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Neuchatel City Hotel

3.0 star property

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Photo gallery for Neuchatel City Hotel

Exterior
Exterior
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Reception
Daily buffet breakfast (CHF 19.90 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Casino Neuchatel
    ‪6 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪54 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

8.0 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Twin Beds

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Room, 3 Twin Beds

Free toiletries, hair dryer, towels

Basic Room, 3 Twin Beds

  • Sleeps 3

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

About the neighborhood

Neuchatel

Neuchatel City Hotel places you next to Theatre du Passage and Galerie Quint-Essences. This 100-room, 3-star hotel has a restaurant and 2 bars/lounges, along with free in-room WiFi.

What's nearby

  • Theatre du Passage - 3 min walk - 0.1 miles
  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Casino Neuchatel - 6 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 9 min walk - 0.5 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪La Turquoise Snack Bar - ‬5 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Cafe Villa Castellane - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Les Brasseurs - ‬4 min walk

About this property

Neuchatel City Hotel

Neuchatel City Hotel features free WiFi in public areas, a business center, and laundry facilities. Self parking is offered for CHF 20 per night. Front-desk staff can answer questions 24/7, and assist with access to locker space, securing valuables, and luggage storage.
Guests can expect free WiFi and 82-cm LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, desks, and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for an additional charge, plus a deposit of CHF 100 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number CHE-377.608.385

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is free cancellation available at Neuchatel City Hotel?

Neuchatel City Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see near Neuchatel City Hotel?

This hotel is located in Neuchatel, just steps from Theatre du Passage and Galerie Quint-Essences, and within a short walk of Place Pury. You'll also find Lac de Neuchatel and Chateau de Neuchâtel less than a mile away.

Is parking available on site at Neuchatel City Hotel?

Yes, parking is offered for CHF 20 per night.

Does Neuchatel City Hotel include a casino?

No, Neuchatel City Hotel doesn't have a casino.

Will I find an indoor pool at Neuchatel City Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neuchatel City Hotel?

Couples staying at this hotel will appreciate amenities like 2 bars plus some guestrooms include lake views and minibars with free items.

Are there hot tubs at Neuchatel City Hotel?

No, this hotel doesn't have a spa tub.

Does Neuchatel City Hotel feature a restaurant that includes a breakfast menu?

Yes, Neuchatel City Hotel has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will Neuchatel City Hotel allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Neuchatel City Hotel for a fee. A deposit of CHF 100 per stay is collected.

Does Neuchatel City Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Neuchatel City Hotel?

The closest major airport to Neuchatel City Hotel is Bern (BRN-Belp), which is about 27.4 mi away.

Can I book a room with a balcony at Neuchatel City Hotel?

Yes, some guestrooms at Neuchatel City Hotel offer a balcony and may feature lake views.

Neuchatel City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 274 reviews
Rating 8 - Good. 103 out of 274 reviews
Rating 6 - Okay. 56 out of 274 reviews
Rating 4 - Poor. 17 out of 274 reviews
Rating 2 - Terrible. 23 out of 274 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Benito

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
Stayed 5 nights in Nov 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities
Très bien.
Stayed 1 night in Nov 2025

2/10 Terrible

Val

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Too many things wrong with this hotel.... They are crooks - starting with false advertising! - look at the picture they advertise on Expedia - that is not the hotel !
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam, ARLINGTON

Nice option with great location
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Stayed 1 night in Sep 2025

8/10 Good

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Stayed 3 nights in Sep 2025

10/10 Excellent

Albert

Stayed 1 night in Sep 2025

6/10 Okay

Martin, Burbank

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Stefania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Stayed 1 night in Sep 2025

8/10 Good

Karine

Stayed 2 nights in Aug 2025

10/10 Excellent

Marya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient central location and reasonably priced accommodation
Stayed 3 nights in Aug 2025

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk.
Stayed 2 nights in Jul 2025

8/10 Good

Milena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Esther

Stayed 1 night in Jun 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé une nuit agréable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good will stay again
Stayed 2 nights in Jun 2025

6/10 Okay

francesco

Business traveler
Liked: Cleanliness, room comfort
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Stayed 4 nights in Jun 2025

8/10 Good

Baldomero

Stayed 1 night in Jun 2025

6/10 Okay

Maksim

Traveled with partner
Disliked: Amenities, property conditions & facilities
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Stayed 3 nights in May 2025

6/10 Okay

Amélie

Liked: Cleanliness, room comfort

Ok pour une nuit de transit

Environnement bruyant et pas de climatisation dans la chambre Belle salle de bain et beaucoup de rangement à disposition
Stayed 1 night in May 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025