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The Concord Hotel And Suites

4.5 star property
Luxury hotel with a full-service spa and free valet parking
VIP Access

Choose dates to view prices

Photo gallery for The Concord Hotel And Suites

Aerial view
Indoor pool, sun loungers
Restaurant
Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
31, Wangapala Road, Nairobi, 49434
  • The Aga Khan University Hospital
    ‪18 min walk‬
  • Sarit Centre
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette | Coffee/tea maker

Basic Penthouse

  • 1194 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 720 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.6 out of 10
Excellent
(12 reviews)
  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Parklands within a short walk of Diamond Plaza II, The Concord Hotel And Suites is within a mile (2 km) of The Aga Khan University Hospital. This 4.5-star hotel welcomes guests with 86 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Diamond Plaza II - 10 min walk - 0.6 miles
  • The Aga Khan University Hospital - 18 min walk - 1.0 mile
  • Sarit Centre - 3 min drive - 1.2 miles
  • University of Nairobi - 4 min drive - 1.6 miles
  • United Nations Office at Nairobi - 5 min drive - 2.3 miles

Getting around

  • Nairobi Station - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • ‪Maru Bhajias - ‬7 min walk
  • ‪Red Ginger - ‬14 min walk
  • ‪Parklands 2nd Avenue - ‬16 min walk
  • ‪Java House - Aga Khan University Hospital - ‬18 min walk
  • ‪Java Express - M.p Shah - ‬17 min walk

About this property

The Concord Hotel And Suites

Luxury hotel with a full-service spa and free valet parking
At The Concord Hotel And Suites, guests enjoy a full-service spa, an indoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30.00 per vehicle one way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Is free cancellation available at The Concord Hotel And Suites?

The Concord Hotel And Suites provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of The Concord Hotel And Suites?

This hotel is situated in Parklands within a short 7-minute walk of Diamond Plaza II. You'll also find Westgate Shopping Mall and Sarit Centre within a short drive.

Is parking available on site at The Concord Hotel And Suites?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at The Concord Hotel And Suites?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does The Concord Hotel And Suites include a casino?

No, The Concord Hotel And Suites doesn't have a casino.

Will I find an indoor pool at The Concord Hotel And Suites?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Concord Hotel And Suites good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Concord Hotel And Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does The Concord Hotel And Suites feature a restaurant that includes a breakfast menu?

Yes, The Concord Hotel And Suites serves buffet breakfast for a surcharge each morning at Curry Flavors.

Will The Concord Hotel And Suites allow pets to stay free of charge?

No, pets aren't allowed at The Concord Hotel And Suites.

Are there connecting rooms at The Concord Hotel And Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Concord Hotel And Suites?

The closest major airport to The Concord Hotel And Suites is Nairobi (WIL-Wilson), which is 6.1 mi away (23 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 13.3 mi away (23-minute drive).

Are there rooms with balconies that I can book at The Concord Hotel And Suites?

No, there aren't any guestrooms with balconies at The Concord Hotel And Suites.

The Concord Hotel And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 95 out of 210 reviews
Rating 8 - Good. 67 out of 210 reviews
Rating 6 - Okay. 24 out of 210 reviews
Rating 4 - Poor. 13 out of 210 reviews
Rating 2 - Terrible. 11 out of 210 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mary Ifeanyi

Stayed 3 nights in Feb 2025

4/10 Poor

Akshat

Business traveler
Disliked: Staff & service, property conditions & facilities
Overall service and behaviour has declined. As a gold member I am entitled for free room upgrades and complimentary late check out but none was provided to me.
Stayed 3 nights in Feb 2025

2/10 Terrible

Eric

I was over charged for an extra day almost double
Stayed 1 night in Feb 2025

2/10 Terrible

Francis

Stayed 2 nights in Jan 2025

6/10 Okay

John, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Munaz

Stayed 2 nights in Dec 2024

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

John, London

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Water from the taps feeding the bath was a deep yellow in colour. excuse given was that this was bore hole water but as a qualified plumber i could tell this was not the real reason. Little used outlets like the douche and the bath in Executive suites deep yellow and smelly due to internal pipe corrosion. Where as toilet water and shower water was almost clear where the pipes have developed a limescale protective layer. The hotel needs to flush little used outlets to prevent Legionella growth and preve t corrosion especially where metal pipework was used that will suffer from dezincification over time. Customers beware Legionella could be an issue at this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cordarrow

Liked: Staff & service
Disliked: Property conditions & facilities
Q
Stayed 4 nights in Dec 2024

8/10 Good

Delroy, London

Business traveler
Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024

8/10 Good

Valerie

Stayed 4 nights in Oct 2024

8/10 Good

Saharia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covenient and reasonably priced.

It was located near the area I needed to be.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Nov 2024

6/10 Okay

Bilquees

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kedir

Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh

Stayed 7 nights in Oct 2024

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. What a great hotel. Super clean and friendly staff.
Stayed 3 nights in Sep 2024

8/10 Good

Anil

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Haiwei, West Windsor

Traveled with group
Liked: Staff & service, property conditions & facilities
it is a standard kind of hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Nabila, Maldon

Traveled with family
Disliked: Staff & service
Liked concenience WHat I did not appreicate was the fact the they did no allow two members of my family to freshen up in the room - stating it was POLICY. A complete nonse - And we had to pay for the privilage!!!!!!!!!!!!!!!!!!!! Complete nonsense. They do not care about customer service. Its the almight dollar they worship!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. My only complaints would be lack of hot water for the jacuzzi tub, outdated restaurant menus and lack of tv programs other than Indian. The staff was amazing, friendly, knowledgeable and very professional. The rooms were very comfortable and quite. I would recommend this hotel to anyone.
Stayed 1 night in Aug 2024

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