Sarova Panafric Hotel

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Sarova Panafric Hotel

Relax by the pool surrounded by lush greenery and palm trees.
Two single beds with patterned bedspreads, a large mirror, and a desk with a chair are featured in this stylish room.
Studio Suite | Balcony view
Welcome to our hotel, featuring a striking entrance and lush surroundings.
Stay fit and active in this well-equipped fitness room with exercise mats, dumbbells, and an exercise ball.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Room service

Explore the area

Map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Uhuru Park
    ‪5 min walk‬
  • Kenyatta International Convention Centre
    ‪18 min walk‬
  • Yaya Centre
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Panafric Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Queen Room

  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

Panafric Deluxe Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

Panafric Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Signature Suite

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Queen Room - Premier

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Kilimani, Sarova Panafric Hotel is a leisurely stroll from popular sights such as Uhuru Park and Nairobi Gallery. This 176-room hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Uhuru Park - 5 min walk - 0.3 miles
  • Kenyatta International Convention Centre - 18 min walk - 1.0 mile
  • Nairobi National Museum - 2 min drive - 1.4 miles
  • Yaya Centre - 4 min drive - 2.1 miles
  • United Nations Office at Nairobi - 10 min drive - 5.5 miles

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Lava Latte - ‬3 min drive
  • ‪Aksum Bar - ‬7 min walk
  • ‪Pointzero Coffee - ‬11 min walk
  • ‪Java Upper Hill - ‬13 min walk
  • ‪Mandhari Restaurant - ‬7 min walk

About this property

Sarova Panafric Hotel

Suburban hotel with 2 restaurants and a full-service spa
At Sarova Panafric Hotel, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per person one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Electric kettles, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Swahili

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 1969
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Frequently asked questions

Is free cancellation available at Sarova Panafric Hotel?

Sarova Panafric Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see within easy reach of Sarova Panafric Hotel?

This hotel is situated in Kilimani within a 10-minute walk of Uhuru Park and Central Park. You'll also find City Market and Kenya Railway Golf Club less than a mile away.

Is there parking available at Sarova Panafric Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Sarova Panafric Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Sarova Panafric Hotel feature a casino at the property?

No, Sarova Panafric Hotel doesn't have a casino.

Will I find an indoor pool at Sarova Panafric Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sarova Panafric Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Sarova Panafric Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Sarova Panafric Hotel have a restaurant that serves breakfast?

Yes, Sarova Panafric Hotel has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Sarova Panafric Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sarova Panafric Hotel.

Are there connecting rooms at Sarova Panafric Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sarova Panafric Hotel?

The closest major airport to Sarova Panafric Hotel is Nairobi (WIL-Wilson), which is 3.2 mi away (11 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11 mi away (28-minute drive).

Are there rooms with balconies that I can book at Sarova Panafric Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy pool or city views.

Does Sarova Panafric Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sarova Panafric Hotel.

Sarova Panafric Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 421 reviews
Rating 8 - Good. 166 out of 421 reviews
Rating 6 - Okay. 49 out of 421 reviews
Rating 4 - Poor. 16 out of 421 reviews
Rating 2 - Terrible. 8 out of 421 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great Staff

I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great. The main issue I had was with the balcony door. It had a large gap that could let bugs inside. Because I could not get the yellow fever vaccine, I was terrifed of mosquitos coming in. As I stated earlier, the manager changed our room without any issue and the new room was perfect. I would reccommend this hotel to anyone going to Nairobi.
Stayed 8 nights in Mar 2025

10/10 Excellent

zohrab

Stayed 2 nights in Mar 2025

10/10 Excellent

zohrab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Martyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very customer oriented. Martyne from Canada
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Maidstone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were just fantastic people and very patient. The rooms were very clean plus the housekeeping staff do not hesitate to help when asked. The guest services team at the restaurant are just fabulous. Making my 18 year old daughter's birthday a very special day to remember. Thank you all at Sarova Panafric.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kenneth

Traveled with group, Traveled with partner
Excellent guest services, very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
The best thing about the Sarova is the staff. Everyone eager to help you and welcome you. The spa treatments were wonderful with Pamela and Caroline. Kelvin was the best waiter and Stanley handled a large group well. Our main problem was the lobby only holds 10 people so there isn’t a place to hold meetings. Fortunately the weather was good and we met outside at the poolside restaurant.
Stayed 4 nights in Jan 2025

8/10 Good

Danica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Riad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, bad manager.

The staff were amazing, but manager was very rude and unhelpful. I made 2 reservations, as i stayed there twice within a week. 3 days and one day. On the one day i forgot to check 2 people, but the manager insisted that i pay extra $40, for that mistake. He said one person is cheaper because less water, less towels, and so on. But then i realized that the price is the same, and when i confronted him, he said, its the policy, abd has nothing to fo with what he stated before, so he actually lied. He said it will be too much work for him to cancel the extra $40. We had a pleasant time with everyone, except the manager, whose supposed to be the best example of customer service. He was very rude and unprofessional. I have a group of 8 people coming in August, but we will definitely not stay there..
Stayed 1 night in Jan 2025

2/10 Terrible

Felicia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff to give feedbacks when customer complain about things which needs to be fixed in rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresia

Stayed 1 night in Nov 2024

8/10 Good

GICHUKI

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

Desalegn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in Sarova Hotel

I like our stay over all. However, when they handled my luggage upon my arrival, they dropped my laptop and broke it. Now, I can’t use my laptop and am forced to buy a new one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phanuel

Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Great location. Good restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tacoma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs C

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient part of Nairobi for basing yourself if you have meetings around the city. Immediate area is not great. Hotel is good value for money, staff extremely proactive, helpful and friendly. Thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolute gem in Nairobi

Great hotel, friendly staff who are willing to go out of their way to help, clean, comfortable and the food is fantastic with such a wide array of choices at what is at most hotels, a boring breakfast - not at this one.
Stayed 3 nights in Sep 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this great hotel. Plan lots of time to/from airport in heavy traffic. They charge $40 for airport shuttle. You can get a taxi at airport for $30 US
Stayed 1 night in Sep 2024

8/10 Good

Leonard, Surrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property 4 D. out of the last 2 weeks. When one is part of a Safari group or Conventioniers, you're treated like gold. However, last night we stayed on an Expedia VIP booking, as a Gold member of Expedia which entitles us to free beverage and room upgrade when available. When checking in we were told, "there are no upgrades available due to the hotel being full." The standard room they gave us was more suited to be a meat locker with the AC stuck on high, and near a very noisy service entrance! While freezing in my jacket I checked Expedia for room availability that night, and surprisingly found availability in ALL categories! Back to the front desk and I informed them the room they gave us was unsuitable, where upon it was insinuated that I was just trying to cop an upgrade, "to a suite"! I was deeply insulted and expressed my displeasure by stating I came back to a Sarova Panarific Hotel because it was a great experience the first three times we stayed. We are a well traveled couple and we would NEVER do this sort of thing. We just want a room that's not glacial and more suited for Penguins than the one we were given. I informed the front desk of my findings on Expedia where rooms are available in ALL categories. The duty manager then responded with a bunch of double-speak mumbo-jumbo about categories. However, in the end we were accommodated after a long tiring day. Also, we were double charged for breakfast this morning, but it finally got fixed.
Stayed 1 night in Sep 2024