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Shangrila residency

Property class: 3.5

Choose dates to view prices

Photo gallery for Shangrila residency

A modern living room with a black sofa, a coffee table, and a large window offering a city view.
A dining area with a round wooden table, beige chairs, and a vase of pink flowers.
A hotel room with a white bed, a bedside table, and a window with sheer curtains.
A modern kitchen with a stove, oven, and microwave.
A gym with stationary bikes, exercise equipment, and large windows with a view of buildings.

Reviews

8.0 out of 10
Very good

Entire apartment

Sleeps 31054.9 sq ft

Popular amenities

  • Washer
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
23 Westlands Rd, 11, Nairobi, Nairobi County, 00800
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Place, Westgate Shopping Mall
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

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About the neighborhood

Nairobi

Located in Westlands, Shangrila residency is a leisurely stroll from sights such as Sarit Centre and Oshwal Religious Centre. This 3.5-star apartment building has 40 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
View more Apartments in NairobiOpens in a new window

What's nearby

  • Sarit Centre - 10 min walk - 0.6 miles
  • University of Nairobi - 17 min walk - 0.9 miles
  • Nairobi National Museum - 17 min walk - 0.9 miles
  • Westgate Shopping Mall - 18 min walk - 1.0 mile
  • Kenya National Theatre - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 18 min drive

Restaurants

  • ‪Mr. Pang - ‬6 min walk
  • ‪Bar'dayez Bistro - ‬7 min walk
  • ‪68 Library - ‬5 min walk
  • ‪Brew Bistro & Lounge - ‬5 min walk
  • ‪Milan Kenya - ‬4 min walk

About this property

Shangrila residency

Shangrila residency offers a 24-hour gym, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and local meal delivery service.
Each apartment has a washing machine. Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers free toiletries, children's slippers, and slippers. In-room massages are available, and each apartment also includes local meal delivery service.
Recreational amenities at the apartment include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Dining

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Afternoon tea
  • Chef service
  • Coffee and tea in common areas
  • Snack bar/deli

Bathroom

  • Children's slippers
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Business center

Pets

  • Pet friendly
  • Deposit: USD 20 per night
  • One-time cleaning fee: USD 60

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Accessible shuttle
  • Elevator (190 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Luggage storage
  • Meal delivery service
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle rentals nearby
  • Casino nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for a deposit of USD 20 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Frequently asked questions

What is there to do around Shangrila residency ?

This apartment is situated in Westlands within a short 11-minute walk of Sarit Centre and also 17 minutes on foot from Nairobi National Museum. You'll also find Westgate Shopping Mall and Uhuru Park within a short drive.

How much does it cost to stay at Shangrila residency ?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Shangrila residency on Aug 18, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Shangrila residency ?

Yes, self parking is offered for free at the apartment. Wheelchair-accessible parking is also available for guests.

Does Shangrila residency have a casino on the premises?

No, Shangrila residency doesn't have a casino.

Is there an indoor pool at Shangrila residency ?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Shangrila residency ?

There are many amenities for couples at this apartment, including a chef service and in-room massages as well as 20 restaurants.

Does Shangrila residency have a hot tub?

No, this apartment doesn't have a spa tub.

Does Shangrila residency have a restaurant that serves breakfast?

No, Shangrila residency doesn't have a restaurant that serves breakfast.

Does Shangrila residency allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Shangrila residency . A deposit of USD 20 per night is collected.

Does Shangrila residency have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

Where is the closest airport to Shangrila residency ?

The closest major airport to Shangrila residency is Nairobi (WIL-Wilson), which is 4.6 mi away (18 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.9 mi away (29-minute drive).

Can I book a room with a balcony at Shangrila residency ?

Yes, some apartments at Shangrila residency offer a furnished balcony and may feature city views.

Shangrila residency Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.0/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Salwa

Liked: Cleanliness, check-in, listing accuracy
Quite clean. Smooth check in. Walking distance supermarket. Quite convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Check-in, communication, listing accuracy
Good location, smart apartment with all the basic requirements for a good and secure stay!
Stayed 5 nights in May 2026
Verified review

4/10 Poor

mark

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.
Stayed 2 nights in Aug 2026