Sarova Panafric4.0 out of 5.0
Recent guest reviews
Good location . Walking distance into the CBD through the park. A very safe location. Good security. Standard fare rooms but clean and everything worked as it should. Staff unfailingly friendly and helpful. Breakfast buffet offered lots of choices. Bacon, eggs, omelets cooked fresh. Happy with our evening meals.
I've used this hotel dozens of times over the past 18 years and took notice that they try to keep it up to date and modern with modern bathroom fixtures, WiFi, flatscreen tv with movie channels, AC with individual room controls. I for one hate the sheet/comforters that are so warm that you could use them in a attic storm, however that seems to be the trend around the world. This hotel was quick to respond to my request of a separate sheet so I could be comfortable. They have a onsite restaurant with breakfast buffet which may not supply the worlds best food but one will not forced to go elsewhere and if you do you better know where your going or you certainly can end get a whole lot worse food here in Nairobi. If I'm only here a day or two I just eat here. This is one of Sarova's hotels and you get a good stay with any of their properties in my opinion.
We ended up here due to a sudden change in our travel plans, not having planned our stay here, however we enjoyed this colonial gem from the 60's The restaurant in particular has a pleasant atmosphere with local musicians performing at dinner. Good menu with a variety of Indian as well as other dishes, large choice of wines and some excellent South African brands. A large selection of breakfast items on a buffet. I particularly liked the covered outside eating area, fresh and pleasant. Friendly and very helpful staff in the restaurant. Exceptional security. A pleasure to have stayed in this hotel. Clean and spacious rooms, quiet with no street noise.
We've just spent 3 nights here & I can't say enough about all the amazing staff!! They are without a doubt the nicest hotel staff we've had the pleasure dealing with. They were so friendly, so helpful & so very genuine. The hotel is great. Nice room. Food good. Nice grounds. Would stay again.
Centrally located and easily accessible - about 30 mins from the airport. The rooms were standard - no great shakes. The breakfast was good but nothing extraordinary. Overall, it's a good option if you are going to our up for a couple of nights.
spent 2 nights there and was amazing the housekeeping always made it happen. while service at front door was absolutly welcoming... enjoyed tha hotel and the weather was fair too... restaurants and bar were my best spots you cud find me....
We arrived 8 hrs prior to our room being available however the staff did their best to accommodate us & get us into a room fairly swiftly so that we could freshen up & then after a few hours we were moved to a larger room without any trouble at all. The staff were so friendly & could not do enough to help. Pro's Good security Quick Service Clean Free Wi-fi Varied Menu with vegetarian option also Safe in room Con's Noise from road traffic even though windows were shut All in all a good base for an overnight stay
Impressed by staff courtesy and professionalism. Everyone always available to help with a smile. Safe and secure place to stay. Good breakfast both in terms of choice and taste, as well as lunch. Bit disappointed by the room: clean, but the windows did not offer enough acoustic insulation. Noise from fans whirling outside accompanied my four nights. I was on the first floor, perhaps rooms located on upper floors or other hotel wings might not be affected by that noise source.
Two night stay at this property very enjoyable friendly staff , dining room a little dark, enjoyed a lovely lunch at the outside tables. Very friendly staff, the chef did come out and meet us as well, visited the Elephant Orphanage And the Giraffe Centre the next day,( even kissed a Giraffe). 😆 back Hotel to enjoy the Best Martini 🍸EVER.
I go to Panafric a few times a year. The Staff is truly top notch. I was welcomed back when I arrived. No less than four people followed up on the very slight hitch in airport pickup (I could not pick out my name on the sign or the hotel name. Called the hotel and it got sorted out easily). Whenever I enter or leave the hotel, I am greeted more warmly than I deserve. To be clear, it is a warm greeting and not overdone. Just seemingly nice people being nice. Positive things: Staff great. The room maid is as good as any I have experienced. Though the breakfast buffet has been dialed back from past extravagance, it still quite good. Restaurant is solid. Cost is competitive for a large East African City Strong wifi Good security Comfortable beds Clean rooms Challenges this visit My auto light in the closet was not turning off when the closet was closed so I had a consistent nightlight. I reported it and they said they had fixed it. I could not get it to turn off. So my solution was to pull the keycard out of the slot and disable all the lights. The bed wall socket still worked so my phone charged and I slept in darkness. It was my decision not to follow up. Air con does not seem to work. Even though on 16, it makes a noise when turned and then goes quiet. Since the high is only 23 and it is dipping down to 13 at night, opening my balcony door makes for a pleasant room. Once again, I decided not to complain.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 756 reviews