10/10 Excellent
Kadir, Toronto on
Dec 9, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kadir
Stayed 4 nights in Dec 2020
Ismarriot Hotel and Resort
3.5 star property
Hotel in Nairobi with a 24-hour fitness center and spa services
Choose dates to view prices
Photo gallery for Ismarriot Hotel and Resort
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Spa
- Breakfast available
- Air conditioning
- Gym
- Room service
Explore the area
1st Avenue, 12th Street, General Waruingi Street, Nairobi, 00100
- University of Nairobi4 min drive
- Kenyatta International Convention Centre4 min drive
- The Aga Khan University Hospital6 min drive
- Nairobi (NBO-Jomo Kenyatta Intl.)19 min drive
Room options
View all photos for Single Room
Single Room
- Sleeps 1
- 1 Twin Bed
View all photos for Superior Room
Superior Room
- Sleeps 2
- 1 King Bed
View all photos for Double Room
Double Room
- Sleeps 2
- 2 Twin Beds
View all photos for Executive Room
Executive Room
- Sleeps 2
- 1 King Bed
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About the neighborhood
Nairobi
Located in Eastleigh within 2 miles (3 km) of Nairobi City Stadium, Ismarriot Hotel and Resort is within a few miles (5 km) of August 7th Memorial Park. This 60-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
What's nearby
- University of Nairobi - 4 min drive - 2.3 miles
- Kenyatta International Convention Centre - 4 min drive - 2.1 miles
- Uhuru Park - 5 min drive - 2.5 miles
- The Aga Khan University Hospital - 6 min drive - 3.2 miles
- United Nations Office at Nairobi - 10 min drive - 5.5 miles
Getting around
- Lukenya (Kitengela) Station - 27 min drive
- Nairobi (WIL-Wilson) - 19 min drive
Restaurants
- Asmara Bar & Restaurant - 3 min drive
- Shabelle Coffee & Restaurant - 6 min walk
- Bama - 2 min drive
- Church Army Academy - 3 min drive
- La Rio Wines &Liquors - 3 min drive
About this property
Ismarriot Hotel and Resort
Hotel in Nairobi with a 24-hour fitness center and spa services
Ismarriot Hotel and Resort features a 24-hour gym, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a meeting room, a library, and a TV in a common area.
Guests can expect free WiFi and 43-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, electric kettles, and desks are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Languages
English, Swahili
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge) up to 5 km
- Free self parking on site
Food and drink
- Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: KES 707 for adults and KES 707 for children
- A bar/lounge
- A restaurant
Things to do
- 24-hour gym
- Library
- TV in common areas
Conveniences
- 24-hour front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Meeting room
Spa
- Manicures/pedicures
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 43-inch TV with satellite channels
Food and drink
- Electric kettle
- Limited room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for continental breakfast: approximately KES 707 for adults and KES 707 for children
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 2:00 PM—-7:00 PM
- Check-out: 10:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Property is also known as
Ismarriot And Resort Nairobi
Ismarriot Hotel and Resort Hotel
Ismarriot Hotel and Resort Nairobi
Ismarriot Hotel and Resort Hotel Nairobi
Frequently asked questions
Are free cancellation options available at Ismarriot Hotel and Resort?
Ismarriot Hotel and Resort provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.
What's there to see around Ismarriot Hotel and Resort?
This hotel is situated in Eastleigh, close to Thika Road Mall, City Market, and Uhuru Park. You'll also find Nairobi National Park and Karura Forest within a short drive.
Is there parking available at Ismarriot Hotel and Resort?
Yes, self parking is offered for free at the hotel.
Is a spa located at Ismarriot Hotel and Resort?
Spa services at the hotel include mani/pedis.
Does Ismarriot Hotel and Resort feature a casino on the premises?
No, Ismarriot Hotel and Resort doesn't have a casino.
Is there an indoor pool at Ismarriot Hotel and Resort?
No, there is no indoor pool at this hotel.
What do couples enjoy most about Ismarriot Hotel and Resort?
Couples will appreciate amenities like a bar, a restaurant, and a 24-hour fitness facility at this hotel.
Are there hot tubs at Ismarriot Hotel and Resort?
No, there isn't a spa tub at this hotel.
Does Ismarriot Hotel and Resort have a restaurant with a breakfast menu?
Yes, Ismarriot Hotel and Resort serves continental breakfast each morning for a surcharge from its restaurant.
Does Ismarriot Hotel and Resort allow pets to stay for free?
No, pets aren't allowed at Ismarriot Hotel and Resort.
Are there connecting rooms at Ismarriot Hotel and Resort?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Ismarriot Hotel and Resort?
The closest major airport to Ismarriot Hotel and Resort is Nairobi (WIL-Wilson), which is 4.2 mi away (19 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.6 mi away (34-minute drive).
Can I book a room with a balcony at Ismarriot Hotel and Resort?
Yes, every guestroom at Ismarriot Hotel and Resort comes with a balcony.
Ismarriot Hotel and Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Poor
Michael
Feb 22, 2020
Disliked: Cleanliness, property conditions & facilities
Disappointed in hotels.com
You get what you pay for... Which in my case was a giant headache between the hotel itself and hotels.com...i prepaid using the website but the hotel said I need to pay cash...after being over an hour on phone/chat with hotels.com they finally decided to refund my money. I expected a little more on the basis of wasting so much of my time, the truth is hotels.com shouldn't have this hotel available on the site.
Michael
Stayed 1 night in Feb 2020