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WoodSpring Suites Lebanon

2.5 out of 5.0
  • Free WiFi in rooms and ...
  • Free parking
  • Laundry facilities

Recent guest reviews

I made the reservation friday 6/1/2019 through hotels.com @ about 2:00 in the afternoon I got there late after traveling all day, about 10:30. I checked in, and walked up to my room on the 3rd floor. End of the hall. Facing away from the road. I groused a bit about the stench in the stairwell, as it smelled like a dozen people had been smoking there recently, but hey, it's TN. I got to my room, and there were a couple clean ashtrays in the room. i called downstairs. A nice, but apathetic young man told me that both the 3rd and 4th floors were smoking floors, and that he was aware my reservation said nonsmoking; but the didn't have any nonsmoking rooms available. Dead tired, I went to the sports bar down the street and got a meal before the kitchen closed at 11:00 (coaches sports bar. it's apparently ok to smoke there too, but it doesn't smell as bad as the rooms @ woodsprings, and the reuben was great) During dinner i called a few places, but the nearest available hotel was a ways away, and i figured it couldn't be thaaaaat bad since i was tired. I got back, laid on the bed and turned on the TV to see what i could watch for a few minutes to unwind. No service. Called downstairs. The same young man informed me that my room must not have service, but that the maintenance man could come up in the morning. The next morning when i checked out, the maintenance man is who checked me out. When i told him about the TV so he could fix it, he said i should have called for help last night because he was on the property all night. He said the manager, Rebecca Walpole, would call me sunday when she came back in. No call. I called her Monday, had to leave a message. I called Hotels.com, they tried to call her, and I was put on hold while they called the property. I was then told "upon contact, the site management was uninterested in offering an apology, a reply, or an other consideration". the property is a normal 1.5-2 star extended stay placem no frills, with poor bedding. about what you expect for 50 bucks. for 92.00 they are waaaay off the mark. and simply because Rebecca is unprofessional and uncaring, I would recommend any other place save this pone if you are staying in Lebanon TN.

I stayed on the second floor from June 28 to July 3, 2018. My room was virtually spotless, with everything in great working order. There are guests who stay at the hotel for weeks, probably months at a time, so the property has sort of an "apartment house" feel to it--which I think is a plus, in that things definitely quiet down after 9 or 10 pm. It seemed to me that the guests showed an increased regard for each other, as they know they will likely see each other multiple days. No, it is not a fancy place, but the staff were all very friendly and helpful! Many reviews have looked negatively on the limited hours of the office/front desk. I found, however, that these hours were adhered to faithfully, and they were listed on check-in paperwork and online. I didn't have any problem adding days to my stay--the office was open mornings, and the after-hours phone number worked great for me when I needed to rebook on Sunday. As I said, all employees I spoke to from the desk to housekeeping were terrific and friendly. I didn't catch everyone's name unfortunately, but people like Delia and Rebecca were quick with answers and very accommodating. I would definitely stay at the hotel again. I feel, too, that I got a remarkable value for the cost!

I was forced to stay here due to a scheduling error on my company's part. This is an extended stay hotel...you are going to get what you pay for. This is definitely for workers that are working in the area...so if that isn't you...don't even bother. You are not going to get the accommodations here that you get with other hotels. The office is only manned during certain hours.

Check in process - I had to wait 15 minutes to have some one to let me in. No lobby so if you are checking late night be ready to wait. Room - Big room with kitchen. It looks more like studio apartment with hardwood floor Bed - comfortable Pillow - horrible Internet - horrible, it keeps failing to connect to the server. AC/Heat - works great. It’s attached to below the window. Very loud Cable TV- works great The hotel is located to near interstate 40 so expect traffic noise.

We needed a place to stay for a weekend basketball tournament and chose this hotel because of price and being pet friendly (for an additional $50). The room was clean and the beds were actually pretty comfortable. I did wake up one night with a bug crawling on me. The room also smelled like smoke so we had to wash all of our clothes when we got home. Check-in was easy/staff friendly. I would suggest routine sprays for bugs, a hook in the bathroom to hang stuff and make the building non-smoking. Make sure your room is not facing the interstate because of noise.

Apparently the website continued to book rooms that were not actually available, but the front desk clerk went out of their way to be sure a room was open for us. For that I am grateful. But we probably won’t be staying here again. The room was basic and that’s fine but the hotel smells of cigarette smoke from the front door. Toilet in the room was just nasty. Pillows were flat and ineffectual. The bed was fairly comfortable though, so it served its purpose of a quick nap before dropping our daughter at the airport.

I traveled to Tennessee to photograph the total solar eclipse in August of 2017. I chose to stay at the WoodSpring Suites in Lebanon, Tn for a couple of reasons. The first was that they didn’t jack up the price because of the eclipse and the second was the location. It’s about 15 minutes outside of Nashville and the MASSIVE crowds. This hotel is an extended stay place...no daily maid service, no restaurant etc. The room was clean, the AC REALLY worked (thank goodness!), there is a medium size refrigerator, small stove and microwave. The staff was VERY nice. I would definitely stay there again! By the way, I stayed right on the grounds of the hotel to take my eclipse pictures which turned out great!

I was not prepared for how basic this hotel was. It looks new-ish from the outside, but inside it is not welcoming. There is no lobby/common area, just a small business office and vending machines. The room was clean but a little cool. No matter how I set the climate control, the air came out cool. There were towels but no soap in the bathroom. No utensils or dishes of any kind in the kitchenette. There was a nightstand but no lamp. The clock was flashing the wrong time. Because it was late and I was cold, I chose not to request any help from the front desk. The bed was very comfortable, and although the blanket was not heavy it kept me warm enough. I did not even try the TV or Wi-Fi, but headed out first thing in the morning. I had to drive to the next exit to get breakfast since the only options in the area were McDonald's, Wendy's and the biggest Sonic I've ever seen.

We stayed here over the weekend. This is a very basic hotel, no frills. With that being said, it was clean, quiet and safe. It was perfect for our needs. The manager was super attentive and friendly. We plan on returning to to Tennessee in the future, and this will be our go to. Very pleased.

Been here over a month and I have no complaints. It is clean, quiet and well maintained. The staff is courteous and attentive. I would strongly recommend anyone needing an extended place to stay. #201

205 S Eastgate Ct Lebanon TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

WoodSpring Suites Lebanon places you within a 10-minute drive of Lebanon Premium Outlets and Old Hickory Lake. The 121 rooms at this hotel include kitchens, sitting areas, and refrigerators.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with digital channels. Other standard amenities include a kitchen, a sitting area, and a refrigerator. Limited housekeeping is available.


Property features

WoodSpring Suites Lebanon features free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has a vending machine.

Room options

Standard Studio, 1 Double Bed, Smoking, Kitchen

Full 1 | Sleeps 2

Standard Studio, 1 Double Bed with Sofabed, Kitchen

Full 1 | Sleeps 4

Standard Studio, 2 Double Beds, Smoking, Kitchen

Full 2 | Sleeps 4

Standard Studio, 1 Double Bed with Sofabed, Accessible, Kitchen (Roll in shower)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

25.0% of guests recommend this hotel

Total of 89 reviews

WoodSpring Suites Lebanon

205 S Eastgate Ct, Lebanon, TN 37090
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.