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Recent guest reviews

I made a reservation for 4 nights at Hotel La Pace in Naples two months in advance. Upon arrival at the hotel, I was given a room for handicapped with high toilet, and no bidet, no fridge, no mini bar, etc... Since it didn't correspond to the description of the room I had initially reserved with Orbitz I requested a normal room. I was told they had no other room although some other customers checked in after me. I had also seen empty rooms being cleaned on my way to my room after checking in. The man at the desk told me that he’d have to ask his ‘master’ [the word he used] for the change of rooms. Eventually, he said either I’d keep the room or leave. The ‘master’ showed up. He spoke Italian only; he was was loud and his demeanor felt disrespectful and intimidating and we felt unsafe. I asked if they’d cancel my reservation if I chose to leave and he confirmed it and assured me that he’d cancel my reservation. So I opted for the cancelation and left the hotel La Pace looking for another hotel. A week later I called Orbitz to make sure that my reservation was indeed canceled and the full refund has been processed. The hotel staff has been delaying speaking with Orbitz people. I am still waiting for the issue to be resolved. I hope I have not being scammed and that I'll get my money back.

This is an ok place to stay in Naples. If you need something cheap, go for it.

Via Cesare Rosaroli 11/15 Naples NA

Hotel highlights

  • Walking distance to Spaccanapoli and Naples Underground
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Hotel La Pace places you in Naples City Centre, within a leisurely stroll of popular sights such as Spaccanapoli and Naples Underground. This 41-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

Hotel La Pace's 41 rooms provide free newspapers, safes, and desks. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.


Property features

Hotel La Pace features free WiFi in public areas, a business center, and express check-in. Self parking is offered for EUR 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Triple Room

1 Double Bed and 1 Twin Bed | Sleeps 4

Double Room Single Use

1 Double Bed | Sleeps 1

Single Room

1 Double Bed | 1 Twin Bed | Sleeps 1

Double Room

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Hotel La Pace

Everyone (2) Couples (1)
1
Everyone

By on Oct 2, 2018

1

very disappointing

Everyone

I made a reservation for 4 nights at Hotel La Pace in Naples two months in advance. Upon arrival at the hotel, I was given a room for handicapped with high toilet, and no bidet, no fridge, no mini bar, etc... Since it didn't correspond to the description of the room I had initially reserved with Orbitz I requested a normal room. I was told they had no other room although some other customers checked in after me. I had also seen empty rooms being cleaned on my way to my room after checking in. The man at the desk told me that he’d have to ask his ‘master’ [the word he used] for the change of rooms. Eventually, he said either I’d keep the room or leave. The ‘master’ showed up. He spoke Italian only; he was was loud and his demeanor felt disrespectful and intimidating and we felt unsafe. I asked if they’d cancel my reservation if I chose to leave and he confirmed it and assured me that he’d cancel my reservation. So I opted for the cancelation and left the hotel La Pace looking for another hotel. A week later I called Orbitz to make sure that my reservation was indeed canceled and the full refund has been processed. The hotel staff has been delaying speaking with Orbitz people. I am still waiting for the issue to be resolved. I hope I have not being scammed and that I'll get my money back.

By , from PA on Jul 4, 2018

2

good for the price

Couples

This is an ok place to stay in Naples. If you need something cheap, go for it.

By on Oct 7, 2011

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