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Sunstar Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Sunstar Hotel

A hotel with a central tower, multiple wings, and a paved entrance area.
A neatly made bed with a white and orange bedspread, two brown upholstered headboards, and a wall with a geometric pattern.
A hotel lobby with a reception desk, potted plants, and informational posters.
Interior entrance
A restaurant with wicker chairs and tables, a bar area, and a yellow wall.

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi
  • Place, Garden City Mall
    ‪3 min drive‬
  • Place, Thika Road Mall
    ‪4 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪11 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

A neatly made bed with a heart-shaped towel arrangement and a brown throw blanket.

Deluxe Double Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a large bed, wooden headboard, white curtains, and a wooden wardrobe.

Standard Single Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden headboard, a mirror, a wardrobe, and a door with a geometric pattern.

Deluxe Twin Room

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two chairs, a small table, a desk, and a TV.

Superior Double Room

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, each with a wooden headboard, white linens, and a brown patterned bedspread.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Nairobi

Sunstar Hotel places you within 3 miles (5 km) of popular attractions like Karura Forest and Thika Road Mall. This 59-room, 3-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Garden City Mall - 3 min drive - 1.4 miles
  • Thika Road Mall - 4 min drive - 2.8 miles
  • Karura Forest - 5 min drive - 2.8 miles
  • Kenyatta International Convention Centre - 11 min drive - 7.0 miles
  • United Nations Office at Nairobi - 11 min drive - 6.4 miles

Getting around

  • Syokimau Station - 39 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 42 min drive

Restaurants

  • ‪Hagon Restaurant - ‬12 min walk
  • ‪Al Capone - ‬2 min drive
  • ‪Tin N Lit Lounge - ‬2 min drive
  • ‪Zeytun Lounge - ‬3 min drive
  • ‪Castle Garden - ‬12 min walk

About this property

Sunstar Hotel

Guests of Sunstar Hotel enjoy a rooftop terrace, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can expect free WiFi and 12-inch TVs with cable channels. Bathrooms offer designer toiletries and slippers. Refrigerators, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Racquetball/squash
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Mosquito nets
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 12-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: noon—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Sunstar Hotel Nairobi
Sunstar Nairobi
Sunstar Hotel Hotel
Sunstar Hotel Nairobi
Sunstar Hotel Hotel Nairobi

Frequently asked questions

Are free cancellation options available at Sunstar Hotel?

Sunstar Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunstar Hotel?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel on Aug 1, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Sunstar Hotel?

This hotel is located in Nairobi, close to Thika Road Mall, Moi International Sports Centre, and Karura Forest. You'll also find Garden City Mall and Muthaiga Golf Club within a short drive.

Is parking available on site at Sunstar Hotel?

Yes, self parking is offered for free at the hotel.

Does Sunstar Hotel feature a casino on the premises?

No, Sunstar Hotel doesn't have a casino.

Will I find an indoor pool at Sunstar Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sunstar Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, couples/private dining, and proposal/romance packages.

Are there hot tubs at Sunstar Hotel?

No, there isn't a spa tub at this hotel.

Does Sunstar Hotel feature a restaurant that includes a breakfast menu?

Yes, Sunstar Hotel has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Sunstar Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sunstar Hotel.

Are there connecting rooms at Sunstar Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sunstar Hotel?

The closest major airport to Sunstar Hotel is Nairobi (WIL-Wilson), which is 9.7 mi away (34 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 13.2 mi away (42-minute drive).

Are there rooms with balconies that I can book at Sunstar Hotel?

No, you won't find guestrooms with balconies at Sunstar Hotel.

Does Sunstar Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sunstar Hotel.

Sunstar Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely nothing good to say about this hotel

The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

jenni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Shabby place

Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.
Verified review

6/10 Okay

Geoffrey

Liked: Staff & service

Seure hotel

Good location. Breakfast was good. Bar next to it can be noisy.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

HWAN JOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021