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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property
VIP Access

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Photo gallery for Pan Pacific Serviced Suites Nairobi

Exterior
Property video
Outdoor pool
Lobby
Four Bedroom Penthouse | Living area | 43-inch Smart TV with satellite channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Restaurant
  • Laundry
  • Gym

Explore the area

View in a map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Deluxe Suite King

  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • City view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Twin

  • City view
  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • City view
  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite King & Queen

  • City view
  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | City view

Four Bedroom Penthouse

  • City view
  • 3326 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Dining room

Deluxe Suite, 3 Bedrooms

  • City view
  • 1475 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

43-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

  • City view
  • 1475 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Deluxe Suite King

Private kitchen | Full-size fridge, microwave, oven, stovetop

One Bedroom Deluxe Suite King

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Suite King & Twin

Egyptian cotton sheets, premium bedding, Select Comfort beds

Two Bedroom Suite King & Twin

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Suite King

Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite King

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Nairobi

Located in Westlands within a mile (2 km) of Sarit Centre, Pan Pacific Serviced Suites Nairobi is within a few miles (5 km) of other popular sights such as The Aga Khan University Hospital. This 128-room, 5-star aparthotel welcomes guests with a restaurant, an outdoor pool, and a gym. It's connected to a shopping center in central Nairobi and also close to Kenyatta International Convention Centre and United Nations Office at Nairobi.
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Kenya National Theatre - 15 min walk - 0.8 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • The Aga Khan University Hospital - 4 min drive - 1.6 miles

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Mr. Pang - ‬2 min walk
  • ‪Myna - ‬2 min walk
  • ‪Cavalli @ The Manor - ‬5 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Hashmi Barbeque - ‬8 min walk

About this property

Pan Pacific Serviced Suites Nairobi

Guests staying at Pan Pacific Serviced Suites Nairobi enjoy an outdoor pool, a gym, and a sauna. You can take advantage of extended parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury aparthotel include free WiFi in public areas, meeting rooms, and laundry facilities.
Each apartment is individually furnished and features a kitchenette and a furnished balcony, and there's space to spread out with a dining area and a sitting area. Guests can expect to find a 43-inch Smart TV with satellite channels. Select Comfort beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an all-in-one washing machine and dryer, a coffee maker, and free bottled water.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
  • Dogs and cats only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

Is free cancellation available at Pan Pacific Serviced Suites Nairobi?

Pan Pacific Serviced Suites Nairobi provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Pan Pacific Serviced Suites Nairobi?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Nairobi on Jun 6, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Pan Pacific Serviced Suites Nairobi?

This aparthotel is situated in Westlands within a short 13-minute walk of Nairobi National Museum and also 16 minutes on foot from Sarit Centre. You'll also find Oshwal Religious Centre and Kenya National Theatre less than a mile away.

Is parking available on site at Pan Pacific Serviced Suites Nairobi?

Yes, there is wheelchair-accessible van parking available.

Are there luxury amenities available at Pan Pacific Serviced Suites Nairobi?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this aparthotel.

Does Pan Pacific Serviced Suites Nairobi include a casino at the property?

No, Pan Pacific Serviced Suites Nairobi doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Nairobi?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pan Pacific Serviced Suites Nairobi a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Pan Pacific Serviced Suites Nairobi have a hot tub?

No, but this aparthotel does have a sauna.

Does Pan Pacific Serviced Suites Nairobi have a restaurant that serves breakfast?

Yes, Pan Pacific Serviced Suites Nairobi serves buffet breakfast each morning for a surcharge from its restaurant.

Does Pan Pacific Serviced Suites Nairobi allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Pan Pacific Serviced Suites Nairobi for a fee of USD 15 per pet, per night. A deposit of USD 15 per night is collected.

Does Pan Pacific Serviced Suites Nairobi have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Pan Pacific Serviced Suites Nairobi?

The closest major airport to Pan Pacific Serviced Suites Nairobi is Nairobi (WIL-Wilson), which is 4.2 mi away (17 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.7 mi away (28-minute drive).

Are there rooms with balconies that I can book at Pan Pacific Serviced Suites Nairobi?

Yes, every apartment at Pan Pacific Serviced Suites Nairobi comes with a furnished balcony and some offer city views.

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 39 reviews
Rating 8 - Good. 4 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

christopher

Liked: Cleanliness, amenities, communication
Kind people and great accommodation
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elinor

Liked: Cleanliness, amenities, communication
Very accommodating staff, clean rooms, nice that it's connected to the GTC including a Carrefour for small necessities, water, and snacks!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hibak

Liked: Cleanliness, amenities, communication
Great place and read it clean. Excellent service.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, communication
Clean security great staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Abukar

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and quiet perfectly and staff were very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shivanga

Liked: Amenities
Very cozy..
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

SupaNova

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

ceaser

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Olumbe

Spotless
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities, communication
Great service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door
Verified

8/10 Good

Tarkisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Sandeep

Disliked: Cleanliness, amenities, communication
Suites were spacious, facilities are good for long length stay. Club next door - heard thumping noise all night. Floors smelled of food being cooked all night & seeped into out flat. Dining options are not great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities, communication
All nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Xiao Qian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tarkisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Christopher

Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tia

Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Richard

Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Stayed 4 nights in Dec 2025