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Chiaja Hotel de Charme

3.0 out of 5.0

Recent guest reviews

This hotel is close to the main square and within walking distance of 2 metro stations. The staff are friendly, helpful and a total delight. If you arrive late there is a buzzer on the left and the staff open a small, thick heavy wooden door within the larger door. There is an elevator on the left and the hotel is on the first floor. The area is safe, good street illumination and given that Naples probably has the best food in Europe, no shortage of great places to eat nearby. The staff are very friendly, generous with their advice and professionally focused on providing a quality visitor experience. We are a gay Australian couple and felt no discrimination, only friendly professional service. Naples is a wonderful city and this hotel is in the centre.

Hi, I am an American girl married to an Italian boy who is almost as in love with me as he is with Naples. We stayed at Chiaja Hotel de Charme twice in the past for two consecutive years I think. We love this little treasure of a hotel so much that we recommend it to our friends when they visit Naples. This year we would like to return for the 3rd time. The location puts you right in the heart of historical Naples and is a stones throw from many of the must see places in town. Shopping at the Galleria is walking distance and believe me to truly appreciate Naples you must walk! The staff of the hotel are welcoming and hospitable wishing you good morning every day and good night when you turn in for a good nights sleep in their comfortable beds. The rooms are very clean. This is the most important thing to us personally. The breakfast hits the spot with a variety of pastries, fruits and cereals. A perfect Italian cappuccino (in the morning only my American friends) or espresso is a must! I couldn't speak more highly of this little home away from home for us. If you ever visit Naples please give them a try. You won't be disappointed!!!

“Location is wonderful, right in the Chiaia quarters of Napoli. Very comfortable hotel, staff very friendly and helpful! Enjoyed every minute, also my elderly parents.” Great value for money Right in the middle of a buzzling shopping street, 5 min of piazza del plebiscito

First of all, Naples is great!! Do not believe any negative propaganda other than that you would believe about your own home town. 5/5 as a destination, Naples, Rome, Florence. Each has unique and incredible things to see. 5/5 hotel staff, The heart of any great business. They are, to a man, or woman, hard-working, friendly, helpful, kind and accommodating. Best overall staff of any hotel at which I have ever stayed 5/5 hotel and hotel room, It was safe, clean, spacious, quiet, comfortable and has unique features and a unique history. 5/5 breakfast, Delicious and a great variety of Italian breakfast selections. Very filling. It seems I can’t find anything, but good food in Italy. 5/5 Security in Naples, Rome, Florence in all tourist areas, and then some. Many thanks to just the right amount of police and army presence to give everyone confidence to enjoy each city, at all hours. 5/5 Metro and train service, It is so easy to use. Safe and secure. We were at the metro station at 10:30 pm in Naples. Never had a worry.

Very easy to find Located in the historical center of Naples on Chiaia street ... a pedestrian street with shops and restaurants. Very safe area... 2 minutes walk from plebiscito square. Old building , hotel on the first floor. Staff very helpful and professional. We arrived early therefore our room was not ready , they offer to store our bags and put them in the room when ready , and asked us if we wanted to freshen up . The very nice front desk attendant walked us to a family bathroom , with amenities and fresh individual towels. Hallways are very narrow and colorful .. we were assigned a room on the inside of the building , the only window opened into a small courtyard which was very dark. Room was very small , we asked for 2 single beds and we got one queen. Bathroom was very nice and clean with a bathtub that worked as jacuzzi . Water pressure and temperature were great. Only problem .... the bad was not very comfortable. Mattress has seen better days lol. Breakfast was great , lots of choices and espresso drinks also included. Our overall experience was good .

Fabulous small hotel, very friendly and helpful staff, excellent location . We have stayed here on 3 occasions with different friends. We all have loved it! Very close to Cafe Gambrinus, great restaurants and shopping.

This was the second time for us in Naples and the second time in this hotel. We enjoyed our previous stay here, especially since the hotel is conveniently located on a pedestrian only street near the Plaza Plebiscita and close to transportation and shopping areas. The staff is warm and welcoming and the rooms are well-appointed and comfortable. Breakfasts are continental, with freshly baked rolls and pastries, cheeses, fruit and lots of coffee! Only drawback is no wi-if in the rooms - only in the lounge area - but the staff is presently trying to solve the problem.

We were joining a tour that was starting at this hotel so we booked for a couple of nights before the start. The staff were very helpful and the location was great. Bed was comfortable and coffees at breakfast were great!

The hotel lives up to it's name, charming! The staff were very friendly and helpful, the location perfect. We had the honour to stay in the room of the great-great-great-grandfather of the present owner and we thought the decoration was perfectly in keeping with the age of the house. It was a little noisy, as it was on the street side, but we soon got used to it and it didn't bother us. The breakfast was excellent but if you wanted the sfogliatelli, you had to be quick because when they were gone, they were gone!

The hotel is conveniently located. The rooms are charming. The staff is extremely helpful - very helpful in recovering airline lost luggage. Overall service was outstanding. Excellent breakfast. It will be our first choice on future trips to Naples.

Via Chiaia 216 1 Piano Naples NA

Hotel highlights

  • Walking distance to Royal Palace and San Francesco di Paola
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Chiaia, Chiaja Hotel de Charme is within a 5-minute walk of popular attractions such as Royal Palace and San Francesco di Paola. This 25-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. Teatro di San Carlo and Galleria Umberto are also a short walk from this Naples hotel.


Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Chiaja Hotel de Charme's 25 soundproofed rooms provide minibars, free newspapers, and safes. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries.

Property features

Guests staying at Chiaja Hotel de Charme enjoy free WiFi in public areas, free newspapers, and a fireplace in the lobby. For transportation, you can make use of an airport shuttle for a fee (available 24 hours), as well as an area shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. This hotel also has a hair salon.

Room options

Superior Double Room

Queen 1 | Twin 2 | Sleeps 2

Standard Double Room Single Use

Full 1 | Sleeps 1

Superior Double Room Single Use

Queen 1 | Sleeps 1

Triple Room

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1304 reviews