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Southern Sun Mayfair

4.0 star property

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Photo gallery for Southern Sun Mayfair

Garden
Suite | Living area | TV
2 outdoor pools
Free daily buffet breakfast
2 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Parklands Road,, Nairobi, NAI, 74957
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Westgate Shopping Mall
    ‪17 min walk‬
  • Place, Nairobi National Museum
    ‪20 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

Standard Single Room

  • 146 sq ft
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

Standard Double Room

  • 146 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Room

  • 172 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, free WiFi

Suite

  • Garden view
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 141 reviews
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Total with taxes and fees
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About the neighborhood

Nairobi

Located in Parklands, Southern Sun Mayfair is within a 10-minute stroll of sights such as Oshwal Religious Centre and Sarit Centre. This 171-room, 4-star hotel has 2 outdoor pools along with a casino and 2 restaurants.

What's nearby

  • Sarit Centre - 8 min walk - 0.5 miles
  • Oshwal Religious Centre - 10 min walk - 0.6 miles
  • Westgate Shopping Mall - 17 min walk - 0.9 miles
  • Nairobi National Museum - 20 min walk - 1.1 miles
  • University of Nairobi - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Bar'dayez Bistro - ‬5 min walk
  • ‪Slush Coffee World - ‬6 min walk
  • ‪Open House Restaurant - ‬3 min walk
  • ‪Jenga Jungle - ‬3 min walk
  • ‪beit é selam - ቤተ ሰላም - ‬5 min walk

About this property

Southern Sun Mayfair

Guests of Southern Sun Mayfair have access to 2 outdoor pools, a casino, and a children's pool. There's onsite parking for a fee, and an airport shuttle (available on request) for KES 37 per person one way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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The Zehneria Hotel
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 119 reviews
$51 nightly
The price is $61
Jun 26 - Jun 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oasis

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Shuttle transfer per adult: KES 37 (one way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KES 37 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi

Frequently asked questions

Is free cancellation available at Southern Sun Mayfair?

Southern Sun Mayfair offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Southern Sun Mayfair?

This hotel is situated in Parklands within a 10-minute walk of Sarit Centre and Oshwal Religious Centre. You'll also find Westgate Shopping Mall and Nairobi National Museum less than a mile away.

Will I be able to park at Southern Sun Mayfair?

Yes, parking is available for a surcharge. Wheelchair-accessible parking is also available for guests.

Does Southern Sun Mayfair feature a casino at the property?

Yes, Southern Sun Mayfair has a casino.

Is there an indoor pool at Southern Sun Mayfair?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Southern Sun Mayfair a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and 2 bars/lounges.

Does Southern Sun Mayfair have a hot tub?

No, but this hotel does have a sauna.

Does Southern Sun Mayfair have a restaurant with a breakfast menu?

Yes, Southern Sun Mayfair has 2 restaurants, and serves free buffet breakfast each morning.

Does Southern Sun Mayfair have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Southern Sun Mayfair?

The closest major airport to Southern Sun Mayfair is Nairobi (WIL-Wilson), which is 4.9 mi away (19 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.7 mi away (32-minute drive).

Can I book a room with a balcony at Southern Sun Mayfair?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and pool views.

Southern Sun Mayfair Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Es un hotel antiguo pero muy bien conservado. Fantasticos jardines y piscinas rodean al hotel, un oasis en medio de Nairobi. Restaurante Grill muy bueno y economico, restaurante buffet regular y algo caro...
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通渋滞には注意

サービスと食事がよいので、いつも利用しています。設備はくたびれていますが清潔ですし、コロニアルなのでこんなものだと思っています。タオルを新しくするだけでずいぶん違うと思うので、検討して欲しいです。周辺の交通渋滞はホテルのせいではありませんが、余分の時間が必要です。
Stayed 1 night in Jul 2018
Verified

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique escale à Nairobi

Hôtel un peu vieillissant mais personnel super sympa et très attentionné. Chambre sur les jardins à privilégier.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NICE PROPERTY AND SERVICE. ROOMS NOT.

Nice property, service is quite good and breakfast really good, rooms are clean but old and outdated not really worthy paying over USD$ 200. Not acceptable.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best at the price

Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Yamikuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Facility is a bit old but I enjoyed safe and comfortable stay at Southern Sun Mayfair Hotel.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Mustafa

Liked: Staff & service

Old hotel with old amenities

Walls are not sound proof. Your hear the talks of gardener, ganitors...
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Chambre bruyante

Difficulté a trouver le sommeil car proche de la route et simple vitrage. Beaucoup d’autres chambres plus clames dispo mais la resa via expedia nous a sans doute deservi et conduit a des chambres de moindre confort.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi Hideaway

Nairobi hideaway The Southern Sun Mayfair is a beautiful wonder. It's very quiet and lovely located. For me and my wife it's a peaceful hideaway ...