Very clean room, with a comfortable bed. Nice breakfast in the morning. The room was quiet and we could not hear noise from neighboring rooms. The Microtel is back off the highway, so no noise from trucks passing by.
The staff was friendly and breakfast was tasty; however, several fire alarms went off at 7 AM due to a faulty ice machine on the fourth floor. Apparently the same thing had happened recently, not sure how many times. We checked out after the third fire alarm at 7:30 and will find alternative lodgings ...
I have stayed at plenty of Hampton Inn's and this is by far the most disappointing one. I have always been pleased while staying at Hampton Inn's but I was in total shock upon entering the room. First of all, the bathroom room door did not shut easily, you literally had to shove on it to get it to ...
Was in Enterprise for an overnight visit. I have stayed at this Holiday Inn before maybe a year ago and it was fine but not this visit. Was given a room on the 1st floor - musty smell was horrible and had stains all over the carpet. I asked front desk to please move me to top floor and they did with ...
The motel has boxes and trash everywhere. When I arrived all the dirty laundry was sitting out for guests to see. There are surveillance cameras everywhere outside and it was super creepy. In the bathroom there were holes in the walls, in the tub the soap holder had been brooken off then glued back ...
No blanket for bed. Could not call desk because phone was inoperable. Desk thought bed spread was sufficient as a blanket. Could not check out on time (6AM) because front desk was still in bed. Had to call him on my cell phone and wait till he finally arrived.
nice place to rest, great room, great work out room
Was in Enterprise for an overnight visit. I have stayed at this Holiday Inn before maybe a year ago and it was fine but not this visit. Was given a room on the 1st floor - musty smell was horrible and had stains all over the carpet. I asked front desk to please move me to top floor and they did with no problem. This room wasn't as smelly but carpet was stained - huge red stain next to bed and door doesn't lock from inside or outside. Gentlemen at front desk did get the door fixed but then the TV wasn't setup. He had to come back and setup the TV. I gave the Hotel Staff a good rating because he worked hard trying to fix the problems and moved me immediately when I requested a new room.
I stayed at the hotel while waiting out Hurricane Irma. The staff went out their way to make my family and I feel welcome. They raised the bar when it comes to defining Above and Beyond!
The staff was very nice and everything was close that I needed.
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