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This is beautiful and clean place to eat, drink and I think sleep. The staff are friendly and service is great. Just about the only place in this part of the world where staff know who customers are. Their new place, Olarro, though still undergoing improvements/new build is also a nice place to relax by the pool or inside. Try it.
Lovely garden, pool and a away from the crazy Nairobi traffic. Family environment. Dinner and tea were well... But the staff were super friendly and helpful. For the price that we paid I think it was really good overall.
Our stay was pathetic from checking i was asked to top up money since the room had earlier booked was not available which i din't understand why it was confirmed at the first place if that was the case .I paid thinking we will be checked in to a better room only to be given a room that was out of order everything was dirty from the coffee making facilities the sink was a no go zone.I regretted ever going back there.
Quiet, Beautiful gardens/ambiance, family friendly, great food and exceptional service. I would certainly come back. The kids play area is well coordinated and perfectly located in a corner. All in all, very ideal set up for a family weekend getaway or any other laid back function.
I have stayed at Smith several times when I am working in the area around Kiserian. The staff is always pleasant. The rooms are a little small, but they are always clean. Grounds are well kept and we always feel safe there. I normally am with a group of American guys and the staff does a great job of cooking food we enjoy. The price is very reasonable for what you receive. Online reservations don't always work correctly. So, try to call or email to confirm the booking. Mosquitoes can be bad depending on the time of year and weather. I have been and not seen any, and been other times with mosquitoes everywhere. The store down the road has mosquito coils and plug in bug repellents that work well. There is a pool and workout facility which are above average for this type of facility.
Value for money and family friendly place.It accommodate everyone as it has various facilities.The food was very delicious.I stayed there over the Easter with my family and i really enjoyed.I would definately visit again.
What I liked about The Smith starts with its being a place where the locals go. It had everything, a bar, restaurant, pool and gym. The room was just large enough for one. The food was of good quality and diversity. What I didn't like was the proximity to the road, which meant being woken by a cacaphony of horns between 4 and 6 every morning.
Nice bed and shower room .though some necessities like slippers and tooth paste weren't available. Nice service .;hospitable reception Clean environment. Clean swimming pool . Very nice breakfast servings
Nice homely Mini hotel. Good respectful staff. thanks to Josiah for the food and the young man in reception who made sure we were cormfy and went the extra mile.. thanks to housekeeping who made sure our room was clean. we will see you again soon
I give this hotel a five star rating because I have never met such wonderful staff. Sylvia, the manager, Joe, the receptionist and many others whose names I couldn't get but were all so kind and helpful. They made our stay so easy and peaceful. The hotel is located very close to the road but despite that fact the ambience is great. The food is lovely and is stocked with great variety. I would recommend this hotel to anyone at any time.
The Smith Hotel places you 4.4 mi (7.1 km) from Nairobi National Park. This 3-star hotel welcomes guests with 73 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 9 AM to 10:30 AM.
All 73 air-conditioned rooms feature refrigerators, minibars, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Free bottled water, ceiling fans, and safes are also available.
At The Smith Hotel, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and a terrace.