Hyatt Regency Nairobi Westlands

5.0 star property
Luxury hotel with a 24-hour health club and a sauna

Choose dates to view prices

Photo gallery for Hyatt Regency Nairobi Westlands

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Creator video - submitted by Tootsie's
Daily buffet breakfast (USD 30 per person)
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800
  • Place, University of Nairobi
    ‪12 min walk‬
  • Place, Nairobi National Museum
    ‪12 min walk‬
  • Place, Sarit Centre
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

Basic Apartment (Studio)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment (Studio)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 883 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Club Access)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Club Access)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

2 Twin Beds with Club Access

  • Sleeps 2

2 Twin Beds Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

Deluxe King Room-Club Access

  • Sleeps 3

Deluxe King Room-Accessible

  • Sleeps 3

King Room

  • Sleeps 2

King Room-Club Access

  • Sleeps 2

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About the neighborhood

Nairobi

Located in Westlands, Hyatt Regency Nairobi Westlands is a leisurely stroll from sights such as Sarit Centre and Nairobi National Museum. This 5-star hotel has 219 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Nairobi - 12 min walk - 0.7 miles
  • Nairobi National Museum - 12 min walk - 0.7 miles
  • Sarit Centre - 13 min walk - 0.7 miles
  • Westgate Shopping Mall - 18 min walk - 1.0 mile
  • The Aga Khan University Hospital - 4 min drive - 1.6 miles

Getting around

  • Syokimau Station - 28 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪YUNION KE - ‬5 min walk
  • ‪Myna - ‬6 min walk
  • ‪Milan Kenya - ‬7 min walk
  • ‪Mr. Pang - ‬5 min walk
  • ‪Mughal Indian Cuisine - ‬3 min walk

About this property

Hyatt Regency Nairobi Westlands

Luxury hotel with a 24-hour health club and a sauna
Built in 2024, the brand new Hyatt Regency Nairobi Westlands offers an outdoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Electric kettles, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 55 per pet (varies based on length of stay)
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus eco-friendly cleaning products
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 99221531

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Nairobi Westlands?

Hyatt Regency Nairobi Westlands provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Nairobi Westlands?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Nairobi Westlands on Jan 24, 2026 start from $168.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hyatt Regency Nairobi Westlands?

This hotel is situated in Westlands within a short 13-minute walk of Sarit Centre and also 13 minutes on foot from Nairobi National Museum. You'll also find Westgate Shopping Mall and City Market within a short drive.

Is parking available on site at Hyatt Regency Nairobi Westlands?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Regency Nairobi Westlands feature a casino?

No, Hyatt Regency Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Hyatt Regency Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Hyatt Regency Nairobi Westlands?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Hyatt Regency Nairobi Westlands?

No, but this hotel does have a steam room.

Does Hyatt Regency Nairobi Westlands feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Nairobi Westlands serves buffet breakfast for a surcharge each morning at E.A.T..

Does Hyatt Regency Nairobi Westlands allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt Regency Nairobi Westlands for a fee of USD 55 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Regency Nairobi Westlands?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Regency Nairobi Westlands?

The closest major airport to Hyatt Regency Nairobi Westlands is Nairobi (WIL-Wilson), which is 4.4 mi away (18 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.9 mi away (30-minute drive).

Are there rooms with balconies at Hyatt Regency Nairobi Westlands?

No, there aren't any guestrooms with balconies at Hyatt Regency Nairobi Westlands.

Hyatt Regency Nairobi Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 7 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Debasish

Stayed 3 nights in Nov 2025

10/10 Excellent

Ada

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everyone was great, welcoming and attentive, going above and beyond . We had an early check out and they were nice enough to pack our breakfast to go. Rooms were spotless and big. Highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

AZAD, DOHA

Stayed 4 nights in Oct 2025

8/10 Good

Qiao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues with our washroom during our stay. The staff were very helpful and friendly, especially Pauline who helped us dealing with our washroom problem. She also gave me some great recommendations when I asked for spa service near the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Clean with all the necessary conveniences. Staff were friendly and helpful. The only issue I had was the bathroom sink didn't work well. And it was a room with no window to see outside.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gobinath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff always with a smile and ever willing to help. One of the best hotels I’ve stayed in.
Stayed 4 nights in Sep 2025

2/10 Terrible

maruja

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. The rooms were spacious and very clean. There are some restaurants close by that are walkable, but should be cautious. The breakfast buffet is ok and a bit pricey.
Stayed 7 nights in Sep 2025

10/10 Excellent

James, calabasas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all super friendly and helpful. The breakfast buffet was bountiful allowing me to try many traditional Kenyan dishes.
Stayed 1 night in Sep 2025

2/10 Terrible

LIAQAT

Disliked: Cleanliness, staff & service
Stayed 17 nights in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Sep 2025

10/10 Excellent

EUN SEOK

Stayed 6 nights in Aug 2025

10/10 Excellent

Adnan, Holland

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, adjacent small mall few shops and couple restaurants. not walkable at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Carmen

Traveled with family
Disliked: Cleanliness
While the cleanliness of the two bedroom apartment we occupied (rm1424) was awful- stains on pillows and sofa, brown water coming out of bath taps, foul odor from one of the bathrooms-I was pleasantly surprised at how clean the spa facilities were.
Stayed 1 night in Aug 2025

10/10 Excellent

qaasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good until you walk outside
Stayed 2 nights in Aug 2025

4/10 Poor

Gagandeep

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anil Kumar

Stayed 2 nights in Aug 2025

10/10 Excellent

Chisha

Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Avery

Stayed 1 night in Aug 2025

10/10 Excellent

Navinjai, Fremont

Excellent food and room service
Stayed 3 nights in Aug 2025

10/10 Excellent

Tarek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

HISASHI, Nairobi

10/10 Excellent

HISASHI, Nairobi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very kind and friendly staff in this hotel.
Stayed 1 night in Jul 2025