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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Banquet hall
Lounge
Property entrance
Outdoor pool, a heated pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Centre City Shopping Centre
    ‪14 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(33 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(95 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(15 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

About the neighborhood

New Plymouth

Located in Strandon within a short walk of Fitzroy Beach, The Devon Hotel A Heritage Hotel is within a mile (2 km) of other popular sights such as Centre City Shopping Centre. This 102-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • East End Reserve - 3 min walk - 0.2 miles
  • Fitzroy Beach - 5 min walk - 0.3 miles
  • Centre City Shopping Centre - 14 min walk - 0.8 miles
  • Pukekura Park - 15 min walk - 0.8 miles
  • Bowl of Brooklands - 3 min drive - 1.4 miles

Getting around

  • New Plymouth (NPL) - 9 min drive

Restaurants

  • ‪Sun World Chinese Restaurant - ‬13 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Crowded House Bar & Cafe - ‬16 min walk
  • ‪KFC - ‬16 min walk
  • ‪The Federal Store - ‬6 min walk

About this property

The Devon Hotel A Heritage Hotel

Guests staying at The Devon Hotel A Heritage Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Self parking is available for NZD 30.00 per day. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a hot tub, meeting rooms, and a conference center.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, espresso makers, and phones are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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9.0 out of 10, Wonderful, 1,001 reviews
$63 nightly
The price is $73
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Frequently asked questions

Is a free cancellation option available at The Devon Hotel A Heritage Hotel?

The Devon Hotel A Heritage Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Devon Hotel A Heritage Hotel?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at The Devon Hotel A Heritage Hotel on Mar 8, 2026 start from 54.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Devon Hotel A Heritage Hotel?

This hotel is situated in Strandon within a 10-minute walk of Fitzroy Beach and East End Reserve. You'll also find Centre City Shopping Centre and Coastal Walkway less than a mile away.

Will I be able to park at The Devon Hotel A Heritage Hotel?

Yes, parking is offered for NZD 30.00 per day. Though parking is available on request, electric car charging is also available.

Is there a spa available at The Devon Hotel A Heritage Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Devon Hotel A Heritage Hotel have a casino on the premises?

No, The Devon Hotel A Heritage Hotel doesn't have a casino.

Is there an indoor pool at The Devon Hotel A Heritage Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about The Devon Hotel A Heritage Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Devon Hotel A Heritage Hotel?

Yes, this hotel has a spa tub.

Does The Devon Hotel A Heritage Hotel feature a restaurant that includes a breakfast menu?

Yes, The Devon Hotel A Heritage Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Devon Hotel A Heritage Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Devon Hotel A Heritage Hotel.

Are there connecting rooms at The Devon Hotel A Heritage Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Devon Hotel A Heritage Hotel?

The closest major airport to The Devon Hotel A Heritage Hotel is New Plymouth (NPL), which is 6.2 mi away (9 minutes by car).

Can I book a room with a balcony at The Devon Hotel A Heritage Hotel?

No, you won't find guestrooms with balconies at The Devon Hotel A Heritage Hotel.

Does The Devon Hotel A Heritage Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Devon Hotel A Heritage Hotel.

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1007 reviews
Rating 8 - Good. 242 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 9 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mehboob

Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Megumi

Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

2/10 Terrible

Jenny

Disliked: Staff & service, amenities, property conditions & facilities
I stayed at 12 hotels while in New Zealand and this was the worst. If you are looking for half the amenities at twice the price then you will love this place. Everything points to GREEDY BAD management. I'm wondering if the positive reviews are fake. A note from the cleaner and a useless notebook doesn't even come close to making up for what is lacking. Where to start... -only a double bed and not even comfy! -just one small mirror! every other place provided a full length mirror -terrible lighting - the choice is bright and glaring or pitch dark; there is no in between and no bedside lamp either! what kind of hotel doesn't have a bedside lamp?! -only a few channels on the TV compared to every other place -only a blind on the windows so again it's all or nothing; would it hurt to provide sheer curtains as other places do so that there is a middle option between black out/can't see anything and on full display to the parking lot? -no kitchenette, yet other places provide a full kitchen for far less money -massive pillows that only a giant could use, meaning I had no pillow -be prepared to park 2 blocks away -slippery shower floor -poor water pressure -no freezer compartment in fridge -the bathroom light is the same switch as the SUPER LOUD THROBBING FAN, so you can either be in the pitch dark, or listening to it roar around you -staff seem stressed and no wonder After all the wonderful places I stayed for much less, this was a huge disappointment. Stay somewhere else!
Stayed 1 night in Nov 2025

8/10 Good

WAYNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Shona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go to place to stay in NP.
Stayed 3 nights in Sep 2025

10/10 Excellent

TONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service beds are comfortable place is inviting and it has a good vibe I even send my friends there if they are going that way
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Everything was perfect. I had to have emergency eye surgery in Auckland. I wish I recovered at a place like this compared to the place I had to stay for a week.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Never even a hello from reception staff throughout our whole stay. Room was very basic. Shower pressure was a dribble and thats being kind. Worst ive had. No toiletries, no crockery or cutlery at all, even a bowl for snacks wouldve been something, bar not open till 4, couldnt even get a juice and was stinking hot outside. Wouldnt stay again. Cleaning needs improvement, filthy lightswitches and surfaces. Pool was cloudy did not look clean either.
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Sep 2025

4/10 Poor

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great, nice polished and clean stainless handrails. hotel and bar staff friendly & helpful. disappointed at how many plates were dirty in the clean area, post dishwasher food pieces, and alot of plates still wet. we were the first to arrive for breakfast and i was also disappointed to find hard boiled eggs instead of runny poached eggs. everything else was pretty good but i can see marbles has changed alot over the last year or so, the waiters and kitchen staff has changed. the quality of the food has gone downhill. somebody should be appointed to quality control to keep the previous standards up cheers phil
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay, but breakfast buffet was not plentiful like in pictures on the website.
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

6/10 Okay

B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean and tidy but too noisy and no parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Staff on front desk was very unhelpful re room direction and very unfriendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as I expected from previous experiences at this hotel. Only small downer was lack of cash advancing facility, either ATM or cash-out facility necessitating a walk into town to the nearest ATM machine.
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, all the staff we met were amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean room staff were friendly right throughout the whole place.The restaurant was the boom.Meet a few people from Auckland down for the marathon at the bar… good night with a whole lot of laughs. Don’t wanna go home so we rebooked for another night.Definitely recommend staying here if you ever heading this way..
Stayed 3 nights in Nov 2025

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and good value for money
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, with view of sea. Nice bar. Limited parking if conference and function rooms in use.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room and a very good general vibe!!
Stayed 2 nights in Nov 2025

8/10 Good

Heshanth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were specious, tidy and clean
Stayed 1 night in Oct 2025

8/10 Good

Jing

Stayed 2 nights in Oct 2025

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