10/10 Excellent

ziv

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs M

Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Traveled with partner
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really tired inside, sink was grimy and shower was falling down. There is ‘liquid soap’ in the shower but no shampoo or conditioner etc. the staff were absolutely lovely. The room was grim to be honest, but if you want a cheap room to get your head down, it’s okay. Just remember your toiletries!
Stayed 1 night in Jun 2025