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The location of this hotel is great. There is a short 1 min walk to the lift that takes you straight up to the ski system. We had a duplex room that was good with children that stayed on the first floor. I never understood the restaurant options as we were constantly told that the Italian restaurant was fully booked so we had to eat in the bar area that we did not believe was great. Once the hotel after some complaining got us a table in the restaurant, it was not more than half full. The limited restaurant options in the hotel is an issue as there are few restaurants in Baquira.
Would no doubt come back to it. Not at the same level of sophistication of other AC hotels, but still very good and above the value for money curve. Food is excellent, the hotel in general is comfortable and new, Spa is very good which is key for a ski week and the crew is very friendly. It is one level below its neighbour Val de Neu though. Service, while very friendly, is not as profesional and super well oiled. The crew are very young and willing, but many times not as coordinated and trained.
Stayed here for a 6 night family ski holiday. The staff were very friendly and keen to help. But they weren’t particularly effective - getting drinks at the bar took a while, things you ordered in the restaurant sometimes came but sometimes didn’t. Very convenient for the skiing, just a 100 yards stroll to the main gondola up to the slopes. The hotel has ski lockers in the lift station, individual locker for each hotel room, using the same key. The rooms were standard Marriott style hotel rooms. But they were seriously hot and there was no air con. They did have a humidifier in each room which was a nice touch.
Wow! You might have expected standard Marriott hotel chain fodder but this hotel excelled in every way! The difference was the staff from Nina on Concierge through to Jesus in the restaurant the staff were ALL outstanding. The cocktails were some of the best I have ever had anywhere in the world and the high service mentality and “can do” attitude was simply brilliant. It was so refreshing to see staff engaged in their role and so willing to make sure we had a great holiday. They all made the holiday. Breakfast was very good and the eggs cooked for you were always to our groups liking. Ski hire and lockers linked to the fast lift made this ski holiday the easiest ever. We could not be happier with our choice of hotel this week and congratulations to the whole team. It’s obvious to me that this staff engagement and high service is driven by top quality management. Well done AC Well done Marriott Thank you!
Spent 3 nights at the hotel - from the moment we arrived to our departure we were made to feel welcome. Ski hire available in the hotel & ski lockers below the bubble lift made skiing convenient. Would definitely recommend and hope to return.
The hotel is well located close to the ski lift and well served with a good choice of ski hire shops in a covered mall at ground floor level. Underground parking is valet service if you choose. Inside the hotel is an interesting mix of modern architecture with nods to the mountain location. Overall a very cool feel with various bars and restaurants merging into one another and a huge terrace. The family room was duplex with mountain views. Well equipped with gadgets and furnishings and the all important Nespresso coffee machine. Huge bathroom and dressing room were particularly appreciated. Once ski equipment was hired it was delivered to the hotel and then transferred to our personal locker adjacent to the ski lift. Fantastic service. This turned out to be a very enjoyable and memorable family holiday and the stand out reason was the hotel staff. Although early in the season they worked tirelessly as a team and always with a smile. They were very attentive and struck the right balance. It never felt as if they were going through the motions and when asking if they could help in any way they did so genuinely. In many hotels this can feel invasive and OTT. Not here. A big thank you to each and every one of them. If there is one area that could be improved upon it’s one or two dishes on the bar snack menu. The pad thai for example was ok but no more. We will be back.
Very nice hotel! We where greatly surprised. We’re Marriott members and always feel sure that our stays are going to be ✅. But this hotel was more than we expected: 1. Excellent service. People at the checkIn, Restaurants and bars, were absolutely kind and helpful. 2. The hotel is very well located for skiers! 1 minute walk to the lift and the lockers are located under the lift. 3. The ski rentals sends your stuff to the hotel and the hotel gets in charge to deliver it to your locker under the lift station. I definately recommend the hotel! Loved it! My husband and my 3 teenage boys had an amazing time together.
Very friendly and smooth check in, rooms were very clean, modern, very good food and beverages, effective room service with good quality of food, relaxing lounge and terrace, and all supported by an excellent and friendly hotel staff team! Location could not be better next to a lot of ski facilities. Parking offered electricity for charging hybrid car!!! Only downside, just Spanish TV stations, maybe getting a satellite dish to receive BBC and other news and international TV stations as the guest are not only Spanish ;-)
It was really pleasure stay in these hotel, service, cleaning , breakfast , position and courtesy was wonderful I really recommend everybody... I hope to come back soon and really thanks staff from reception that They sent me my go pro cable what I forgot at home...
The staff could not have been any kinder, friendlier and more helpful. Nothing was too much trouble and we were greeted by smiling faces wherever we turned. Food was exquisite. Hotel ambiente warm and cosy. Beds super comfy and jacuzzi in rooms genius idea. Hotel is 30 meters from main ski lift and they have an in house ski rental shop in the lobby! Perfect. Faultless. Can't wait to go back!!
Hotel AC Baqueira Ski Resort, Autograph Collection places you next to Baqueira Beret Ski Resort and within a 15-minute walk of Montgarri Outdoor. This 100-room, 5-star hotel has a full-service spa along with a 24-hour fitness center and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All of Hotel AC Baqueira Ski Resort, Autograph Collection's 100 rooms are soundproofed and have an array of amenities, including minibars, espresso makers, and free bottled water. Guests can expect 55-inch Smart TVs with digital channels and Netflix, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Safes, phones, and desks are also standard.
Guests staying at Hotel AC Baqueira Ski Resort, Autograph Collection enjoy access to a full-service spa, a 24-hour fitness center, and a spa tub. If you drive, self parking is EUR 15 per day, and there's also a free ski shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a meeting room.