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Neuchatel City Hotel

Property class: 2

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

A view from a window with two wooden chairs, overlooking a cityscape with buildings and a body of water.
A modern lobby with a reception desk, seating area, and large windows.
A hotel room with two beds, a desk, a chair, a shower, and a view of a cityscape.
A hotel room with a bed, a desk, two chairs, a table, a window with a view, and a painting on the wall.
A modern lounge area with sofas, armchairs, and a coffee table.

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000
  • Place, Theatre du Passage
    ‪3 min walk‬
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Place Pury
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪64 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Double or Twin Room

  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double or Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Economy Double or Twin Room

  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of buildings.

Economy Single Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a radiator.

Standard Single Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with red curtains.

Economy Triple Room

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Shower, hair dryer, towels, soap

Basic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Shower, hair dryer, towels, soap

Basic Room, 3 Twin Beds

  • Sleeps 3

View all photos for Basic Single Room

Shower, hair dryer, towels, soap

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Neuchatel

Located in Vieille Ville (Old Town), Neuchatel City Hotel is next to Theatre du Passage and Galerie Quint-Essences. This 101-room hotel welcomes guests with conveniences like free in-room WiFi and express check-in.

What's nearby

  • Theatre du Passage - 3 min walk - 0.1 miles
  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Prison Tower - 6 min walk - 0.4 miles
  • Casino Neuchatel - 9 min walk - 0.5 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Crêperie du Château - ‬5 min walk
  • ‪Les Brasseurs - ‬4 min walk
  • ‪Le Quai - ‬6 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk

About this property

Neuchatel City Hotel

Neuchatel City Hotel features free WiFi in public areas and express check-in.
Guests can expect free WiFi and 82-cm LED TVs with cable channels. Hair dryers, safes, and desks are also standard. Housekeeping is available on request.

Similar properties

Property entrance
Hotel des Arts
Vieille Ville (Old Town)
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
8.6 out of 10, Excellent, 648 reviews
$186 nightly
The price is $203
Sep 13 - Sep 14
Total with taxes and fees
Hotel des Arts

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Property Registration Number CHE-377.608.385

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Neuchatel City Hotel Hotel

Neuchatel City Hotel Neuchatel

Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is free cancellation available at Neuchatel City Hotel?

Neuchatel City Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neuchatel City Hotel?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Neuchatel City Hotel on Oct 1, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Neuchatel City Hotel?

This hotel is situated in Vieille Ville (Old Town), just steps from Theatre du Passage and Galerie Quint-Essences, and within a short walk of Place Pury. You'll also find Lac de Neuchatel and Chateau de Neuchâtel less than a mile away.

Is parking available on site at Neuchatel City Hotel?

No, there isn't parking at this hotel.

Does Neuchatel City Hotel include a casino?

No, Neuchatel City Hotel doesn't have a casino.

Will I find an indoor pool at Neuchatel City Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neuchatel City Hotel?

Couples will appreciate amenities at this hotel, including a lake view, a free stocked minibar, and an espresso maker in some guestrooms.

Does Neuchatel City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Neuchatel City Hotel feature a restaurant that includes a breakfast menu?

No, Neuchatel City Hotel doesn't have a restaurant that serves breakfast.

Will Neuchatel City Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Neuchatel City Hotel for a fee of CHF 20 per pet, per night.

Does Neuchatel City Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Neuchatel City Hotel?

The closest major airport to Neuchatel City Hotel is Bern (BRN-Belp), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Neuchatel City Hotel?

Yes, some guestrooms at Neuchatel City Hotel offer a balcony and may feature lake views.

Neuchatel City Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 6 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

5.6/10

Cleanliness

4.6/10

Staff & service

3.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Christopher

Disliked: Cleanliness
Room was spacious but the bathroom smelled like rotting urine, making the stay rather less pleasant than necessary.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

francesco

Liked: Staff & service
Disliked: Amenities
It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel avec des insectes dans ma chambre, ce qui a été nié par l'hôtel, le tout en étant particulièrement désagréable. Dans le même temps, ma collègue s'est retrouvée piquée par des punaises de lit et aux urgences pour une réaction allergique. Quand on signale ce point, le personnel met en doute ne s'excuse pas et est très désagréable. Pas de petit déjeuner? Une plateforme qui ne marche pas pour récupérer les factures... rien ne va, ni le fond ni la forme. À éviter absolument
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Louis Winsley

Disliked: Staff & service
Séjour convenable pour une nuit
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ghislain

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2026