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Recent guest reviews

The room was quite, clean and comfortable. The staff was superb. I had an issue with the mattress. The next day they changed it immediately. They were very responsive with any questions or issues.

Kenyatta Avenue / Processional Way Nairobi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Nairobi Serena Hotel places you within 2 miles (3 km) of popular sights like Uhuru Park and University of Nairobi. This 199-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Centrally located in Nairobi, the hotel is connected to the convention center, and a short walk from Central Park and Nairobi Gallery.


Dining

Enjoy a leisurely bite to eat at Cafe Magreb Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 199 recently renovated rooms feature minibars, coffee makers, and free newspapers. 21-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other amenities include laptop-compatible safes, phones, and desks.


Property features

At Nairobi Serena Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KES 4000 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Superior Room

1 Queen Bed | Sleeps 2

Executive Suite

1 King Bed | Sleeps 2

Suite, Garden Area

1 Queen Bed | Sleeps 2

Deluxe Room

1 Queen Bed | Sleeps 3

Guest reviews for Nairobi Serena Hotel

Everyone (1)
5

beautiful hotel in downtown nairobi

Everyone

The room was quite, clean and comfortable. The staff was superb. I had an issue with the mattress. The next day they changed it immediately. They were very responsive with any questions or issues.

By on Apr 24, 2016

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Frequently asked questions