Hotel La Pace3.0 out of 5.0
Recent guest reviews
I booked this hotel almost 2 months in advance of going to Naples and used a debit card online. A few days before due to arrive at the hotel I got an email threatening to cancel my reservation unless I provided another credit card. Upon checking at my bank this hotel had charged me twice already and was demanding a third payment! I wrote to the booking agency and was assured the hotel director would refund me the second payment on arrival and they didn't need a third payment from my card. On arrival at the hotel there was a very arrogant receptionist lady who told me the hotel director is off and I should speak to him the next day as he was the only one who could refund me. Sure enough I show up the next day and the hotel director is conveniently still not around and was told to try again the next day. It took me 3 days, multiple wrong information from the reception, and causing a scene in the lobby to get my money back (never did see the hotel director). The staff were unhelpful, unprofessional, and clearly did not care about the guests at all. If this was a nice hotel I might have been able to overlook this, but it was very run down - our toilet flusher was literally held together by duct tape, holes in the walls, and a mattress that sagged so bad it was difficult to sleep, especially with the constant dripping noise all night that sounded like the room next to us was about to flood. Wifi only worked some of the time, and breakfast was stale toast and tea/coffee. I would not call this a 3 star hotel by a long shot. I have stayed at hostels better than this. And if you are brave enough to come here still, be wary of using your card!!
The location of the hotel was just perfect being near the central train station, the hotel amenities were and breakfast was just as basic. but overall it was clean and staff has some basic English communication skills.
This is not a hotel as I would class a hotel as it has no outside area or balcony and has no bar or restaurant. In my opinion it is a hostel. However I found it to be clean and although the staff had limited English they were friendly enough. The area is very rundown and at night is oppressive I certainly would not have liked to have been a lone traveller. The hostel as I'll call it was noisy and on our second day of our four day stay a school booked in and the noise was deafening. The WiFi only worked in the foyer apart from when the school was in then it was apparently switched on in rooms. Breakfast was a sweet pastry with tea or coffee no choice. There is a coffee machine in foyer but no facilities in room. Our holiday provider gave us this as a 4 star which it certainly is not but for a budget one night stay it's fit for purpose.
We stayed last year ,hotel was average very basic the breakfast was very basic coffee tea juice bread for toast for a couple of days ,then told none available ,was some fruit apples and some pastries ,staff in dining area not that friendly the room was ok had some wardrobes to hang up clothes shower and bathroom area was quite good with fresh towels daily and air conditioning in room the area outside hotel was very busy noisy and quite dirty ,traffic was crazy alright if you like taking life in hands good for train station and ferry ,s ,had some good pizza restaurant near by and plenty shops ect
This hotel is cheap for sure, location is good... Most of the staff are friendly but also completely denying all the problems. We stayed there for a week, in double room. First of all, the room. It looked nothing like any of the pictures. Our view was the ground floor roof and opposite windows. Floor was partially loose, cigarrette burns on bedside tables and on the bed cover. All sheets had holes in them, floor felt sticky. Bathroom had awful sewer smell, shower threw most of the water up to the ceiling and on to the floor outside the shower cubicle. Plumbing was very noisy, you actually woke up first nights when someone upstairs flushed the toilet. Wifi DOES NOT exist! Only in the lobby you get faint signal. front desk claims it's every where in the hotel, that's a huge lie! You can't get wifi signal even in the breakfast room next to the lobby. One weird incident, they expect you to leave your room key at the front desk when you go out, one day our key went missing from the front desk and apparently some kind of handy man who works there had taken it... This we found out the following day after front desk claimed up for not leaving the key, they had to check the surveillance tapes to see we actually left the key to the receptionist. We usually stay at hostels or b&b places, this hotel was way below any of those.
***Please read this entire review before you consider staying at Hotel La Pace*** Let me start by saying I'm from Canada and have stayed in some far from luxurious locations previously with no issues. We purposely booked hotels for about 50 euros per night because we are only there to sleep and shower. I have never wrote a review before, as i am not picky or one to complain. This is just a warning to future travelers…. This is the absolute worst hotel/bed & breakfast I have ever been in. We arrived late from the train to be greeted with an employee at the front desk who did not even want to talk to us, as we are only English speaking. He gave us a key that did not work and he angrily replaced it with the correct key when we came down, speaking what i can only assume was derogatory Italian by his tone and hand gestures. The lobby looked clean but as soon as you entered the elevator you could see it was a complete dump. We got off the elevator to find there were no functioning lights in the hallway and had to travel down narrow winding corridors in the dark, luckily we had a flashlight on our phone. The hallways smelled heavily of cigarettes and garbage. We got in the room and I had to use the washroom. After sitting on the toilet, I went to get up and the toilet fell over. It was not fastened down whatsoever. I sat it back up, pushed the plumbing in place, as it was when we arrived. I then flushed the toilet and water shot all over the bathroom. I spoke with the employee at the desk and he came up and reviewed it, saying it was ok he would have it fixed tomorrow. We could not flush the toilet for the duration of the stay. We had a busy day in Naples the following day so I needed a shower. I went to get in the shower and the plastic shower head holder was completely broken, pointing towards the wall. I decided to work with what I had. After about a minute of being in the shower the hot water stopped. Only freezing cold water. At this point I was ready to lose my mind. I threw pants on and told the employee to rectify the issue. He came up and had no clue as to what to do. He stated it would be fixed tomorrow as well. WE HAD NO HOT WATER THE ENTIRE STAY!! Neither the toilet nor the shower was fixed for the duration. There was a couple during the night screaming and throwing things in the room down the hall, point is there is 0 sound barrier between walls, and windows. We were definitely concerned about what was going to happen. We tried our best to ignore it at this point it was 2:30am. There was a constant hum like a cargo ship every 2 minutes, we eventually realized it was NOT a ship… it was coming from somewhere in the hotel and did not stop for the duration of our stay. The WIFI only worked downstairs so I was sending a quick email in the front lobby. The employee waved and spoke in Italian, telling me to get out of the lobby and into the side room. I was not at all shocked at this point. We woke up in the morning to have the continental breakfast. Very small selection compared to the 3 other hotels we stayed on our journey in different parts of Italy. The milk for the cereal was definitely rotten. It smelled and was not edible whatsoever. The cereal was stale and there was no water for drinking. We had a very little selection so we decided to have two croissants each. The servers came over and started yelling in Italian at us, pointing at the croissants. Other visitors helped translate saying we were only allowed one each. As we finished we saw the staff eating the croissants themselves. We only stayed two nights at this hotel and were rarely there, this being the only reason we did not up and leave after the first night. This was our experience and will definitely be the last at La Pace. I hope that’s this reaches who it needs to and helps future travelers make an educated decision about staying here.
A short walk from central Rail Station in Naples,despite bad reviews I had seen I was pleasently surprised with my stay there. Despite being in a slightly rough area of town the staff were courteous and friendly. It is budget acc. and rooms were basic but good for value. I would return for sure
Good things about La Pace, Napoli: a. walking distance from Piazza Garibaldi & central metro station & Alibus stop hence, reaching from & to the airport was never a problem and one can find the hotel by simply asking around b. very value for money - for the 30 euros/night price, it was decent accomodation. Other reviews mentioned bedbugs but we didn't find any(not atleast room 209 in Feb 2017).... with bare bones facilities and a very basic breakfast of bread & coffee included Problems with La Pace, Napoli: a. Notorious area: we slept in early but by the looks of it even during day-time the area didn't look to be very safe or very touristy either. In that respect would reccomend other places such as Mergellina or Dante etc... in Naples to stay in Frontdesk staff was fairly friendly. Would recommend only for very short stays of 1-2 days max.
Come per le altre recensioni, l'hotel ē in una posizione super vantaggiosa ! Le camere sono spaziose, pulite e carine! Il personale e molto gentile e pronto ad aiutare i clienti, reception aperta tutta la notte . La camera molto fresca grazie L'aria condizionata .. colazione buona , sopratutto i cornetti freschi ... e la prima volta che sono venuta qui e mi sono trovata benissimo ci ritornerò sicuro
hotel vicinissimo alla stazione e metropolitana comodo molto pulito si vede che stanno finendo di ristrutturarlo prezzo conveniente la colazione e inclusa il personale molto gentile camera molto confortevole wii fi buonissimo e gratuito lo consiglio
- Walking distance to Cathedral of Naples
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in Naples City Centre within a short walk of Cathedral of Naples, Hotel La Pace is within a mile (2 km) of other popular sights such as Santa Chiara. This 41-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Located centrally in Naples, it's also close to National Archaeological Museum and Castel Nuovo.
Start your day off right with a free buffet breakfast served from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Hotel La Pace's 41 air-conditioned rooms provide free newspapers, safes, and desks. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.
A local mainstay since 1900, Hotel La Pace offers free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Reviews from Trip Advisor
16% of guests recommend this hotelTotal of 36 reviews