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Praiamar Natal Hotel & Convention

3.5 out of 5.0

Recent guest reviews

Overall it was pretty good. Not four stars as was advertised but probably better than most. The layout of the inside could be a little maze like, which at first was a little confusing but also exciting to explore how to navigate which was easy enough. The rooms were fairly decent. Most of all I enjoyed the members of staff's attitude and friendliness that even came across the language barrier! It was pretty close to the beach, which meant some great ocean horizon views on the 4th (and top) floor and that it was only a short walk away! For food I had the breakfast buffet option which was the cheapest, and the selection and variety of food was incredible!! There was also a restaurant a walk straight down from the entrance that would charge you meal to your hotel's extras bill. And if you were fine with the steep climb up the hill, there are some amazing food trucks with local meals and international meals! What I didn't like was how unclear the costs of things were, and how payment for the rooms worked. On the website it said you could pay on arrival but then they charged my card the day before we left. Some warning like in an email of when they would charge us would've been much better! And some general matinee and cleanness of the place was also needed.

One of the better properties in Natal. However, when my plane was canceled, making it impossible for me to get there, I did them the courtesy of informing them of the problem. Their only response was to notify me that too bad, they were going to penalize me by charging for the room anyway. They might have at least expressed sympathy for my situation, but were far more interested in their money, I guess.

I decided to stay there ecause I was going to participate at a congress in this lication, so I saw the pics and they looked fine until I got there, the rooms were really nasty, filthy and horrible. The air conditioner, wc and tv didn't work properly, the breakfast was ghastly and disgusting. When I complained about the wc not flushing, I spent 4 hours waiting for someone to fix it. The shower would be a dream for any biologist whoi would be interested in studying fungi, the staff was not helpful at all and they were even kind of rude. They refused to served us a beer from the bar at night because the policy is that it should be only in your room.... and I could go on and on about how horrible this place is. Avoid at all costs!

I went to natal for a week with my girlfriend and her mother (both from São Paulo, I being from Australia). My mother in law had been to this resort about 10 years ago and loved it, so she made the booking for the 3 of us. Firstly, our rooms were not adjacent, on different floors all together. Our room was 4 single beds with two in the middle made to look like a queen bed - very uncomfortable. The room was okay, there was a small fridge, tv, the usual. When the rooms got turned over the shower never got cleaned, and the floor was very dirty because of this. The free breakfast buffet was alright, very busy around 7am. They would make tapioca and eggs all to order. The quality varied on who was making them. Running out of stock around the resort was a reoccurring theme. The pool area was alright, definitely not the cleanest - poor filtration system if any. The was a bar/restaurant adjacent to the pool area. Food was average, don't expect much. Their drinks variety is very small and limited across the whole resort. To get a beach towel it's 2real/per day. It's not cheap either. We avoided having food at the resort. Quality of food compared to price not worth it. Would definitely recommend eating out. Overall we had a great time in natal. We definitely wouldn't return. The resort is a bit run down which is pretty evident if you stay there for a week. But hey, to each their own. You don't go to natal to stay in your room. Make sure you get to the beach early!

This was a pitiful experience. I booked the most expensive room in order to get a balcony and a seafront room. Well, the balcony was an outside corridor with no chair, no table and no view... The hotel is not on the seashore... there is a street right down the seafront rooms where buses pass day and night. The wifi didn't work and it took them 3 days to accept to give me another room! The room was very basic and didn't get any kettle, for example. Breakfast was pure sugar and fat... but luckily, there was some fruit... If you don't speak portuguese, you are in trouble.

We stayed at this hotel as a base for a sporting event I was competing in. It fulfilled everything we needed and found the staff friendly and accommodating although we did experience the initial language barrier as this is a very Brazilian hotel and we only speak english. Some of our requests were hard to communicate. Our room was very clean and we didnt experience much disruption except a loss of water for a couple of hours one day (didnt bother us). This hotel does look a little tired and I'm sure it was a top hotel at one time but you could see age taking its toll in areas. The rooftop was a good area to catch the sun along with a couple of jacuzzi's and free pool table and the hotel was only a short walk from the beach where a 10 minute walk would take you into Ponte Negra where a lot of restaurants and relaxed bars were. I dont expect too much from a hotel as long as its clean and I would have no fear in staying here again.

Very dissapointing place, with small rooms and sometimes smelly from humidity. The bathrooms are microscopic too. WiFi was slow - if there was any signal at all. The breakfast and service however were quite good.

I stayed at the Praiamar Hotel for a conference. I won't stay there again. It's overpriced, the sea view only includes the sea when you poke half your body out the window, and the service is basically non-existent.

Obviously, different people have different habits and tastes. For me, a good hotel is basically one that (i) offers high speed internet access and in which (ii) people speak English fluently. This is because I travel a lot for my profession. As a consequence, pragmatic considerations are significantly more important than esthetic ones. A hotel has to function and is essentially an office space. And this is pretty much it, for most practical purposes. By these figures of merit, the performance of this hotel is disastrous, to say the least. Nobody can speak any English. If you ask, staff impolitely runs away, and is never seen again. And the web connection is slow and breaks down all the time. This is only the tip of the iceberg, however. The hotel is also fiercly run down, shabby and damp. It is hopelessly overstaffed, a feature that I also do not much appreciate. Of course, this is due to low labour costs in Brasil. But instead of being consorted to my room by an army of people, I would prefer a single person at the reception that can actually help. All rooms of the hotel are aggressively air-conditioned: One would wonder why not more resources are being spent on refurbishment and less on energy. The fridge does not even contain water. In fact, it the first time I have been in a warm country and no water is being served. Even in war-zones in Sudan I had water offered. One item that I usually appreciate in hotels is a do-not-disturb sign. Again, this is sadly missing. It also wins the prize of serving the ugliest pizza I have encountered in my life - when served in Naples, this would presumably lead to a first league security threat. To the defense of the hotel, the location is nice, close to the beautiful beach. Still, in the end, I find it very difficult to write a positive review on this hotel, and two out of five points was the highest I could just so justify.

Once I reached the hotel the room was delivered ahead of time, because we were with 2 children. Ditto for the exit was to deliver the room at 12 pm but was extended free of charge until 17hs . I want to thank the staff for their generosity and willingness to assist us especially to Bertoldo !!! Very good and varied food, the hotel has details that could be improved but really our stay was comfortable and quiet .

Room options

Apartamento Superior Familia

Full 1 | Sleeps 5

Apartamento Luxo com vista do mar

Full 1 | Sleeps 4

Superior com Varanda ou Terraco

Full 1 | Twin 3 | Sleeps 4

Apartamento Super Luxo com varanda e vista para o mar

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 1381 reviews