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SpringHill Suites by Marriott Newark Liberty International

3.0 out of 5.0

Recent guest reviews

I was comfortable, felt safe. Breakfast was great. A minute thing is the fact that they didn't provide fresh soap the other day

Old, heavy usage. Elevator had chicken bone on floor.

I use Marriot hotels frequently but the hotel conditions is not what espected. The room smell bad and the rug had spot and the sofa bed too. I will not recommend that hotel.

The staff was great the hotel in general was nice however the hotel needs to be renovated. The room was in okay condition but no matter how clean it was it didn't feel that way because the room needed to be renovated.

addition I would like to add the details of my uncomfortable stay at the hotel reservation The hotel services have been very uncomfortable specially about breakfast, we have 3 toddlers with us and 930 am the breakfast ends completely which was very uncomfortable. It is difficult with children to make them ready by the time and attend breakfast plus eat in time where the staff was taking away the food in rush and other people were still approaching. And ideal time would be 11 am. On Tuesday we missed our breakfast by 8 minutes at 938 am and I did speak to manager on duty and they told that there is no kitchen which was not true plus they don't have room service for food, after a 10 minutes debate the manger gave us 3 bananas and 1 milk and yogurt for 5 people...seriously? ? . .. there is a reason people stay in hotel to have the comfort of morning life and paying for it specially. Secondly the hotel is located next to highway and airport and all the floors hallway smelled and we're full of traffic exhaust fumes.... that is very uncomfortable and gave me and my wife migraine early morning ...also very unhealthy for children. I would claim and request a refund of my 3 days of stay plus 2 days that I checked out early due to uncomfortable environment of hotel and services , since I was not notified on itinerary about breakfast timings and environmenGreetings Thank you for your reply. The services have been very uncomfortable specially about breakfast, we have 3 toddlers with us

Friendly staff greeted us. Room was clean and adequate. Breakfast was decent. Airport shuttle was excellent.

courteous staff, especially Maria at check-in, and

This was a great hotel. I have nothing else to add,.

Very nice hotel! Will definitely stay there again when visiting NJ!

Really icky room--dirty, tattered and patched carpet, bed linen from the 19th c., impossible to find hotel, very noisy from car traffic all night long. Topped off by being charged $12/night to park--like we had an option!? Proximity to EWR is only positive, but definitely NOT enough to recommend this place. Memorable night for all the wrong reasons. Sorry.

The hotel was close to the airport and cheap. You get what you pay for. The staff was very nice and accommodating but the rooms are outdated and nothing is close by.

The hot tub wasn't working smoothly. This is one thing I look forward to, it helps me decompress. Otherwise I was pleased with the hotel. The Shuttle was on time.

Terrible hotel I would not recommend even to my worse enemy. Dirty room Broken refrigerator Dirty sheets Dirty bathroom I called front desk after 19 rings someone answer the phone no help at all. Dirty pool Dirty jacuzzi Bad customer service

These Marriotts are just okay, definitely not worth the price though. The location is very close to the airport, but extremely difficult to get to. The gym was terrible (5 cardio machines only) and they made us pay $12/day to park our rental car.

The entire fourth floor smelled of mildew and mold!

Nice syaff but no mirror in actual room is unexceptible. Stacey

Very clean, great staff. Only downfall is multiple loops/turnpike's/toll roads. No convenient stores or anything in any proximity near hotel. Drive to a Walmart 10-15 minutes away to stock mini fridge with snacks/drinks/ECT. Took over an hour to get back. Highway/ Freeway numbers do not match his names. Getting lost will be very easy. Location alone I will never stay again

Fine hotel - clean and the front desk staff was nice. It's isolated, though - 3 hotels in a row in the middle of nowhere, no restaurants or bars to walk to, probably 10 minute drive to get to one. They have a small convenience shop with food, sodas, etc. and plenty of places deliver, but you may want to bring supplies if you're not planning on driving anywhere.

This hotel quite near to airport. It's good for people to catch early flights. The hotel very busy. You can always see many people in the lobby . During the night I was stay in the hotel. I couldn't find the hair dryer. So I have my daughter to go down to ask the staff where to find the hair dryer, because nobody answer the phone at front desk. After a while. My daughter come back and saids,they told me to check the room carefully ,it must be in the bathroom. We'll.. I have checked every corner everywhere in the room.finally we go to bed with wet hair.

Very nice room, highly recommended. Room are spaces, continental breakfast was very good

652 Us Highway 1 And 9 Newark NJ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Indoor pool

SpringHill Suites by Marriott Newark Liberty International places you within a 15-minute drive of popular attractions such as Statue of Liberty and Ellis Island. This 200-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to Prudential Center and Newark Museum.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All 200 air-conditioned accommodations feature sitting areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Guests of SpringHill Suites by Marriott Newark Liberty International have access to an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 12 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Suite, Multiple Beds

Full 2 | Sleeps 5

Guest reviews for SpringHill Suites by Marriott Newark Liberty International

Everyone (38) Couples (10) Business (25) Family (19) Other (4) Friends (6)
4

nice clean hotel, close to the airport

Everyone

I was comfortable, felt safe. Breakfast was great. A minute thing is the fact that they didn't provide fresh soap the other day

By , from Atlanta, GA on Jan 12, 2018

3
Everyone

Old, heavy usage. Elevator had chicken bone on floor.

By on Jan 8, 2018

Review comment responded on Jan 9, 2018

Hello, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. I am disappointed to hear that you did not enjoy your stay with us. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Regards, SHS-Sales

3

not like marriot style

Everyone

I use Marriot hotels frequently but the hotel conditions is not what espected. The room smell bad and the rug had spot and the sofa bed too. I will not recommend that hotel.

By , from Newark on Jan 5, 2018

Review comment responded on Jan 8, 2018

Hello, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. I am disappointed to hear that you did not enjoy your stay with us. In the future, kindly contact the manager on duty so we may rectify any situation during your stay. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Regards, SHS-Sales

4

nice hotel however it needs to be renovated

Everyone

The staff was great the hotel in general was nice however the hotel needs to be renovated. The room was in okay condition but no matter how clean it was it didn't feel that way because the room needed to be renovated.

By , from Washington, DC on Dec 27, 2017

Review comment responded on Jan 2, 2018

Hello Marissa, taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Regards, SHS-Sales

1

bad service for marriott breakfast time poor pollu

Everyone

addition I would like to add the details of my uncomfortable stay at the hotel reservation The hotel services have been very uncomfortable specially about breakfast, we have 3 toddlers with us and 930 am the breakfast ends completely which was very uncomfortable. It is difficult with children to make them ready by the time and attend breakfast plus eat in time where the staff was taking away the food in rush and other people were still approaching. And ideal time would be 11 am. On Tuesday we missed our breakfast by 8 minutes at 938 am and I did speak to manager on duty and they told that there is no kitchen which was not true plus they don't have room service for food, after a 10 minutes debate the manger gave us 3 bananas and 1 milk and yogurt for 5 people...seriously? ? . .. there is a reason people stay in hotel to have the comfort of morning life and paying for it specially. Secondly the hotel is located next to highway and airport and all the floors hallway smelled and we're full of traffic exhaust fumes.... that is very uncomfortable and gave me and my wife migraine early morning ...also very unhealthy for children. I would claim and request a refund of my 3 days of stay plus 2 days that I checked out early due to uncomfortable environment of hotel and services , since I was not notified on itinerary about breakfast timings and environmenGreetings Thank you for your reply. The services have been very uncomfortable specially about breakfast, we have 3 toddlers with us

By , from vancouver on Nov 30, 2017

Review comment responded on Dec 6, 2017

Good Day mhayat, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. Our customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. I apologize sincerely for any inconvenience created by the issues that you encountered. Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Regards, SHS-Sales

3
Everyone

Friendly staff greeted us. Room was clean and adequate. Breakfast was decent. Airport shuttle was excellent.

By on Oct 24, 2017

Review comment responded on Oct 26, 2017

Thank you for choosing our hotel, and for taking the time to write a review! I am very happy to hear you enjoyed both our amazing staff and comfortable accommodations. I will certainly be sharing your kind words with everyone here. We very much appreciate you staying with us and we look forward to welcoming you back soon to our hotel. Sincerely, Ania Krzanowska –Sales

5
Everyone

courteous staff, especially Maria at check-in, and

By on Oct 17, 2017

5

great hotel

Everyone

This was a great hotel. I have nothing else to add,.

By , from NC on Oct 3, 2017

5
Everyone

Very nice hotel! Will definitely stay there again when visiting NJ!

By , from Lawrenceville Ga on Oct 2, 2017

2

only in an emergency

Everyone

Really icky room--dirty, tattered and patched carpet, bed linen from the 19th c., impossible to find hotel, very noisy from car traffic all night long. Topped off by being charged $12/night to park--like we had an option!? Proximity to EWR is only positive, but definitely NOT enough to recommend this place. Memorable night for all the wrong reasons. Sorry.

By , from New Hope, PA on Sep 20, 2017

Review comment responded on Sep 22, 2017

Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. I am disappointed to hear that you did not enjoy your stay with us. In the future, kindly contact the manager on duty so we may rectify any situation during your stay. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Regards, SHS-Sales