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Hotel San Paolo

4.0 out of 5.0

Recent guest reviews

Hotel ís very nice. All is very good, full 3 stars except there is no hot water. When we (bus with 50 people) arrived, there was hot water for half an hour and no more until morning, not even varm so I could not get a shower and had to wash myself in parts over the sink with cold water. We called the reception 3 times and the receptionist told us to open hot water and wait, then that he is busy and third time he hanged the phone on us. I waited of couse but they obviously did ndnt wanted to turn the heater on. Realy bad service and behaviour towards the guests. It is a real shame because hotel is very nice and all the facilities are good, brekfast is also good but because of bad servíce and NO HOT water this hotel is almost useless. Maybe it is better if you come by car alone and there are no many guests, but if you come with the bus/large group then you forget shower or hurry under it as soon as you enter the room.

The room was nice as was the bathroom/shower. That was about all that was good about it. The breakfast was decent, however the location of the hotel was terrible. It is in a bizarre suburb and I may have booked it by accident myself so that could very well be my fault. The front desk staff were pleasant however, the front desk manager happened to see us outside and gave us the dirtiest glaring look. We got that quite a bit travelling in Italy as we are people of colour but it was dismaying to come from a front desk manager. Further to this, once he realized that we were actually staying at the hotel, his tune changed and all of a sudden a beaming smile came our way. I find that intolerable. If you want to be racist, keep it to yourself, furthermore, perhaps working in the service industry for tourists is not the work for you. Maybe behind a desk where you don't have to deal with foreigners may be better. Very disappointing...

We were bumped here from a related hotel near to the airport - this one is right the other side of the city and across the road from the zoo. Well; the street seemed to be a zoo after dark, with a number of ladies standing about and offering 'entertainment'. The hotel struggled to justify two stars, let alone four. The "restaurant" looked like a 1970s cheap conference room, with just one table laid for diners. The hotel didn't bother to print menus - no wonder as the choice was just spaghetti or chicken with salad. Do yourself a favour and pick somewhere else - anywhere else.

I just spent one night at the hotel. It´s clean, the rooms are nice too. Had TV, a good wi-fi. The bathroom is fine too. The reception is nice and i liked the breakfast. For me having a good bed and a clean room and bathroom it´s ok.

Ok rooms, with Tv, nice bathroom, but in the morning we had to fight about having breakfast which we paid but they didnt want to give it to us (?!). Really really bad staff. I could not believe. After hour and a half weve got bread and salame. Probably the worst hotel ive been into.

This hotel is located in a poorly maintained alleyway on the outskirts of town and not close to anything. There are many broken down buildings on the way to the hotel. On entry, the lobby is clean but outdated, as is the hotel in general. The room that I received was nothing like the rooms shown online. There was just about enough space for the double bed, desk and wardrobe. The bathroom was a little smaller than average. The staff at reception are OK but don't give a very warm welcome. The restaurant staff were nicer. The room was fully serviced to a good standard each day. The WiFi is also strong and free. In general, the hotel was OK but far from 4 star.

A Hotel that was 4stars many years ago. Not modern at all. Many of the room facilities described at the Hotel site in, didn't exist in my (single) room... Ironing Facilities, Bathrobe, Slippers, Tea/Coffee Maker. The air condition didn't work always. Only Italian channels on TV. On the other hand it was really very clean, people in the reception were very polite and helpful. Breakfast was as supposed in an Italian Hotel (I am travelling in Italy very often and breakfast is usually poor compared to other countries standards). The prices are also fair. Being in the outskirts of Naples, the Hotel is very convenient for the football stadium San Paolo and people who have to deal with the Mostra d' Oltremare for some fair or congress (as it was for me). There is a large Hotel parking for those who need it (I didn't). Very good Wi-Fi.

I found people friendly and helpful in Naples. NOT at the hotel. It was noisy, first because of a school group they did NOTHING to quiet, then the dog that regularly started barking at 5:45am! They did help us out with a birthday cake for one of us. They gave us a small cake for 6 that we were never served- everyone had the cake that was included with dinner and already cut when they brought out the small one. They charged €30 for a cake we never ate! And the dinner was not much. The kids who asked for seconds were never served. My dinner was cold the first evening and undercooked the second. And the service was unbearably slow, especially for the kids! Over 2 hours to serve dinner. And when we asked for a little bread in the morning to take with us, they refused. Guess we should have taken it from the buffet! Definitely NOT a place I want to go back!

Stayed 3 nights in March to attend a Fair. the hotel is close to the fair but not down town at all you need to take a bus to the city . clean hotel with average service. Recommended for budget traveler and business traveler who needs this area being close to the fair (around 10 minutes walk)

Room doesn't smell (until the next day at 6 a.m. when I woke up with a filthy smell of cooked dead animals or something else disgusting like that -- and it went on and on. Each room has ashtray which is an invitation for smokers (BAD MOVE). It's very far (TOO FAR) from center of Naples. Cheaply build building -- can hear people next door cough. The bed is old and uncomfortable. Terrible sleep. Breakfast bread is only ultra white rolls. Pretty low quality. They said sauna costs 8 Euros. I was in the gym and they brought the key to sauna so I can use it for free. When I returned to the room I noticed my door was double locked. I never lock my door like that. It seemed that someone had entered my room. The next day I noticed, after leaving, that my camera lens was gone.

Via Terracina 159 Naples NA

Hotel highlights

  • Close to Mostra d'Oltremare
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Municipalità 10 within a mile (2 km) of Mostra d'Oltremare, Hotel San Paolo is within 2 miles (3 km) of other popular sights such as Stadio San Paolo. This 51-room, 4-star hotel has a full-service spa along with free in-room WiFi and free self parking. Villa Comunale and Flavian Amphitheater are also nearby.


Free buffet breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


The 51 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.

Property features

A full-service spa, a sauna, and a rooftop terrace are featured at Hotel San Paolo. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 30 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.

Room options

Single Room

TwinXL 1 | Sleeps 1

Standard Triple Room

King 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 305 reviews