This place was a rundown motel. Shower. Head falling off the wall, toilet wobbly, bathtub didn’t drain. Had to stay the first night but checked out and found other Accommodations for the rest of my stay.
The bed and pillows were very nice. That is the only thing i can say nice about the room. It looked like it needed to be update 20 years ago, and it could have been maintained a lot better.
Looks are deceiving and very stuffy room. Had to wait a while for air to circulate better or at all.
Nice, clean, cheap. Access was a little weird, but ok once you figured it out.
The beds and pillows were nice and soft. There was a dead roach on the bathroom floor.
I liked how close it was to the main thoroughfares and restaurants. I didn't like how complicated and challenging it was to get in and out of the parking lot. The best access to the front office from the main road was fenced off. No elevators. The breakfast eggs and gravy were cold.
If you are expecting a 4 star hotel, this isn't it. If you want a clean and inexpensive place to stay with a comfortable bed and pillows, then this does the trick. The breakfast was a little thin on options, but again, you get what you pay for.
Comfortable beds, amazingly friendly and helpful staff. Breakfast options were great, A bit difficult to navigate off the road into the parking lot for out-of-towners and slightly noisy due to nearby busy traffic light. Would stay again.
Woke up with bed bugs Then after talking with staff they played it down then overcharged my credit card. And was giving out rooms for 50 to sixty dollars less to certain individuals. The ones comming in for tourism was being charged a lot more. They would generally ask why your in town or staying there and set the rate on your answer will never go to a Howard Johnson again
Fair Older hotel, could use some maintenance and softer mattresses. Staff were friendly
Things that were bad: one lamp, shower wall had hair Things that were good: AC, bed, TV, ice, breakfast, fridge, water
Worst stay. Roaches in freezer,towel covered in hair, carpet was black from dirt,shower curtain had brown stains and didn't fit shower. Absolutely gross!!!
We would gladly stay at this hotel again. First rate.
IT WAS QUIET, COMFORTAABLE, CLEAN AND CLOSE TO WORK
Just a place to rest your head. Good value. Pretty good breakfast. Noisy a\c.
This was a very good stay for business. It was located near my business contact. The room was great. Clean room was spacious better than adequate. The only thing wrong was the exhaust fan in the bathroom was not working and the cover was hanging down against the shower rod-strange! The night clerk was a little less than sharp, but got the job done on the check-in. Rooms were accessed through the front door and our room was upstairs. All in all, this was really good bang-for-the-buck!
I had to put two employees up in a hotel and I asked about the room and they looked at me funny and said, it was "okay." Stiff beds and pretty outdated. The on-line price was good, but upon arrival, New Braunfels has a lot of good variety at competitive prices at a much newer facility. All things considered, the price was right and it included breakfast & wi-fi, so the guy paying for the room was happy. (but I didn't stay here)
The toilet and tub were not draining well, it took a long time I thought I will flood the place. The second day we were there we came back to a room that was not cleaned, the pillows looks aweful like they didn't even fixed it. We will not stay there again ever!
One of my main priorities in finding a hotel is a hot-tub/jacuzzi; this hotel had a triangle with 1 "jet" barely bubbling that was the same water and temp as the pool. We had a bug in our bed and the hair dryer was broken. The hotel stunk and had no a.c. in the lobby the day we checked in. I was and am embarrassed we stayed in such a disgusting place, and will NEVER make that mistake again! Oh yeah, it was NOISY everywhere, inside and out! Really slumming it here!
Howard Johnson by Wyndham New Braunfels places you within 3 miles (5 km) of popular attractions like Schlitterbahn New Braunfels Waterpark and Resort and Gruene Hall. This 40-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All 40 air-conditioned rooms feature microwaves, coffee makers, and free long-distance calls. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free local calls, hair dryers, and safes are also standard.
Howard Johnson by Wyndham New Braunfels features an outdoor pool, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
This place was a rundown motel. Shower. Head falling off the wall, toilet wobbly, bathtub didn’t drain. Had to stay the first night but checked out and found other Accommodations for the rest of my stay.
The bed and pillows were very nice. That is the only thing i can say nice about the room. It looked like it needed to be update 20 years ago, and it could have been maintained a lot better.
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Looks are deceiving and very stuffy room. Had to wait a while for air to circulate better or at all.
Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Nice, clean, cheap. Access was a little weird, but ok once you figured it out.
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our access. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
The beds and pillows were nice and soft. There was a dead roach on the bathroom floor.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
I liked how close it was to the main thoroughfares and restaurants. I didn't like how complicated and challenging it was to get in and out of the parking lot. The best access to the front office from the main road was fenced off. No elevators. The breakfast eggs and gravy were cold.
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our parking as well as our elevators. Please do come see us again.
If you are expecting a 4 star hotel, this isn't it. If you want a clean and inexpensive place to stay with a comfortable bed and pillows, then this does the trick. The breakfast was a little thin on options, but again, you get what you pay for.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our bed and breakfast. I hope that we will impress you with exemplary service during future visits.
Comfortable beds, amazingly friendly and helpful staff. Breakfast options were great, A bit difficult to navigate off the road into the parking lot for out-of-towners and slightly noisy due to nearby busy traffic light. Would stay again.
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and parking. We hope you'll return to see how we continue to improve our service and hospitality.
Woke up with bed bugs Then after talking with staff they played it down then overcharged my credit card. And was giving out rooms for 50 to sixty dollars less to certain individuals. The ones comming in for tourism was being charged a lot more. They would generally ask why your in town or staying there and set the rate on your answer will never go to a Howard Johnson again
Hi James, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service. We will work hard to make sure you will enjoy better services on your next visit. Regards,
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.