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Recent guest reviews

Staff is amazing. Well planned events. Beautiful place!

Went on a vacation with my kids and parents. Perfect place for the whole family to enjoy! Great location, amazing ocean views!

direct access to the beach and its facilities, very kind staff

The resort is beautiful, great location. There are some wonderful employees. My favorite were the people at the restaurant. However one day my room did not get cleaned. For the kind of money you are spending that is a disgrace. The elevators were broken 3 of the 5 days I was there. Since I have two bad knees this was disastrous for me. Then the sea turtles, I paid for a beach front room and because of the turtles you must keep your curtains closed at night, really, I paid all that money for that. One night after coming back from dinner at9 pm , I was not in the room for 60 seconds and I got a call from some snippy employee telling me to close my curtains. I said I had just arrived in the room and had not had a chance to do so yet and perhaps they should be that quick to fix the elevator. When I checked in the front desk person never explained that there is an eye in the elevator that you have to swipe your card in front of or the elevator won’t go. So after traveling all day and carrying 2 heavy suitcases, I find myself stuck on the elevator at .11pm at night until a guest came along and assisted me. Other than the hotel staff the pool table is broken and the cover ripped. The location and natural beauty of Florida make you forget the inconvenience of the hotel. The restaurant people were awesome. Stilts restaurant. The promotion department discriminated against me because I’m getting divorced. They would not allow me to go to the meeting and get rewards.

We stayed just one night and left early for the ferry to Key West. Huge room , two bath rooms which is nice because she likes to take too much time. Very pricy.

Right on the beach. Large rooms. Very quiet. Friendly staff. Would definitely stay again.

we had a great time , the service was good and the staff very helpful thank you for every thing

The hotel is right on the beach. One morning when walking on the beach we saw dolphins. There are also plenty of restaurants and shopping within walking distance. Pool areas were very nice. They also have activities thruout the day for children and adults. The rooms are incredible! It was like staying in an upscale 2 bedroom apt equipped with everything including washing machine & dryer. We were able to stock the refrigerator and cook some meals when we did not feel like going out. This was the most relaxing vacation I have had in a long time. The staff was very helpful. They were very attentive to your needs whether you needed something for your rooms or if needing refreshments and snacks while poolside. I went on this trip with some friends and left knowing that I will most definitely be back with my family.

S Collier Blvd Marco Island FL

Hotel highlights

  • Steps from Marco Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Marriott's Crystal Shores places you next to Marco Beach and within a few miles (5 km) of other popular attractions like Tigertail Beach. This 219-room, 3.5-star condo resort welcomes guests with 3 outdoor pools, 2 restaurants, and a 24-hour fitness center.


Dining

Enjoy the ocean views at Stilts Bar & Grill, one of 2 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Each condo is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Other standard amenities include a sofa bed, a coffee maker, and free local calls.


Property features

At Marriott's Crystal Shores, guests enjoy 3 outdoor pools, a children's pool, and a 24-hour fitness center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly condominium resort include 3 spa tubs, free WiFi in public areas, and an arcade/game room.

Room options

Villa, 2 Bedrooms, Non Smoking, Balcony (island)

2 Double Beds | Sleeps 8

Villa, 3 Bedrooms, Non Smoking, Balcony (island)

3 Double Beds | Sleeps 10

Villa, 2 Bedrooms, Balcony, View

2 Double Beds | Sleeps 8

Villa, 3 Bedrooms, Balcony, Poolside

3 Double Beds | Sleeps 10

Guest reviews for Marriott's Crystal Shores

Everyone (8) Couples (1) Family (2) Friends (1)
5
Everyone

By on Jul 26, 2020

4
Everyone

By on Jan 5, 2020

2
Everyone

By on Oct 14, 2019

5
Family with small children

Staff is amazing. Well planned events. Beautiful place!

By on Aug 16, 2019

5
Everyone

By on Mar 18, 2019

5
Everyone

Went on a vacation with my kids and parents. Perfect place for the whole family to enjoy! Great location, amazing ocean views!

By , from Miami. Florida on Oct 22, 2018

5
Everyone

By on Sep 29, 2018

5

international hotel on the beach

Everyone

direct access to the beach and its facilities, very kind staff

By on Jul 23, 2018

4

nice with some major inconvenience.

Everyone

The resort is beautiful, great location. There are some wonderful employees. My favorite were the people at the restaurant. However one day my room did not get cleaned. For the kind of money you are spending that is a disgrace. The elevators were broken 3 of the 5 days I was there. Since I have two bad knees this was disastrous for me. Then the sea turtles, I paid for a beach front room and because of the turtles you must keep your curtains closed at night, really, I paid all that money for that. One night after coming back from dinner at9 pm , I was not in the room for 60 seconds and I got a call from some snippy employee telling me to close my curtains. I said I had just arrived in the room and had not had a chance to do so yet and perhaps they should be that quick to fix the elevator. When I checked in the front desk person never explained that there is an eye in the elevator that you have to swipe your card in front of or the elevator won’t go. So after traveling all day and carrying 2 heavy suitcases, I find myself stuck on the elevator at .11pm at night until a guest came along and assisted me. Other than the hotel staff the pool table is broken and the cover ripped. The location and natural beauty of Florida make you forget the inconvenience of the hotel. The restaurant people were awesome. Stilts restaurant. The promotion department discriminated against me because I’m getting divorced. They would not allow me to go to the meeting and get rewards.

By , from new jersey on Jul 22, 2018

5

girl friend and i how romantic

Couples

We stayed just one night and left early for the ferry to Key West. Huge room , two bath rooms which is nice because she likes to take too much time. Very pricy.

By on Mar 17, 2014

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