I found the staff at both check in and out very nice and had great customer service as well as some of the waitstaff in the restaurant. My son and I were there for breakfast and dinner. The rooms were very clean and comfortable. Some hotels nowadays are almost too overdone and fancy that it makes you uncomfortable. Thank you again. I definitely hope to be back with my son. Yvette Calder
The staff was great, rooms clean but it was falling apart. The elevator did not work. The cash machine was out of order. My door would not close from the hall. The access door to the stairs had a broken door handle. but the view and beach was awesome.
We recently stayed at the Quality Resort Bayside as part of our tour of Vancouver Island. From the minute we arrived, the staff was exceedingly polite, helpful, and friendly. The room was terrific with a comfortable bed, a lovely view of the bay, and an all-around great feel. The grounds were beautiful and well-maintained. The only negative of the whole experience was the shower. If someone in a nearby room showered at the same time, the water would either be intolerably hot or freezing. I'd definitely stay here again in the future.
The carpet could have used a really good vacuum as it was pretty dirty. Other than that it was pretty good. Yhe staff were pretty friendly though!
We found the rooms very clean, the beds are comfortable, new duvets and mattresses. The front desk service was ok, depending on the staff working. Overall, it was a very nice room, awesome view and great swimming pool and Jacuzzy tub that had no chlorine added to it. The breakfast that is included with the room is good, more than I expected. The restaurant view is very nice, service was very slow at times.
beautifully located with superb water view, would happily return
the check in staff was EXCELLENT! Especially the gentleman.
We stayed here for two nights. The staff were amazing! The hotel was clean and comfortable. Wonderful view from our balcony. Very comfy bed. Will be back for sure!
Bayside Resort, Ascend Hotel Collection places you next to Paradise Fun Park and within a 10-minute walk of Parksville Beach. This 3-star hotel has 59 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. Located centrally in Parksville, it's connected to the convention center and also close to Vancouver Island University Parksville Campus and Parksville Community Park.
Enjoy a leisurely bite to eat at Bayside Bistro and Lounge, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
All 59 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find 45-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also standard. Housekeeping is available on request.
At Bayside Resort, Ascend Hotel Collection, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a computer station.
I found the staff at both check in and out very nice and had great customer service as well as some of the waitstaff in the restaurant. My son and I were there for breakfast and dinner. The rooms were very clean and comfortable. Some hotels nowadays are almost too overdone and fancy that it makes you uncomfortable. Thank you again. I definitely hope to be back with my son. Yvette Calder
The staff was great, rooms clean but it was falling apart. The elevator did not work. The cash machine was out of order. My door would not close from the hall. The access door to the stairs had a broken door handle. but the view and beach was awesome.
We recently stayed at the Quality Resort Bayside as part of our tour of Vancouver Island. From the minute we arrived, the staff was exceedingly polite, helpful, and friendly. The room was terrific with a comfortable bed, a lovely view of the bay, and an all-around great feel. The grounds were beautiful and well-maintained. The only negative of the whole experience was the shower. If someone in a nearby room showered at the same time, the water would either be intolerably hot or freezing. I'd definitely stay here again in the future.
The carpet could have used a really good vacuum as it was pretty dirty. Other than that it was pretty good. Yhe staff were pretty friendly though!
We found the rooms very clean, the beds are comfortable, new duvets and mattresses. The front desk service was ok, depending on the staff working. Overall, it was a very nice room, awesome view and great swimming pool and Jacuzzy tub that had no chlorine added to it. The breakfast that is included with the room is good, more than I expected. The restaurant view is very nice, service was very slow at times.
beautifully located with superb water view, would happily return
the check in staff was EXCELLENT! Especially the gentleman.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
We stayed here for two nights. The staff were amazing! The hotel was clean and comfortable. Wonderful view from our balcony. Very comfy bed. Will be back for sure!
Thank you very much for staying with us. I will pass on your feedback to our staff and we are looking forward to seeing you again soon.
Thank you for staying with us and for your feedback. I will pass on your comments to our staff. We look forward to seeing you again soon!