ibis Natal

Property class: 3.5

Choose dates to view prices

Photo gallery for ibis Natal

A modern hotel entrance with glass doors, a prominent red and white sign, and a metal sculpture.
A buffet setup with various food items and a seating area with tables and chairs.
A hotel entrance with revolving doors, a reception desk, and a sign promoting Planet 21.
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.
A modern interior with curved walls, a reception area, and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Lima e Silva 1921, Natal, RN
  • Place, Dunas Arena
    ‪3 min walk‬
  • Place, Federal University of Rio Grande do Norte
    ‪12 min walk‬
  • Place, Dunes Park
    ‪6 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Natal

Located in Lagoa Nova, ibis Natal is within a 10-minute stroll of sights such as Dunas Arena and Heart's Hospital - Natal. This 3.5-star hotel has 144 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Dunas Arena - 3 min walk - 0.2 miles
  • Federal University of Rio Grande do Norte - 12 min walk - 0.7 miles
  • Natal Shopping Center - 3 min drive - 1.5 miles
  • Midway Shopping Mall - 3 min drive - 1.7 miles
  • Dunes Park - 6 min drive - 1.9 miles

Getting around

  • Pitimbu Station - 7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 40 min drive

Restaurants

  • ‪Espetaria do Bezerra - ‬4 min walk
  • ‪Café da Manhã - ‬2 min walk
  • ‪Rooftop Dunas - ‬8 min walk
  • ‪Hora do Pão - ‬5 min walk
  • ‪Top Pizza Delivery - ‬9 min walk

About this property

ibis Natal

Guests of ibis Natal enjoy free WiFi in public areas, a 24-hour business center, and a computer station. Self parking is available for BRL 25.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include laundry facilities, a reception hall, and a TV in a common area.
32-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (BRL 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 78.75 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

Frequently asked questions

Is free cancellation available at ibis Natal?

Ibis Natal provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at ibis Natal?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at ibis Natal on Nov 28, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of ibis Natal?

This hotel is situated in Lagoa Nova, just steps from Dunas Arena. You'll also find Midway Shopping Mall and Natal Shopping Center within a short drive.

Is there parking available at ibis Natal?

Yes, secured parking is offered for BRL 25 per day.

Does ibis Natal have a casino?

No, ibis Natal doesn't have a casino.

Will I find an indoor pool at ibis Natal?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis Natal?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a minibar, and a smart TV.

Does ibis Natal have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Natal feature a restaurant that includes a breakfast menu?

Yes, ibis Natal serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Natal allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Natal for a fee of BRL 78.75 per pet, per night.

Does ibis Natal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ibis Natal?

The closest major airport to ibis Natal is Natal (NAT-Governador Aluizio Alves Intl.), which is 16.8 mi away (40 minutes by car).

Are there rooms with balconies at ibis Natal?

No, there aren't any guestrooms with balconies at ibis Natal.

ibis Natal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 705 reviews
Rating 8 - Good. 178 out of 705 reviews
Rating 6 - Okay. 62 out of 705 reviews
Rating 4 - Poor. 22 out of 705 reviews
Rating 2 - Terrible. 15 out of 705 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Questionable WiFi
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

8/10 Good

--
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Normal
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um ponto positivo é a localização do hotel. Um ponto negativo é o valor alto das refeições disponíveis nesse hotel.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Funcionários ótimos e educados. Porém fiquei no quarto com suposta acessibilidade, para cadeirantes, porque era o único disponível, pensei que seria ótimo pois deveria ter mais espaço ainda. Quando entrei me deparei com uma pia minúscula em um canto separado do banheiro cujo banho estava frio, sem lugar para colocar papel higiênico, pertences, sem nenhuma prateleira. Imagine se eu precisasse de acessibilidade!!! Bem péssimo e bem desrespeitoso para uma pessoa que por ventura precise de acessibilidade porque para mim, que tenho extrema mobilidade já foi muito difícil.alem disso era bem barulhento,
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Unidade não era limpa direito
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Equipe de funcionários bons, estacionamento bom, café da manhã básico e bom, quartos razoável
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço diversas unidades da rede Ibis, mas a unidade de Natal superou todas as minhas expectativas! Gostaria de parabenizar toda a equipe de profissionais, desde os colaboradores da recepção até os que atuam na cozinha e no restaurante. Todos demonstraram excelência no atendimento, simpatia, cordialidade e um genuíno compromisso em proporcionar uma experiência acolhedora aos hóspedes. Lincoln, meus parabéns pelo atendimento impecável, pela simpatia e pela cordialidade com que recebe cada hóspede. Sua dedicação faz toda a diferença. Maycon, que Deus continue abençoando as suas mãos e o seu talento, para que você siga preparando refeições tão saborosas quanto as que tivemos o privilégio de apreciar durante nossa estadia. Estendo também meus cumprimentos aos demais colaboradores que atuam no café da manhã. Embora eu não tenha tido a oportunidade de conhecer seus nomes, todos foram extremamente atenciosos, prestativos e acolhedores, contribuindo de forma marcante para que nossa experiência fosse ainda mais especial. Enfim, fiquei extremamente satisfeita com a hospedagem e com o atendimento recebido. Sem dúvida, retornarei outras vezes quando estiver em Natal. Super recomendo!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente café da manhã e equipe de funcionários.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos. Cafe muito bom
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Só tenho elogios considerando a relação custo-benefício. Hotel do lado onde tive agendas, no Sebrae/RN. Quarto limpo, café da manhã bom e equipe atenciosa. Jantei duas vezes no restaurante do hotel. Escolha foi risoto de camarão. A melhor escolha para mim. Praticidade e comodidade para dormir.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi boa. Achei o café da manhã com pouca diversidade.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa. Café da manhã excelente.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sem palavras o hotel, muito bom. Atendimento excelente. O único ponto fraco é o barulho devido a localização próximo do estádio. Mesmo assim me sinto em casa quando fico na maioria dos hotéis Ibis.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Limpeza do quarto deixou a desejar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo limpo e organizado, quarto com bom tamanho para os padrões Ibis
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hj
Stayed 1 night in Jun 2026