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Decale Jewel Stone Hotel

3.5 star property
Hotel with a full-service spa, near The Aga Khan University Hospital

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Photo gallery for Decale Jewel Stone Hotel

Exterior
Meeting facility
Outdoor pool
Reception
Twin Room, 2 Twin Beds, Accessible | In-room safe, desk, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
4th Parklands Avenue, Nairobi
  • Place, The Aga Khan University Hospital
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪4 min drive‬
  • Place, United Nations Office at Nairobi
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Accessible, Garden View

Standard Single Room, 1 Twin Bed, Accessible, Garden View | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Accessible, Garden View

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds, Accessible

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

Located in Parklands within a short walk of The Aga Khan University Hospital, Decale Jewel Stone Hotel is within a few miles (5 km) of other popular sights such as Central Park. This 3.5-star hotel has 40 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • The Aga Khan University Hospital - 8 min walk - 0.5 miles
  • Sarit Centre - 4 min drive - 1.4 miles
  • United Nations Office at Nairobi - 5 min drive - 2.1 miles
  • City Market - 5 min drive - 2.1 miles
  • Nairobi Hospital - 7 min drive - 3.4 miles

Getting around

  • Syokimau Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Hashmi’s Bbq - ‬1 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Mugg & Bean - ‬15 min walk

About this property

Decale Jewel Stone Hotel

Hotel with a full-service spa, near The Aga Khan University Hospital
Guests staying at Decale Jewel Stone Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 16 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, express check-in, and free newspapers.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Balconies or patios, coffee makers, and ceiling fans are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi

Frequently asked questions

Is free cancellation available at Decale Jewel Stone Hotel?

Decale Jewel Stone Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to Decale Jewel Stone Hotel?

This hotel is situated in Parklands, just steps from Diamond Plaza II. You'll also find Westgate Shopping Mall and Nairobi National Museum within a short drive.

Will I be able to park at Decale Jewel Stone Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Decale Jewel Stone Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, facials, and mani/pedis.

Does Decale Jewel Stone Hotel have a casino at the property?

No, Decale Jewel Stone Hotel doesn't have a casino.

Is there an indoor pool at Decale Jewel Stone Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Decale Jewel Stone Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Decale Jewel Stone Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Decale Jewel Stone Hotel have a restaurant with a breakfast menu?

No, Decale Jewel Stone Hotel doesn't have a restaurant that serves breakfast.

Will Decale Jewel Stone Hotel allow pets to stay for free?

Yes, pets stay free at Decale Jewel Stone Hotel and the property also provides food and water bowls for pets.

Does Decale Jewel Stone Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Decale Jewel Stone Hotel?

The closest major airport to Decale Jewel Stone Hotel is Nairobi (WIL-Wilson), which is 5.3 mi away (10 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.8 mi away (23-minute drive).

Are there rooms with balconies at Decale Jewel Stone Hotel?

Yes, every guestroom at Decale Jewel Stone Hotel comes with a balcony with some featuring garden views.

Reviews

Decale Jewel Stone Hotel Reviews

5.6

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

8/10 Good

Abdiaziz

Stayed 1 night in Jun 2024

6/10 Okay

ERNESTO

Business traveler
Stayed 6 nights in Dec 2023

2/10 Terrible

UKvisitors, UK

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018

8/10 Good

David, Parksville, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Stayed 3 nights in Aug 2018