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Sarova Panafric Hotel, Nairobi Upper Hill

4.0 star property
VIP Access

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Photo gallery for Sarova Panafric Hotel, Nairobi Upper Hill

Outdoor pool, pool umbrellas
Property video
Shower, rainfall showerhead, free toiletries, hair dryer
Premium bedding, memory foam beds, in-room safe, individually decorated
Aerobics facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Place, Uhuru Park
    ‪5 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, in-room safe, individually decorated

Studio Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Queen Room - Premier

Executive Queen Room - Premier | View from room

Executive Queen Room - Premier

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Suite

Premium bedding, memory foam beds, in-room safe, individually decorated

Signature Suite

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panafric Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Room

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panafric Deluxe Queen Room

Panafric Deluxe Queen Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Deluxe Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Queen Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Executive Queen Room

  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panafric Deluxe Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Panafric Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Panafric Queen Room

  • Sleeps 2
  • Free WiFi

Panafric Executive Room

  • Sleeps 2
  • Free WiFi

Single Panafric Executive Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Nairobi

Located in Kilimani, Sarova Panafric Hotel, Nairobi Upper Hill is a leisurely stroll from popular sights such as Uhuru Park and Nairobi Gallery. This 4-star hotel has 176 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Uhuru Park - 5 min walk - 0.3 miles
  • Central Park - 7 min walk - 0.4 miles
  • University of Nairobi - 15 min walk - 0.8 miles
  • Kenyatta International Convention Centre - 18 min walk - 1.0 mile
  • Nairobi National Museum - 2 min drive - 1.4 miles

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬7 min walk
  • ‪The Serena Nairobi Hotel - ‬7 min walk
  • ‪Lava Latte - ‬3 min drive
  • ‪Alan Bobbes Bistro - ‬16 min walk
  • ‪Java Upper Hill - ‬13 min walk

About this property

Sarova Panafric Hotel, Nairobi Upper Hill

At Sarova Panafric Hotel, Nairobi Upper Hill, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per person one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Electric kettles, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 1969
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Frequently asked questions

Is free cancellation available at Sarova Panafric Hotel, Nairobi Upper Hill?

Sarova Panafric Hotel, Nairobi Upper Hill provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sarova Panafric Hotel, Nairobi Upper Hill?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Sarova Panafric Hotel, Nairobi Upper Hill on Jun 19, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sarova Panafric Hotel, Nairobi Upper Hill?

This hotel is situated in Kilimani within a 10-minute walk of Uhuru Park and Central Park. You'll also find City Market and Parliament Building less than a mile away.

Is parking available on site at Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Sarova Panafric Hotel, Nairobi Upper Hill?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Sarova Panafric Hotel, Nairobi Upper Hill feature a casino at the property?

No, Sarova Panafric Hotel, Nairobi Upper Hill doesn't have a casino.

Will I find an indoor pool at Sarova Panafric Hotel, Nairobi Upper Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sarova Panafric Hotel, Nairobi Upper Hill?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Does Sarova Panafric Hotel, Nairobi Upper Hill have a hot tub?

No, but this hotel does have a steam room.

Does Sarova Panafric Hotel, Nairobi Upper Hill have a restaurant that serves breakfast?

Yes, Sarova Panafric Hotel, Nairobi Upper Hill has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Sarova Panafric Hotel, Nairobi Upper Hill allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sarova Panafric Hotel, Nairobi Upper Hill.

Does Sarova Panafric Hotel, Nairobi Upper Hill have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Sarova Panafric Hotel, Nairobi Upper Hill?

The closest major airport to Sarova Panafric Hotel, Nairobi Upper Hill is Nairobi (WIL-Wilson), which is 3.4 mi away (11 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11 mi away (28-minute drive).

Are there rooms with balconies that I can book at Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy city and pool views.

Does Sarova Panafric Hotel, Nairobi Upper Hill have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sarova Panafric Hotel, Nairobi Upper Hill.

Sarova Panafric Hotel, Nairobi Upper Hill Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 467 reviews
Rating 8 - Good. 175 out of 467 reviews
Rating 6 - Okay. 50 out of 467 reviews
Rating 4 - Poor. 17 out of 467 reviews
Rating 2 - Terrible. 8 out of 467 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Good stay for one night. Friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Staff very accommodating and pleasant, rooms clean and nice amenities
Stayed 2 nights in Feb 2026
Verified

8/10 Good

andrea

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Friendly staff, great gym, clean rooms! My go to place to stay while in Nairobi…
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
Staff went above and beyond. Beautiful property and great amenities, especially the gym. Loved my stay in the private women’s quarters
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff at the Sarova Panafric Hotel absolutely wonderful. They helped us through loss of luggage from the flight, planning our stay activities and helping with transportation around the city. We have considered this place special to the success of our visit to Nairobi.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, front staff are amazing. Fantastic pool area & bar
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Lovely hotel and kind staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Takafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs gave a good service with kindness. Accommodation was very clean.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities
Was really happy with my choice of hotel. The best parts were the staff and the restaurant - I found out that they have their own garden where they grow the fruit for the breakfast buffet. Special mention also the gym where the staff were the friendliest and most helpful I have ever come across - really really excellent customer care - thank you Connie! There is a noisy road outside, and when I was staying there were some roadworks too, only a problem if you are working from the hotel. It's also on a busy junction so access at rush hour can be a bit slow. Despite that, I would return here, just for the breakfast and the overall customer service.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Excellent guest services, very clean
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and excellent food!!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Sufyan Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent though there’s need to renovate. Some fittings look old.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

zohrab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel in Nairobi

Fantastic hotel in the center of Nairobi. Unbelievable service, marvelous stuff, great food and well organised.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

GIBSON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and tasty food Will definitely be coming back for more
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Great location. Good restaurant
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful environment, super clean with good kitchen and spa and gym and many other things
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Kevin

Liked: Amenities
We completely enjoyed our stay. We felt safe and appreciated as a customer. The grounds and facility were in great shape. The rooms were well appointed and comfortable. The food was delicious in Flame Tree restaurant and the bar had a great ambiance. Highly recommend wife your stay in Nairobi.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flame Tree

Food all good and interesting, especially Wed bkfast with Kenyan food choices
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tacoma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Stayed 1 night in Nov 2024
Verified

8/10 Good

Marc

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many many times and it has always been 5stars all around. This time we were put in a room that was absolutely not good.. showing not working, fixtures dirty and worn, very small.
Stayed 2 nights in Aug 2025

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