old. grimey. bugs.
If you're used to the Hilton, this isn't it. We booked two rooms last minute on our way back from spring break. It was one of few places available and we didn't expect it to be great but only planned to sleep 5-6 hours. Regardless, it was pretty gross. It's obvious this location is mostly a pit stop for cross country travelers, so the place seems to get abused by their guests. The staff clearly cleaned the room but not sure how they can get the smell of smoke out of the rooms.
Older motel set-up. Nice bed and shower. Good price for a quick stay. Good breakfast.
I liked that the property was right off the highway. However, i didn't appreciate having to move rooms because my initial room smelled of smoke. They were painting certain doors and my reserved room was one of them. The door was left ajar to dry. Therefore smoke from the smoking clients drifted into room. I have small children and a husband with horrible allergies and couldn't stay in that room.
Worst place i have ever stayed in my life
The only thing good about this place was that there is a good choice of restaraunts nearby. Everything else was disgusting. Metal bed frame that sounds like a drum every time I turned over. The worst part of this hotel is that they had vagrants living there, even next door to my room. People hanging out til late in the morning in the hallways. Abandoned cars in the parking lot. There were dogs barking in the room next to me all day, and nothing was done. A real dump.
So far
Nice facility and friendly staff
Acceptable and comfortable. Quiet. Just passing through so fine for us. BUT—B’fast very disappointing. Only one biscuit available and eggs (???). Not sure. No attendant. Yogurt/juices were OK. Coffee was just not good. No meat of any kind. I know I shouldn’t expect gourmet b’fast but could do so much better with just a little effort.
Dirty bathroom. Mildew in the shower tub. xxxxxxxxxxxx
Location and price are great. Very friendly staff. Breakfast was nice
Need signs for elevator, unless I missed it .we got here after dark. enjoyed our brief stay..driving to Virginia thanks
My family and I were only staying one night in Nashville TN and decided since I wanted to visit and outlet for us to best stay close. At check it was a long wait. Once entering the room we put our bags in the room and left to the outlets is wasn't until we got back and realized how bad the room was
Close to everything. The rooms weren't that clean. I got bitten up by bed bugs. They moved me to another room on the far side of the building an I still was bitten. The staff was pleasant and understanding.
Located within a leisurely stroll of Lebanon Premium Outlets, Days Inn by Wyndham Lebanon is within a few miles (5 km) of Farm Bureau Exposition Center. This 98-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Days Inn by Wyndham Lebanon enjoy an indoor pool, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
old. grimey. bugs.
Dear Gordon,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely,Hotel Manager
If you're used to the Hilton, this isn't it. We booked two rooms last minute on our way back from spring break. It was one of few places available and we didn't expect it to be great but only planned to sleep 5-6 hours. Regardless, it was pretty gross. It's obvious this location is mostly a pit stop for cross country travelers, so the place seems to get abused by their guests. The staff clearly cleaned the room but not sure how they can get the smell of smoke out of the rooms.
Dear Paul,Thanks for the visit. Please accept our apologies for your dissatisfaction with our service and hospitality. The problem areas detected during your stay will be improved to the best of our abilities. We hope that you will give us another chance to serve you again.Sincerely,Hotel Manager
Older motel set-up. Nice bed and shower. Good price for a quick stay. Good breakfast.
Dear Toni,Thank you for your review! We are so pleased to hear that you enjoyed your stay with us. We strive to provide comfortable beds and showers, as well as a good price for our guests. We are also glad that you enjoyed our breakfast selection. Guest satisfaction really makes us proud and boosts the morale of our staff. Thank you for choosing to stay with us and we look forward to having you again soon!Sincerely,Hotel Manager
I liked that the property was right off the highway. However, i didn't appreciate having to move rooms because my initial room smelled of smoke. They were painting certain doors and my reserved room was one of them. The door was left ajar to dry. Therefore smoke from the smoking clients drifted into room. I have small children and a husband with horrible allergies and couldn't stay in that room.
Dear Lutzen,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel location. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would work on it and that improvement can be seen during your next staySincerely,Hotel Manager.
Dear Gloria,Thanks for your feedback and 2-star rating. We work hard to provide the highest level of service for all of our guests and are saddened that your experience was so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again soon!Sincerely, Hotel Manager
Worst place i have ever stayed in my life
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
The only thing good about this place was that there is a good choice of restaraunts nearby. Everything else was disgusting. Metal bed frame that sounds like a drum every time I turned over. The worst part of this hotel is that they had vagrants living there, even next door to my room. People hanging out til late in the morning in the hallways. Abandoned cars in the parking lot. There were dogs barking in the room next to me all day, and nothing was done. A real dump.
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Dear Joseph,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!Best Regards, Hotel Manager
So far
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
Dear Guest,Thank you for your rating. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve. We value your feedback and hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager