Red Ruby Hotel

3.5 star property
Hotel in Nairobi with a 24-hour business center and a 24-hour front desk

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Photo gallery for Red Ruby Hotel

Deluxe Double Room | Desk, soundproofing, free WiFi
Exterior
Exterior
Daily buffet breakfast (USD 10 per person)
Standard Double Room | Living area | TV

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Ojijo Road, Parklands, Nairobi, 01000
  • Place, Nairobi National Museum
    ‪7 min walk‬
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Nairobi

Located in Westlands, Red Ruby Hotel is a leisurely stroll from sights such as Nairobi National Museum and University of Nairobi. This 3.5-star hotel welcomes guests with 50 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Nairobi National Museum - 7 min walk - 0.4 miles
  • University of Nairobi - 8 min walk - 0.5 miles
  • Kenya National Theatre - 15 min walk - 0.8 miles
  • Sarit Centre - 18 min walk - 1.0 mile
  • The Aga Khan University Hospital - 3 min drive - 1.4 miles

Getting around

  • Syokimau Station - 28 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive

Restaurants

  • ‪YUNION KE - ‬6 min walk
  • ‪Cavalli @ The Manor - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬8 min walk
  • ‪Myna - ‬7 min walk
  • ‪Mr. Pang - ‬7 min walk

About this property

Red Ruby Hotel

Hotel in Nairobi with a 24-hour business center and a 24-hour front desk
Red Ruby Hotel features free WiFi in public areas, a 24-hour business center, and a meeting room. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. This hotel also has laundry facilities.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer bathrobes, bidets, and slippers. Refrigerators, coffee makers, and portable fans are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 5)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 11:00 AM
  • Check-out: 10 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Red Ruby Hotel Nairobi
Red Ruby Nairobi
Red Ruby Hotel Hotel
Red Ruby Hotel Nairobi
Red Ruby Hotel Hotel Nairobi

Frequently asked questions

Are free cancellation options available at Red Ruby Hotel?

Red Ruby Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Red Ruby Hotel?

This hotel is situated in Westlands within a short 8-minute walk of Nairobi National Museum and also 19 minutes on foot from Sarit Centre. You'll also find City Market and City Square within a short drive.

Will I be able to park at Red Ruby Hotel?

Yes, self parking is offered for free at the hotel.

Does Red Ruby Hotel include a casino at the property?

No, Red Ruby Hotel doesn't have a casino.

Will I find an indoor pool at Red Ruby Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Red Ruby Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as a bar.

Does Red Ruby Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Red Ruby Hotel have a restaurant with a breakfast menu?

Yes, Red Ruby Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Red Ruby Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Red Ruby Hotel.

Are there connecting rooms at Red Ruby Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Red Ruby Hotel?

The closest major airport to Red Ruby Hotel is Nairobi (WIL-Wilson), which is 4.3 mi away (18 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.7 mi away (29-minute drive).

Can I book a room with a balcony at Red Ruby Hotel?

No, there aren't any guestrooms with balconies at Red Ruby Hotel.

Red Ruby Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

martin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not willing to compromise with a client even in unique circumstances. All they care about is getting a clients money without giving a service
Stayed 2 nights in Jun 2025

10/10 Excellent

NOUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mwangi

Stayed 1 night in Nov 2024

8/10 Good

GRAEME

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
In general the stay was comfortable and convenient. The wi-fi / internet was consistently poor throughout the stay, with frequent distortions and interruptions in communication. Most disappointing was the theft of money from the room, and the Hotel's seeming unwillingness to follow up on the reported theft. Guests are strongly advised to lock all money and valueables in the safe provided in the room.
Stayed 5 nights in May 2024

6/10 Okay

ERICk

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

osman

Liked: Staff & service
Ok but rooms are very small
Stayed 1 night in Feb 2024

10/10 Excellent

Mathew

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
The hotel was shown in Exedia as having an air-conditioning system which is not true. Breakfast was very basic.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Scott

Stayed 2 nights in Nov 2019

2/10 Terrible

James, Philadelphia, PA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the end, it was a bad experience in dealing with Red Ruby, and I would never recommend any travelers to visit the website or stay with your hotel.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Clean rooms in good condition.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room they have on the image and the one they put you in as a standard are completely different. When you as them the staff brings a paper to prove that’s what you rented online and rudely stops you there. This place is terrible for no restaurant service and hotel service. Simply the worst hotel experience ever in westlands.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

I booked through expedia but the staff at reception could not locate my booking and was asking for printed evidence and payment. Guess they are not used to online bookings. The beddings were torn and stained. There was loud disturbing noise early in the morning from the restaurant and had no choice but to wake up. Will never consider the hotel again leave alone mentioning it to a friend.

4/10 Poor

Akeko

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

bon rapport qualité prix

Juste pour le boulot
Stayed 5 nights in Mar 2024

10/10 Excellent

Nadjar Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour magnifique

Bonjour, J'ai trouvé qu'au niveau de la restauration, les aliments étaient un peu fades.
Stayed 8 nights in Mar 2019