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The Zehneria Hotel

3.5 star property

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Photo gallery for The Zehneria Hotel

A swimming pool with a tiled deck, surrounded by a patio area with outdoor seating.
A hotel reception area with a reception desk, several seating options, and artwork on the walls.
A modern hotel with a pool, outdoor seating, and a bar area.
A bar area with wooden ceiling, shelves with bottles, a TV screen, and two bar stools.
A modern interior with a wooden ceiling, green accent wall, and a seating area with a sofa and chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
10 Karuna Road, Near Sarit Centre,, Nairobi
  • Place, Sarit Centre
    ‪2 min walk‬
  • Place, Westgate Shopping Mall
    ‪7 min walk‬
  • Place, Oshwal Religious Centre
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Superior Double or Twin Room

  • 379 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Club Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 579 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, soundproofing, iron/ironing board

Luxury Suite

  • City view
  • 679 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Club Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Nairobi

Located in Highridge within a 5-minute walk of Sarit Centre, The Zehneria Hotel is within a 15-minute stroll of Westgate Shopping Mall. This 56-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Located centrally in Nairobi, it's connected to the convention center and also close to Village Market and Oshwal Religious Centre.

What's nearby

  • Sarit Centre - 2 min walk - 0.1 miles
  • Westgate Shopping Mall - 7 min walk - 0.4 miles
  • Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.4 miles
  • Oshwal Religious Centre - 10 min walk - 0.6 miles
  • University of Nairobi - 3 min drive - 1.9 miles

Getting around

  • Syokimau Station - 32 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk
  • ‪Spring Valley Café - ‬7 min walk
  • ‪Mam Mam Vietnamese - ‬9 min walk
  • ‪Artcaffe - ‬7 min walk
  • ‪Alloy - ‬5 min walk

About this property

The Zehneria Hotel

At The Zehneria Hotel , guests enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KES 30.00 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Electric kettles, laptop-compatible safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Revive Pool, Gym and Spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

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  • Parking included
  • Free WiFi
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Jul 10 - Jul 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KES 15 for adults and KES 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KES 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KES 15 for adults and KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

Frequently asked questions

Is a free cancellation option available at The Zehneria Hotel ?

The Zehneria Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Zehneria Hotel ?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at The Zehneria Hotel on Jul 9, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Zehneria Hotel ?

This hotel is situated in Highridge within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You'll also find Village Market and Nairobi National Museum within a short drive.

Is there parking available at The Zehneria Hotel ?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at The Zehneria Hotel ?

Revive Pool, Gym and Spa is the hotel's full-service spa and services include deep-tissue massages.

Does The Zehneria Hotel feature a casino on the premises?

No, The Zehneria Hotel doesn't have a casino.

Is there an indoor pool at The Zehneria Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Zehneria Hotel ?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Does The Zehneria Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Zehneria Hotel have a restaurant that serves breakfast?

Yes, The Zehneria Hotel serves buffet breakfast for a surcharge each morning at Seasons Restaurant & Bar.

Will The Zehneria Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Zehneria Hotel .

Does The Zehneria Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Zehneria Hotel ?

The closest major airport to The Zehneria Hotel is Nairobi (WIL-Wilson), which is 5.3 mi away (22 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.7 mi away (34-minute drive).

Are there rooms with balconies at The Zehneria Hotel ?

No, you won't find guestrooms with balconies at The Zehneria Hotel .

The Zehneria Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 119 reviews
Rating 8 - Good. 48 out of 119 reviews
Rating 6 - Okay. 19 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 5 out of 119 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

FRANCISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were clean, staff were nice and were business friendly and ber was cozy too
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EUNICE

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is just perfect.👍👍👍👍
Stayed 4 nights in May 2025
Verified

6/10 Okay

Mercy

Disliked: Amenities
The staff were friendly and it's closer to the shopping mall
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

KABAALU

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Gerhard Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024
Verified

8/10 Good

Lawrencia

NA
Stayed 1 night in Nov 2025
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Westlands
Stayed 8 nights in May 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was perfect comapred to the price i got, the room had a small water problem but they fixed it as soon as i informed them, also the shower didnt had cold water only hot water was working which was funny but not a big problem, but the most important thing is that the manager was a very nice man and the staff were so helpfull more than you can ever imagine, i extended my stay there for a couple of days without any problems, i stayed more than 10 days in total and they made me feel at home, in general for me it was a perfect place to stay ofc compared to its price, PS : i want to thank especially Dennis the janitor working there he is such a nice young man
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Gyooeun

Disliked: Cleanliness, amenities, property conditions & facilities
The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Timothy

Disliked: Amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Azumi

Liked: Cleanliness
Disliked: Property conditions & facilities
Sarit センターショッピングモールの駐車場の目の前で、便利な場所でした。2月終わりは朝晩に土砂降りの雨で、ホテルのレストランはブッフェ形式の食事がとれたので便利でした。でも、廊下の声、水の流れる音、窓の外の音がうるさくて耳栓が必要でした。タオルがボロボロで、シャワーが冷たく、残念でした。部屋は広くてベッドは快適でした。でも、部屋が暗かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Svante

Liked: Cleanliness
Trevlig personal vid receptionen. Blev uppgraderad till ett rymligt rum eller liten svit. Badrummet lite slitet. Riklig frukost och trevlig liten pool. Restaurangpersonal var oftast ok men ouppmärksam när man samtidigt hanterade en konferens. För priset jag betalade helt ok!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Tore

Liked: Cleanliness, staff & service, amenities
Bra familjerum, väldigt hjälpsam personal särskillt städaren tror hans namn var Filip. Vi utökade vår vistelse med några dagar. Hotellet ligger i ett bra område nära en stor Mall som finns alla möjliga affärer.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Amenities
Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

SEOKJE

Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022
Verified

6/10 Okay

Henrik

Disliked: Staff & service, room comfort

God beliggenhet, dårlig service

Dusj med kun kaldt vann TV virket ikke Resepsjon som ikke hadde til hensikt å gjøre forbedringer Frokost buffe som kun ble utprøvd en gang...
Stayed 3 nights in Mar 2021