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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property
Luxury aparthotel with a sauna connected to a shopping center in Nairobi

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Nairobi

Exterior
Lobby
Outdoor pool
Four Bedroom Penthouse | City view
Four Bedroom Penthouse | Living area | 43-inch Smart TV with satellite channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Deluxe Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Twin

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | City view

Four Bedroom Penthouse

  • 3326 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Dining room

Deluxe Suite, 3 Bedrooms

  • 1475 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

43-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

  • 1475 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Deluxe Suite King

Private kitchen | Full-size fridge, microwave, oven, stovetop

One Bedroom Deluxe Suite King

  • Sleeps 2

View all photos for Two Bedroom Suite King & Twin

Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Suite King & Twin

  • Sleeps 4

View all photos for One bedroom suite King

Egyptian cotton sheets, premium bedding, down comforters

One bedroom suite King

  • Sleeps 2

View all photos for Two Bedroom Deluxe Suite

Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite

  • Sleeps 4

View all photos for Two Bedroom Deluxe Suite King & Queen

Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite King & Queen

  • Sleeps 4

View all photos for Three Bedroom Deluxe Suite

Egyptian cotton sheets, premium bedding, down comforters

Three Bedroom Deluxe Suite

  • Sleeps 6

Premier One-Bedroom King Suite

  • Sleeps 2

Four-Bedroom Penthouse

  • Sleeps 8

One Bedroom Premier Suite

  • Sleeps 2

Deluxe Three-Bedroom Suite

  • Sleeps 6

Three-Bedroom Suite

  • Sleeps 6

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About the neighborhood

Nairobi

Located in Westlands within a mile (2 km) of Sarit Centre, Pan Pacific Serviced Suites Nairobi is within a few miles (5 km) of other popular sights such as The Aga Khan University Hospital. This 128-room, 5-star aparthotel welcomes guests with a restaurant, an outdoor pool, and a gym. It's connected to a shopping center in central Nairobi and also close to Kenyatta International Convention Centre and United Nations Office at Nairobi.
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Kenya National Theatre - 15 min walk - 0.8 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • The Aga Khan University Hospital - 3 min drive - 1.4 miles

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪YUNION KE - ‬1 min walk
  • ‪Cavalli @ The Manor - ‬5 min walk
  • ‪Myna - ‬2 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Mr. Pang - ‬2 min walk

About this property

Pan Pacific Serviced Suites Nairobi

Luxury aparthotel with a sauna connected to a shopping center in Nairobi
Guests staying at Pan Pacific Serviced Suites Nairobi enjoy an outdoor pool, a gym, and a sauna. You can take advantage of extended parking, along with an airport shuttle (available 24 hours) for USD 45 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury aparthotel include free WiFi in public areas, meeting rooms, and laundry facilities.
Each apartment is soundproofed and features a kitchenette and a furnished balcony, and there's space to spread out with a dining area and a sitting area. Guests can expect to find a 43-inch Smart TV with satellite channels. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an all-in-one washing machine and dryer, a coffee maker, and free bottled water.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
  • Dogs and cats only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

Is free cancellation available at Pan Pacific Serviced Suites Nairobi?

Pan Pacific Serviced Suites Nairobi provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Pan Pacific Serviced Suites Nairobi?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Nairobi on Jan 24, 2026 start from $168.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Pan Pacific Serviced Suites Nairobi?

This aparthotel is situated in Westlands within a short 13-minute walk of Nairobi National Museum and also 16 minutes on foot from Sarit Centre. You'll also find Kenya National Theatre and Oshwal Religious Centre less than a mile away.

Is parking available on site at this aparthotel?

Yes, there is accessible parking available.

Does Pan Pacific Serviced Suites Nairobi include a casino at the property?

No, Pan Pacific Serviced Suites Nairobi doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Nairobi?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Pan Pacific Serviced Suites Nairobi?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a bar, and a restaurant.

Does Pan Pacific Serviced Suites Nairobi have a hot tub?

No, but this aparthotel does have a steam room.

Does Pan Pacific Serviced Suites Nairobi have a restaurant that serves breakfast?

Yes, Pan Pacific Serviced Suites Nairobi serves buffet breakfast each morning for a surcharge from its restaurant.

Does Pan Pacific Serviced Suites Nairobi allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Pan Pacific Serviced Suites Nairobi for a fee of USD 15 per pet, per night. A deposit of USD 15 per night is collected.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Pan Pacific Serviced Suites Nairobi?

The closest major airport to Pan Pacific Serviced Suites Nairobi is Nairobi (WIL-Wilson), which is 4.2 mi away (17 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.7 mi away (28-minute drive).

Can I book a room with a balcony at Pan Pacific Serviced Suites Nairobi?

Yes, every apartment at Pan Pacific Serviced Suites Nairobi comes with a furnished balcony with some featuring city views.

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Stayed 4 nights in Dec 2025

10/10 Excellent

ceaser

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiao Qian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

10/10 Excellent

Ke

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 3 nights in Jan 2024