Comfort Zone Naples

Guesthouse in Naples, 6-minute walk to Port of Naples
VIP Access

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Photo gallery for Comfort Zone Naples

Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Exterior
Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Street view
Royal Room, Sauna | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Loggia Dei Pisani 25, Naples, NA, 80133
  • Place, Port of Naples
    ‪5 min walk‬
  • Place, Via Toledo
    ‪7 min walk‬
  • Place, Molo Beverello Port
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Comfort Room, Balcony

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • 249 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Royal Room, Sauna

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Room, Sauna and Hot Tub

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Double Room with Balcony - Dependence

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Kitchen and Whirlpool, City View - Dependance

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Naples

Located in Naples City Centre, Comfort Zone Naples is within a 10-minute walk of popular sights such as Port of Naples and Via Toledo. Each of the 9 rooms at this guesthouse includes a refrigerator, an espresso maker, and a flat-screen TV.

What's nearby

  • Piazza del Municipio - 3 min walk - 0.2 miles
  • Port of Naples - 5 min walk - 0.3 miles
  • Spaccanapoli - 7 min walk - 0.4 miles
  • Via Toledo - 7 min walk - 0.4 miles
  • Molo Beverello Port - 8 min walk - 0.5 miles

Getting around

  • Università Station - 1 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples Intl. Airport (NAP) - 70 min drive

Restaurants

  • ‪Vinecò Ristorante&Pizzeria - ‬2 min walk
  • ‪Signora Bettola - ‬4 min walk
  • ‪Il Pomodorino - ‬2 min walk
  • ‪KOI sushi restaurant - ‬4 min walk
  • ‪Gran Caffe Monzu - ‬1 min walk

About this property

Comfort Zone Naples

Guesthouse in Naples, 6-minute walk to Port of Naples
Comfort Zone Naples features free WiFi in public areas and express check-out. Airport transportation is made easy with an airport shuttle (available on request) for EUR 40 per room one-way. Front-desk staff can assist with securing valuables and tours/tickets.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, espresso makers, and safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.
Property Registration Number IT063049B4ACOXJ69L

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Frequently asked questions

Is a free cancellation option available at Comfort Zone Naples?

Comfort Zone Naples offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Comfort Zone Naples?

This guesthouse is situated in Naples City Centre within a 10-minute walk of Port of Naples, Via Toledo, and Spaccanapoli. You'll also find Molo Beverello Port and Piazza del Plebiscito less than a mile away.

Is there parking available at Comfort Zone Naples?

No, there isn't parking at this guesthouse.

Does Comfort Zone Naples feature a casino at the property?

No, Comfort Zone Naples doesn't have a casino.

Is there an indoor pool at Comfort Zone Naples?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Comfort Zone Naples?

There are many amenities for couples at this guesthouse, including Champagne service, fireplaces in some accommodations, as well as proposal/romance packages.

Are there hot tubs at Comfort Zone Naples?

Yes, some accommodations at this guesthouse feature private indoor spa tubs.

Does Comfort Zone Naples have a restaurant that serves breakfast?

No, Comfort Zone Naples doesn't have a restaurant that serves breakfast.

Does Comfort Zone Naples allow pets to stay free of charge?

No, pets aren't allowed at Comfort Zone Naples though service animals are welcome.

Are there connecting rooms at Comfort Zone Naples?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from Comfort Zone Naples?

The closest major airport to Comfort Zone Naples is Naples Intl. Airport (NAP), which is 10.6 mi away (70 minutes by car).

Are there rooms with balconies that I can book at Comfort Zone Naples?

Yes, some accommodations at Comfort Zone Naples offer a balcony and may feature city views.

Comfort Zone Naples Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

BJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Vonetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022

10/10 Excellent

Tianjiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Pablo, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem!
Stayed 1 night in Oct 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing room! Gorgeous marble and mirror interiors with a lovely balcony. Hot tub and sauna were a great bonus, too!
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Napoli.

Nice room with high ceilings in an older apartment building. Very nice stay and nice attention from the staff. I requested a massage after a long flight and enjoyed one in-room before a nice dip in the jacuzzi. Recommend!
Stayed 1 night in Sep 2019

2/10 Terrible

Pierre

Disliked: Staff & service, room comfort

NOT RECOMENDED

Very disapointed. Booked for 5 nights. We had to seach for the check in office wich is located quite far from our room and not at the adress given, and after receiving a set of 3 keys (!) we had to take our luggage to the room .The breakfast is in a cafe and we had to cross a street with high traffic.The breakfast is very poor you get 1 warm beverage ,1 cold and one baked item ,when we asked for another coffee, we had to pay for it.The room itself was far from the promissed 25 sq meter. No phone,no closet,and the safe did not work.There is an empty tiny minibar and a kettle but no coffe or sugar.I cannot recomend that facility .
Stayed 5 nights in May 2019

4/10 Poor

Thiruchelvan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im not staying here again

The pwrsonnel was great, fast and attentive. The apartment is inside an office building and the check in, if after 6-7 pm, is a nightmare. You have to call and wait for somebody to bring a key. If it is cold or raining, you are screwed.
Stayed 2 nights in Oct 2018

6/10 Okay

Mario

Liked: Staff & service
Posizione ottima, troppi scalini nella camera, sono pericolosi
Stayed 1 night in May 2025

6/10 Okay

Taerik

Traveled with family
Disliked: Room comfort

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023

10/10 Excellent

Müge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022

6/10 Okay

lucilla

Traveled with family
Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Motep

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2021

10/10 Excellent

Edoardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!
Stayed 1 night in Nov 2021

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020