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Palacina The Residence & The Suites

5.0 star property
Luxury hotel with a 24-hour fitness center and a steam room
VIP Access

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Yaya Centre
    ‪16 min walk‬
  • University of Nairobi
    ‪4 min drive‬
  • Sarit Centre
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬
VIP Access
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Room options

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

  • 1615 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

  • 646 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

  • 1561 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Nairobi

Located in Kilimani, Palacina The Residence & The Suites is within a mile (2 km) of sights such as Yaya Centre and Lucky 8 Casino. This 28-room, 5-star hotel has conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Yaya Centre - 16 min walk - 0.9 miles
  • Nairobi Hospital - 3 min drive - 1.4 miles
  • University of Nairobi - 4 min drive - 2.1 miles
  • Sarit Centre - 5 min drive - 1.8 miles
  • Kenyatta International Convention Centre - 5 min drive - 2.8 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Kwetu Cafe - ‬14 min walk
  • ‪Alfajiri - ‬5 min walk
  • ‪Golden Spot - ‬16 min walk
  • ‪Roadhouse Grill - ‬5 min walk
  • ‪Cedars - ‬11 min walk

About this property

Palacina The Residence & The Suites

Luxury hotel with a 24-hour fitness center and a steam room
Palacina The Residence & The Suites features an indoor pool, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 50.00 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a 24-hour business center.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, fireplaces, and refrigerators are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.

Languages

English, Spanish, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No elevator
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Is free cancellation available at Palacina The Residence & The Suites?

Palacina The Residence & The Suites provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see near Palacina The Residence & The Suites?

This hotel is situated in Kilimani within a short 19-minute walk of Yaya Centre. You'll also find Uhuru Park and City Market within a short drive.

Will I be able to park at Palacina The Residence & The Suites?

Yes, self parking is offered for free at the hotel.

Is a spa located at Palacina The Residence & The Suites?

Spa services at the hotel include Swedish massages, deep-tissue massages, and body wraps.

Does Palacina The Residence & The Suites feature a casino on the premises?

No, Palacina The Residence & The Suites doesn't have a casino.

Is there an indoor pool at Palacina The Residence & The Suites?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Palacina The Residence & The Suites?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Are there hot tubs at Palacina The Residence & The Suites?

No, but this hotel does have a steam room.

Does Palacina The Residence & The Suites feature a restaurant that includes a breakfast menu?

Yes, Palacina The Residence & The Suites serves breakfast for a surcharge at Palacina Bistro.

Does Palacina The Residence & The Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palacina The Residence & The Suites.

Are there connecting rooms at Palacina The Residence & The Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Palacina The Residence & The Suites?

The closest major airport to Palacina The Residence & The Suites is Nairobi (WIL-Wilson), which is 3.9 mi away (14 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.3 mi away (22-minute drive).

Are there rooms with balconies that I can book at Palacina The Residence & The Suites?

Yes, some guestrooms at Palacina The Residence & The Suites offer a furnished balcony and may feature garden views.

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 168 reviews
Rating 8 - Good. 22 out of 168 reviews
Rating 6 - Okay. 7 out of 168 reviews
Rating 4 - Poor. 2 out of 168 reviews
Rating 2 - Terrible. 4 out of 168 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet oasis
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024

10/10 Excellent

Caron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical oasis in middle of Nairobi

Amazing condo/ hotel! Beautifully decorated
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nairobi’s ONLY hidden GEM!
Stayed 1 night in Nov 2024

10/10 Excellent

Rakesh, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Petter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Devinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yem

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Stayed 1 night in May 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay.

Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023