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Joy Comfort Homestay

Property class: 3.5

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Photo gallery for Joy Comfort Homestay

A multi-story residential building with balconies, a central staircase, and a parking area with cars.
A bedroom with a bed, a nightstand, and a wardrobe.
A dining area with a table set for four, a sofa, a television, and a water dispenser.
A view from a balcony with a railing, overlooking a grassy area and a large building with multiple floors and red roofs.
A living room with a sofa, a coffee table, and a television.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
Muthama Access Rd, Syokimau
  • Place, Nairobi National Park
    ‪15 min walk‬
  • Place, Thika Road Mall
    ‪23 min drive‬
  • Place, Giraffe Centre
    ‪34 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Deluxe Room, 2 Twin Beds

  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Superior Suite

  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 3 Bedrooms

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Suite, 3 Bedrooms

  • 213 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with two wooden beds, each with a blue bedspread featuring cartoon characters. There are white towels on the beds, and a white robe hanging on the wall.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Syokimau

Located within a leisurely stroll of Nairobi National Park, Joy Comfort Homestay is within a few miles (5 km) of Gateway Mall. This 4-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Nairobi National Park - 15 min walk - 0.8 miles
  • Yaya Centre - 21 min drive - 14.9 miles
  • Thika Road Mall - 23 min drive - 17.8 miles
  • Village Market - 28 min drive - 19.4 miles
  • Giraffe Centre - 34 min drive - 20.8 miles

Getting around

  • Syokimau Station - 9 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 19 min drive

Restaurants

  • ‪T-Tot Restaurant mlolongo - ‬7 min drive
  • ‪Food Palace, Mlolongo - ‬5 min drive
  • ‪Kfc Syokimau - ‬19 min walk
  • ‪Smoke Yard Grill - ‬4 min drive
  • ‪Mombasa Raha 1 - ‬3 min drive

About this property

Joy Comfort Homestay

At Joy Comfort Homestay, guests have access to free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking if you drive. A multilingual staff is on hand to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a picnic area and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and slippers. Kitchens, dining areas, and refrigerators are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 30 and December 31.

Access methods

Host will greet you, lockbox

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Joy Comfort Homestay Hotel
Joy Comfort Homestay Syokimau
Joy Comfort Homestay Hotel Syokimau

Frequently asked questions

Are free cancellation options available at Joy Comfort Homestay?

Joy Comfort Homestay offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Joy Comfort Homestay?

This hotel is located in Syokimau within a short 10-minute walk of Nairobi National Park. Gateway Mall is also within a driving distance of 2.9 mi.

Is there parking available at Joy Comfort Homestay?

Yes, self parking is offered for free at the hotel.

Does Joy Comfort Homestay feature a casino at the property?

No, Joy Comfort Homestay doesn't have a casino.

Will I find an indoor pool at Joy Comfort Homestay?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Joy Comfort Homestay?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a kitchen.

Does Joy Comfort Homestay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Joy Comfort Homestay have a restaurant that serves breakfast?

Yes, Joy Comfort Homestay serves free English breakfast each morning from its restaurant.

Will Joy Comfort Homestay allow pets to stay free of charge?

No, pets aren't allowed at Joy Comfort Homestay.

Does Joy Comfort Homestay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Joy Comfort Homestay?

The closest major airport to Joy Comfort Homestay is Jomo Kenyatta Intl. Airport (NBO), which is 6.5 mi away (19 minutes by car). Another top airport is Nairobi (WIL-Wilson), which is located 11.2 mi away (27-minute drive).

Are there rooms with balconies at Joy Comfort Homestay?

No, you won't find guestrooms with balconies at Joy Comfort Homestay.

Joy Comfort Homestay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. This place is worth more and deserves more. The pricing is too low. I will always be back.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean bedroom/bathroom in shared apartment. Kitchen had everything you could need. Price was very inexpensive. It was close to airport. Nothing to do or walk to in the area. The best thing of all was Joy was on site and she was very attentive and pleasant. She even got up and called Uber for us to come at 5 AM for airport.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Shared cheap accommodation

The location is not where Hotels.com shows it and Google Maps can't find it. The road there is bad. The house name is different. Wifi is slow and bad. There was lots of mosquitos. You'll have only a small room with simple toilet/bathroom, other areas are shared with neighbor rooms. Apartments are not quiet, there is noise from other floors and rooms. Price is cheap.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Stratégie perdante pour avoir un bon avis

Énorme difficulté pour trouver le soi-disant hôtel qui rst une chambre d’hôte, dans une résidence protégée. Bon accueil au départ de la propriétaire, puis très vite, j’ai senti que çà l’emmerdait comme sa prise adaptatrice était défectueuse de venir régler le problème. Puis, le lendemain, quittant le lieu à 5h30 pour rejoindre mon taxi, j’ai pensé avoir oublié mon porte-carte et m’ayant entendu descendre, la propriétaire avait refermé la porte à clef de l’appartement, je frappe donc pour qu’elle m’ouvre. Ce qu’elle fait. Je lui explique et vais voir dans la chambre. Ne trouvant rien, je lui réponds que j’ai dû le perdre avant d’arriver chez elle. Elle me demande de bien fouiller mon sac. Je lui réponds que le taxi m’attend en bas, et là, hop, Twillight Zone. Je lui réponds que tant pis, je ne peux m’attarder davantage. Et elle va refermer la porte pour m’empêcher de sortir et me menace d’appeler la police ! Je ne comprenais pas. Je lui demande où est le problème, elle me répond qu’elle n’en veut justement pas, je lui réponds que je ne vais pas porter plainte contre elle puisque c’est moi le responsable. Elle me demande instamment de refouiller mon sac, car elle ne voudrait pas que je mette un mauvais avis sur le net à son sujet, je lui réponds que puisque c’est ma faute, il n’y avait pas de raisons. Puis voyant qu’elle était intraitable et vis-à-vis de mon taxi, je fouille donc plus attentivement mon sac, pour finalement retrouver mon porte-cartes. Et ainsi, me laisse partir
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Jag antar att boendet var bra i förhållande till priset jag betalade, men jag kommer aldrig att bo där igen eller rekommendera att någon annan bor där. Jag blev väckt klockan 4 på morgonen av tre personer som skulle in i lägenheten där jag sov, varav två stycken skulle bo i ett av de andra rummen, och den tredje misstänker jag jobbade där. Tydligen hade jag fått den enda nyckeln till lägenhetens ytterdörr, och var därför tvungen att öppna för att släppa in de andra två. Säkerhetsmässigt kändes det dock inte särskilt tryggt att släppa in tre främlingar, särskilt inte klockan 4 på morgonen. Den tredje personen som inte bodde i rummet var väldigt högljudd och fick vid två tillfällen telefonsamtal då han skrek till personerna i andra änden att han skulle döda dem om han inte fick sina pengar. Jag lämnade boendet så fort solen hade gått upp.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very convenient. 10 min to the airport. Home away from home. Good tude!!Keep up the good work!!
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Stayed 8 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and service

Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020