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Best Western Nairobi Upper Hill

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Best Western Nairobi Upper Hill

Lobby
Terrace/patio
Family Garden View Suite | In-room safe, desk, free cribs/infant beds, free WiFi
Daily buffet breakfast for a fee
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
2nd Ngong Avenue, Nairobi
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Central Park
    ‪12 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Cozy Room)

Standard Room, 1 Twin Bed (Cozy Room) | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Twin Bed (Cozy Room)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Terrace & Garden View Suite

Terrace/patio

Premium Terrace & Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Garden View Suite

One Bedroom Garden View Suite | In-room safe, desk, free cribs/infant beds, free WiFi

One Bedroom Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Garden View Suite

Family Garden View Suite | In-room safe, desk, free cribs/infant beds, free WiFi

Family Garden View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cozy Room

In-room safe, desk, free cribs/infant beds, free WiFi

Cozy Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard King Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Nairobi

Located in Kilimani, Best Western Nairobi Upper Hill is a leisurely stroll from sights such as Uhuru Park and Nairobi Hospital. This 84-room, 3.5-star hotel welcomes guests with 4 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Uhuru Park - 8 min walk - 0.5 miles
  • Central Park - 12 min walk - 0.6 miles
  • University of Nairobi - 20 min walk - 1.1 miles
  • Kenyatta International Convention Centre - 2 min drive - 1.2 miles
  • City Square - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Java KMA - ‬11 min walk
  • ‪Newlife Vegetarian Dishes - ‬7 min walk

About this property

Best Western Nairobi Upper Hill

At Best Western Nairobi Upper Hill, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 25 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, express check-out, and a terrace.
Guests can expect free WiFi and 55-inch TVs with satellite channels. Coffee makers, ceiling fans, and safes are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property
Best Western Plus Meridian Hotel
Nairobi Central
  • Pool
  • Spa
  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
$63 nightly
The price is $75
Jun 19 - Jun 20
Total with taxes and fees
Best Western Plus Meridian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 624 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

What is there to do within easy reach of Best Western Nairobi Upper Hill?

This hotel is situated in Kilimani within a short 11-minute walk of Uhuru Park and also 19 minutes on foot from Central Park. You'll also find City Square and Yaya Centre within a short drive.

How much does it cost to stay at Best Western Nairobi Upper Hill?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Best Western Nairobi Upper Hill on Jun 6, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Nairobi Upper Hill?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Nairobi Upper Hill include a casino at the property?

No, Best Western Nairobi Upper Hill doesn't have a casino.

Is there an indoor pool at Best Western Nairobi Upper Hill?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Nairobi Upper Hill?

Couples staying at this hotel will appreciate amenities like 4 restaurants plus some guestrooms include a garden view and turndown service.

Are there hot tubs at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a spa tub.

Does Best Western Nairobi Upper Hill have a restaurant with a breakfast menu?

Yes, Best Western Nairobi Upper Hill has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Best Western Nairobi Upper Hill allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Nairobi Upper Hill.

Are there connecting rooms at Best Western Nairobi Upper Hill?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Nairobi Upper Hill?

The closest major airport to Best Western Nairobi Upper Hill is Nairobi (WIL-Wilson), which is 3.3 mi away (11 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.7 mi away (26-minute drive).

Can I book a room with a balcony at Best Western Nairobi Upper Hill?

No, there aren't any guestrooms with balconies at Best Western Nairobi Upper Hill.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 295 reviews
Rating 8 - Good. 72 out of 295 reviews
Rating 6 - Okay. 16 out of 295 reviews
Rating 4 - Poor. 4 out of 295 reviews
Rating 2 - Terrible. 5 out of 295 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andri

Liked: Cleanliness, staff & service, amenities
Nice place to stay and wonderful kind people's.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cherylee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, always helpful and courteous.
Poolside
Chill spot
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and connection to the Fairview Hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. No complaints whatsoever.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy Kisakye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

George William

Disliked: Amenities
was okay, expensive food though
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
great hospitality. friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dativa

Liked: Cleanliness, amenities, property conditions & facilities
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ruchith

Liked: Cleanliness, property conditions & facilities
Clean room and good staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic. Nice, quiet neighborhood. Clean and bright rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, wonderful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful. Security was good. Nice clean place.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Binalakshmi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Friendly and accommodating staff.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

obai

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

AMISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean and cozy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, with “Great” staff members that go beyond personal service!!!!
Stayed 11 nights in Nov 2025
Verified

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff - they introduced me to masala tea and I have been hooked ever since.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ROSEMARY

Liked: Cleanliness, amenities, property conditions & facilities
All round Excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Gerbern

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff, clean, close to everything.
Stayed 12 nights in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

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