American Hotel4.0 out of 5.0
Recent guest reviews
Hotel is very clean and bed and pillows great! Breakfast is all about various sweets, nothing salty, except for one sort of ham and cheese, and salad. Receptionists are kind, but gave false information about traffic and connection to the city, so we walked for 3 km to hotel, because there wasn't any bus, or a metro past 22.00h and no taxi driving by. Nevertheless if it was suppose to be one, it didn't show up. And other day in the morning we waited 1hour for the only bus driving by there to show up. People hardly speak english so you can't rely on info from strangers. If you don't have your own transportation I would recommend staying in the city or close to some metro station to avoid walking through bad neighberhoods.
Booked this hotel at the last minute thinking we would be in Naples, instead we were nearer to Pozzuoli,which was a great find.The hotel staff offer an excellent service and nothing is too much for them.The rooms were cleaned everyday and bedding,towels and toilet rolls also restocked.The rooms are outdated but consist of everything you need and expect,apart from a kettle.The only let down for this hotel is the irregular bus service and expensive taxis, because the hotel is situated outside the urban zone the taxis from Naples cost double to what is on the meter.The hotel itself does a good continental buffet breakfast and the rooms are spotless. Those that have booked half board seem to enjoy their evening meal as the restaurant is always busy.I would consider half board to save the travel issues of an evening, although the nearest restaurant Zi Giorgios 0.4 km(5 minute walk up a slight hill) is fantastic it offers pizzas,steak and fish dishes.There is a coffee shop opposite the hotel which offers a range of snacks and drinks and a friendly service,but there is nothing else nearby. The local people are very helpful and Pascual from the local garage made sure we had shade and water as we waited for the irregular bus service in 36 degree heat!!!!He is also more than to happy offer any recommendations of places to eat or visit,a real character. Anyone visiting or staying here without a car I would totally recommend buying an integrated travel card which costs €16.00 and lasts 7days, you can use this on trains,metro and buses throughout the region.However, there are no timetables and if you do see one then don't take it literally...These cards can be bought at a variety of different Tabbachis, try the ones near the train/metro stations.
5 Stars to Giustina and Marco! Thanks for Your support and readiness to help, for friendliness and helpful attitude. Sincerely, Larisa from London.) Excellent hotel but not so good location if you are without a car.
A bit out of the center, this hotel caters to bus groups and bussiness travellers. They are renovating the rooms bit by bit. The renovated rooms have tiled floors, have a brand new feel and are great value. The non renovated rooms are a bit stale with old carpets but large comfortable bathrooms. I would go for the renovated rooms. A bit out of the way, only an option for people with their own transportation. There is carparking in a secured garage under the hotel. Rather a necessity in Naples.
Having been to Naples only once before and experiencing the driving and parking skills of the locals I decided to get in a bit earlier for my meeting in the morning . I booked from about 2 mins away through Booking . com , who I have to say are very good . I duly booked and drove down to the hotel. On arrival I was met in reception by Angelo and Justine who made me feel like I'd been here before ,( I never have ) Justine booked me in knew my name before I handed over my passport. The consumate proffesional young lady unlike many in other establishments, While the booking in is taking place Angelo starts up a conversation about past experiences and it turns out both had worked in the UK before and had good things to say about the UK .I was shown the way to the free car park, told breakfast was free too, then we discussed dinner and i was directed to their own restaurant. I dined in there and I have to say the service and food was as good as you get in any top restaurant and at a very reasonable price too. My room on the 4th floor was / is comfortable clean and warm , (its winter outside ) The shower is great again clean and tidy with lashings of hot water and plenty of towels etc . In summary this hotel does exactly what the advert says , gives you comfortable clean good accomodation at a very reasonable price . Bravo Angelo , Justine and all your fellow staff who have made my stay a happy one ..
We booked through Inspired Luxury Escapes, imagining we would have a rather nice hotel. Our room was shabby, tired, the lampshades askew, neither the air con or safe worked, a tiny bathroom with tiny shower. At breakfast we queued for 15 minutes to get a cup of coffee as only 1 coffee machine was working, and the hotel full of coach parties. On arrival at reception we saw, prominently displayed, a notice telling guests not to dry underwear on the lampshades! The location was awful, way out of Naples, a desolate road with empty car parks, derelict buildings and car sales. Do not use this travel company and avoid this hotel.
on arrival saw notice on wall 'Do not dry underwear on the lampshades' . This summed up our stay! We were given a very shabby room, air conditioning didn't work, nor the safe. Just one chair. Tiny shower. Crowded breakfast room, only 1 coffee machine working, queued for 12 minutes for a cup of coffee!
I was sent to the med in the service. When arriving I was told to go to this hotel because the lodging on base was being disrupted due to a move. I had a large room with refrigerator and standard bed. I could go out the back door onto a roof and could see the back of afsouth. I had never seen a bodet at the time. There was good food if you walked down the alley to some small home type eating. The pub was busy all the time. My complaint was the odor. I smelled it in the mornings the worst. I thought it was the room but found out it was a dormant volcano not 2 miles away. Just a sulfur smell. I can't complain but I was gone on some short deployments from naples. I put that I was there in october 2015 which isn't right. It was way before that.
The room was clean, bed was fine bathroom was okay but there wasn't enough water at the hotel(it was full) , breakfast was just some pastries plus ham and cheese the first day there were croissants which were amazing all in all wouldn't choose it if I went alone but we were in a group so it was fine
Stayed in this hotel for one night and would not return in the future. The room and communal areas seemed dirty and furniture was worn and dated. Internet connection was poor. As a business traveller I expect better. The location of this hotel poor with nothing in the vicinity for eating. On this occasion my colleagues and I used the hotel restaurant to eat due to lack of nearby restaurants. The result was poor quality food from a poor quality menu. Breakfast wasn't much better!
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 390 reviews