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Hotel Costanera

2.0 star property

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Photo gallery for Hotel Costanera

Standard Single Room | Premium bedding, Select Comfort beds, in-room safe, desk
Reception
Reception
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
600 Ave Pedro Montt, Natales, Magallanes y la Antártica Chilena
  • Place, Costanera
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Place, Puerto Natales Casino
    ‪11 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Natales

Hotel Costanera places you next to Última Esperanza Fjord and within a 10-minute walk of Costanera. This 14-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Costanera - 6 min walk - 0.4 miles
  • History Museum - 8 min walk - 0.4 miles
  • Plaza de Armas - 11 min walk - 0.6 miles
  • Puerto Natales Casino - 11 min walk - 0.6 miles
  • Cueva del Milodon - 16 min walk - 0.9 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Café Artimaña - ‬12 min walk
  • ‪El Bote Resto-Bar - ‬10 min walk
  • ‪Creperia Café y Té - ‬10 min walk
  • ‪La Terraza - ‬11 min walk
  • ‪Afrigonia - ‬10 min walk

About this property

Hotel Costanera

At Hotel Costanera, guests have access to free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers and hair dryers. Electric kettles, free local calls, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Costanera Hotel
Hotel Costanera Natales
Hotel Costanera Hotel Natales

Frequently asked questions

What's there to see around Hotel Costanera?

Located steps from Última Esperanza Fjord, this hotel is in Natales, and within a 10-minute walk of Costanera and History Museum. You'll also find Puerto Natales Casino and Plaza de Armas less than a mile away.

How much does it cost to stay at Hotel Costanera?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Costanera on Apr 26, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Costanera?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Costanera include a casino at the property?

No, Hotel Costanera doesn't have a casino.

Will I find an indoor pool at Hotel Costanera?

No, there is no indoor pool at this hotel.

Is Hotel Costanera a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and a rainfall showerhead in each guestroom, and some feature bay view.

Are there hot tubs at Hotel Costanera?

No, there isn't a spa tub at this hotel.

Does Hotel Costanera have a restaurant that serves breakfast?

Hotel Costanera offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Costanera allow pets to stay for free?

No, pets aren't allowed at Hotel Costanera.

Are there connecting rooms at Hotel Costanera?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Costanera?

The closest major airport to Hotel Costanera is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Costanera?

No, you won't find guestrooms with balconies at Hotel Costanera.

Hotel Costanera Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Stayed 3 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Uy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Updated. Large open view so the water and mountains. Approximately 10-15 minute walk from the center of town. Every staff member was friendly. Check-in was easy and smooth. We would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Petrus, Manly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in Puerto Natales. The hotel is new, clean and the staff is super accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The receptionists were incredibly helpful, making the check-in process a breeze. The breakfast was absolutely delightful, and the lovely lady who prepared it was so sweet. Plus, if you have a car, there's convenient parking at the rear. Overall, it was a fantastic stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Super clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dilruba, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place - modern. Staff is very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with sparkling clean, modern, carpet free rooms by the water. Breakfast is included which consists of made to order scrambled eggs and typical continental style spread. The bed was SOOO comfortable, especially right after completing the W trek. Shower was great and super clean - not even any water stains. Room comes with a kettle which was already prefilled with water which is super thoughtful. Front desk was extremely helpful - stored some of my luggage before the W trek & after check out while waiting for my flight. Location is by the water and you can walk along it. It is a bit farther away from the central area with all the restaurants and shops but still walkable. Highly recommend for a stay in the area especially after hiking in TDP.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and approachable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gang

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern-rustic gem

Hotel Costanera is a charming gem in Puerto Natales. It's got a modern-rustic vibe and has a lovely view of the water and mountains. Location is convenient for walking to town or just along the water on the bike/walk path. Staff is very friendly and helpful, and the included breakfast is really nice with healthy options like fruit, yogurt, cereal, and made-to-order eggs. We had a lovely stay and highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

fangyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation/construction. Great service and courtesy staff. The location is a little bit off the town center. Barely a walking distance to restaurants
Stayed 2 nights in Feb 2024

8/10 Good

Juan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, a uma caminhada de 10 a 12 minutos até os restaurantes, cafe da manhã muito gostoso com medialuna quentinha e ovos ou omeletes feitos na hora. A equipe solicita, nos atendeu ao nosso pedido de cafe da manha mais cedo e em outro dia nos preparou um box de cafe da manhã pois as vezes os passeios começavam muito cedo.
Stayed 4 nights in Oct 2025

6/10 Okay

Pablo

Stayed 2 nights in Oct 2023