La Maison Royale

Family-friendly hotel with 2 restaurants connected to the convention center in Nairobi

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Where to?

Dates

July 2025

August 2025

2 restaurants, breakfast, lunch, dinner served; French cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Bar
Breakfast available
Air conditioning
Room service
Gym

Explore the area

09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620

Sarit Centre
‪10 min walk‬
University of Nairobi
‪15 min walk‬
United Nations Office at Nairobi
‪8 min drive‬
Nairobi (NBO-Jomo Kenyatta Intl.)
‪20 min drive‬

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Room options

Standard Double or Twin Room, City View

Good

245 sq ft
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

Exceptional

520 sq ft
City view
Sleeps 3
1 King Bed and 1 Twin Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Queen Room

Excellent

484 sq ft
City view
Sleeps 2
1 Queen Bed

Deluxe Room

Exceptional

230 sq ft
Sleeps 2
1 Queen Bed

Junior Suite, 1 Bedroom

484 sq ft
City view
Sleeps 4
1 Queen Bed and 2 Twin Beds

Superior Double or Twin Room, 1 Bedroom

Very good

355 sq ft
City view
Sleeps 2
1 Queen Bed OR 2 Twin Beds

About the neighborhood

Nairobi

Located in Westlands, La Maison Royale is a leisurely stroll from sights such as Oshwal Religious Centre and Sarit Centre. This 28-room, 4-star hotel has 2 restaurants, a 24-hour gym, and free in-room WiFi. Located centrally in Nairobi, it's connected to the convention center and also close to United Nations Office at Nairobi and Nairobi National Museum.

What's nearby

Sarit Centre - 10 min walk - 0.6 miles
University of Nairobi - 15 min walk - 0.8 miles
Nairobi National Museum - 15 min walk - 0.8 miles
The Aga Khan University Hospital - 4 min drive - 1.4 miles
United Nations Office at Nairobi - 8 min drive - 3.0 miles

Getting around

Nairobi Station - 20 min drive
Jomo Kenyatta Intl. Airport (NBO) - 20 min drive

Restaurants

‪68 Library - ‬9 min walk
‪Milan Kenya - ‬7 min walk
‪Java Express - M.p Shah - ‬9 min walk
‪Open House Restaurant - ‬6 min walk
‪Capital Club - ‬6 min walk

About this property

La Maison Royale

Family-friendly hotel with 2 restaurants connected to the convention center in Nairobi

Guests of La Maison Royale enjoy a 24-hour gym, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a kids' club, coffee/tea in a common area, and a meeting room.

Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, designer toiletries, and bathrobes. Other standard amenities include iPod docks, minibars, and coffee makers.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, French, German, Hindi, Swahili

Similar properties

Daily buffet breakfast (USD 20 per person)

Spa
Parking included
Free WiFi
Restaurant

$65 nightly

Jul 28 - Jul 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Onsite parking available only on request
Free self parking on site

Food and drink

Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
2 restaurants
3 bars/lounges
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Rendezvous

Things to do

24-hour health club
Children's club
Playground

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
In-room crib
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center
Meeting room

Outdoors

Garden
Picnic area
Terrace

Spa

Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Free crib
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels
iPod dock
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 20 per person
Airport shuttle fee: USD 50 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Check-in: 2:00 PM—-11:30 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Maison Royale Hotel Nairobi

Maison Royale Hotel

Maison Royale Nairobi

Maison Royale

La Maison Royale Hotel

La Maison Royale Nairobi

La Maison Royale Hotel Nairobi

Frequently asked questions

Is a free cancellation option available at La Maison Royale?

La Maison Royale provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near La Maison Royale?

This hotel is situated in Westlands within a short 12-minute walk of Sarit Centre and also 17 minutes on foot from Nairobi National Museum. You'll also find Westgate Shopping Mall and Oshwal Religious Centre less than a mile away.

Is there parking available at La Maison Royale?

Yes, self parking is offered for free at the hotel.

Is a spa located at La Maison Royale?

Spa services at the hotel include Swedish massages, hot stone massages, and body wraps.

Does La Maison Royale have a casino on the premises?

No, La Maison Royale doesn't have a casino.

Is there an indoor pool at La Maison Royale?

No, there is no indoor pool at this hotel.

Is La Maison Royale a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar.

Does La Maison Royale have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Maison Royale have a restaurant with a breakfast menu?

Yes, La Maison Royale has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does La Maison Royale allow pets to stay for free?

No, pets aren't allowed at La Maison Royale.

Does La Maison Royale have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from La Maison Royale?

The closest major airport to La Maison Royale is Nairobi (WIL-Wilson), which is 4.7 mi away (19 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (20-minute drive).

Can I book a room with a balcony at La Maison Royale?

No, there aren't any guestrooms with balconies at La Maison Royale.

La Maison Royale Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Menuka

Apr 4, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 8 nights in Mar 2025

8/10 Good

Vanessa

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very helpful, welcoming and friendly, I liked the fact that there is a restaurant on the premises. The location gave me easy access to other business in the area.

Stayed 1 night in Mar 2025

4/10 Poor

CONOR

Mar 28, 2025

Disliked: Property conditions & facilities, room comfort

Disappointing stay

This hotel, despite good friendly front of house staff is definitely past it's former glory. Despote some positives, just too many issues across several areas: service, billing, room facilties, cleanliness, poor maintenance and general aire of needing a refurbishment.

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Mar 27, 2025

Liked: Staff & service, room comfort

My comments about the people.

It has everything I was looking for. It is not a 5 star. I stayed 3 times within 2 week period so I must say it is acceptable to me. I had 3 separate rooms. Staffs are very polite and caring. They came to replace my converter and my safe. Overall. Uber can tale you every where from this hotel.

Stayed 3 nights in Mar 2025

4/10 Poor

Jonathan

Mar 20, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Mar 18, 2025

Excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Clyde

Mar 18, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good service

Stayed 1 night in Mar 2025

6/10 Okay

Ratna

Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Can you check I paid breakfast cost ksh6k I thought it was inclusive in my rate Please let me know

Stayed 2 nights in Mar 2025

2/10 Terrible

Hillary

Business traveler

Mar 4, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place needs a face lift and a decor upgrade.

Stayed 3 nights in Feb 2025

8/10 Good

Scott

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

8/10 Good

kelvin

Feb 21, 2025

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

8/10 Good

Johan

Business traveler

Jan 25, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2025

8/10 Good

Rafiullah

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The best place with great hospitality. The only issue is with limited open area

Stayed 3 nights in Jan 2025

8/10 Good

s

Jan 6, 2025

Stayed 1 night in Jan 2025

2/10 Terrible

George

Business traveler

Dec 8, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The worst customer service possible

I stay at this hotel about 20 nights a year. This will be the last time. I accidentally booked the wrong night. Any decent hotel would credit that night to the next stay. But not here. I have been told by the staff I stay here more than any other customer. No free breakfast EVER no aporeciation of any kind. So they kept my money and not only that but I needed a lays checkout snd they refused that as well. I calculate I spend over $2000 USD per year here. It is not the nicest hotel in Nairobi, but it is ok. The restaurant is really bad. Do not get the buffet breakfast. It is not good. I have stayed here a lot so it is clearly in my opinion a good price for the experience. Until you need someone in their hidden management group to take care of a problem. I give it the worst rating possible due to the extreamly poor management. Not due to the staff. They try hard and apologize for their idiot bosses. But those bosses are never willing to talk to a customer. And again I am their most frequent customer. So I’m sure if anything ever goes wrong with your trip they will not help you an any way. Also be sure to book here with Hotels.com if you come it is about 30% less than booking direct. Have a nice time in Kenya. But if you might want to try a different hotel.

Stayed 3 nights in Nov 2024

8/10 Good

Irene

Dec 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very professional, room service was excellent, dining options convenient,open 24 hours. Great location, close to malls, easy to get transportation to get around. The size of the room was okay for the price. I did not like the fact that they did not have a smart tv in my room, the gym looked crammed , not enough space between the machines. Otherwise, I would recommend the property. Special thanks to all the staff who served me.

Stayed 11 nights in Nov 2024

10/10 Excellent

George

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Hugh

Business traveler

Nov 23, 2024

Disliked: Cleanliness, property conditions & facilities

The hotel tends to be priced attractively, although it is definitely quite worn around the edges. Last time I stayed there I had to change rooms because the AC wasn't working. This has happened to a colleague of mine who stayed there as well. My main issue is that I have found the booking policies of the hotel very frustrating. I stayed there semi-frequently until recently, when I needed to change a booking. I asked at check-in how to amend the booking and was told it was no problem and I should simply come back later to sort it out. I did that and got told I couldn't amend the booking unless I did it through orbitz. I went online to orbitz and it was clear the hotel had elected to not refund any bookings, so orbitz simply directed me to talk to the hotel. I brought this up with the staff who proceeded to give me the runaround and told me to talk to the manager (who seemed to never be around when I was around). It was apparently my responsibility to chase the manager and the manager was not able to get back to me on this issue. Finally, on the day I was checking out, one of the staff members wrote me a 'credit note' stating that I could use it the next time I stayed to the hotel. Next time I stayed at the hotel, I presented the credit note, and was told it meant nothing and that the hotel didn't provide refunds. The funny thing is, I stayed at the hotel very regularly and the hotel was making good money off me. Their refund policy is a massive own goal.

Stayed 3 nights in Mar 2024

8/10 Good

James

Nov 12, 2024

Liked: Cleanliness, property conditions & facilities

Nice hotel

Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Oct 3, 2024

Stayed 1 night in Oct 2024

10/10 Excellent

REGINALD

Sep 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

At the price point which I paid. This is great value for the money. This is the second time I stayed at this hotel. Will stay there again. The stafg are pleasant and nice. Again, anyone that complains about this hotel needs to book a $250 night hotel which will meet their needs. You can expect to stay at a three-star hotel and get a five-star accommodation.

Stayed 1 night in Aug 2024

8/10 Good

Ikram

Traveled with family

Aug 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay 1 day the rooms were big and the bed was very comfy

Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Aug 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

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Popular amenities

Explore the area

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Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

View all photos for Royal Suite

Royal Suite

View all photos for Standard Queen Room

Standard Queen Room

View all photos for Deluxe Room

Deluxe Room

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

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About the neighborhood

Nairobi

What's nearby

Getting around

Restaurants

About this property

La Maison Royale

Languages

Similar properties

ibis Styles Nairobi Westlands

ibis Styles Nairobi Westlands

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

La Maison Royale Reviews

Reviews

Good

8.4/10

8.4/10

6.8/10

7.8/10

6.8/10

Reviews

6/10 Okay

Menuka

Menuka

8/10 Good