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Crowne Plaza Nairobi Airport by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

2 bars/lounges, lobby lounge, rooftop bar
Property entrance
2 bars/lounges, lobby lounge, rooftop bar
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Southfield Mall
    ‪4 min drive‬
  • Place, Nairobi National Park
    ‪7 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Embakasi, Crowne Plaza Nairobi Airport by IHG is 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. This 144-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Gateway Mall - 4 min drive - 2.6 miles
  • Southfield Mall - 4 min drive - 3.2 miles
  • The Imaara Shopping Mall - 5 min drive - 3.7 miles
  • Nairobi National Park - 7 min drive - 2.8 miles
  • African Heritage House - 7 min drive - 5.5 miles

Getting around

  • Syokimau Station - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Java Lounge - ‬4 min drive
  • ‪TajMall Sports Bar - ‬10 min drive
  • ‪Paul Caffe - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Cossta Caffee - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Crowne Plaza Nairobi Airport by IHG features a full-service spa, an outdoor pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
50-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Frequently asked questions

Is free cancellation available at Crowne Plaza Nairobi Airport by IHG?

Crowne Plaza Nairobi Airport by IHG provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Nairobi Airport by IHG?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport by IHG on Apr 5, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Nairobi Airport by IHG?

This hotel is situated in Embakasi, close to Nairobi National Park, Gateway Mall, and African Heritage House. You'll also find The Nextgen Mall and Signature Mall nearby.

Will I be able to park at Crowne Plaza Nairobi Airport by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa available at Crowne Plaza Nairobi Airport by IHG?

Euphoria Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, and body wraps.

Does Crowne Plaza Nairobi Airport by IHG include a casino at the property?

No, Crowne Plaza Nairobi Airport by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Nairobi Airport by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Crowne Plaza Nairobi Airport by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Crowne Plaza Nairobi Airport by IHG?

No, but this hotel does have a steam room.

Does Crowne Plaza Nairobi Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Nairobi Airport by IHG serves buffet breakfast for a surcharge each morning at KITCHEN 9 RESTAURANT.

Does Crowne Plaza Nairobi Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Nairobi Airport by IHG though service animals are welcome.

Does Crowne Plaza Nairobi Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Nairobi Airport by IHG?

The closest major airport to Crowne Plaza Nairobi Airport by IHG is Jomo Kenyatta Intl. Airport (NBO), which is 1.7 mi away (10 minutes by car). Another top airport is Nairobi (WIL-Wilson), which is located 11.5 mi away (33-minute drive).

Are there rooms with balconies at Crowne Plaza Nairobi Airport by IHG?

Yes, some guestrooms at Crowne Plaza Nairobi Airport by IHG offer a balcony and may feature city views.

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1005 reviews
Rating 8 - Good. 159 out of 1005 reviews
Rating 6 - Okay. 29 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

HADYN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was efficient and bed exceptionally comfortable. Easy shuttle transfers to an and from the airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very warm smiles
Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Excellent customer service and food.
Stayed 1 night in Dec 2025

8/10 Good

Lindsay Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in the Nairobi airport late and night and someone from Crowne plaza was able to arrange a shuttle. Quick and safe ride to the hotel. The room was nice and room service was still open and delicious. Breakfast was great too! Would definitely recommend
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL, Blandford Forum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful one night stay on Monday 15/12/2025. The room was great. the staff were very efficient and friendly, and I had a wonderful breakfast. I will definitely stay at Crowne Plaza JKIA again if I ever have a late arriving flight to Kenya. It made everything so much easier and more pleasant for me. Asanteni sana sana to the Team. :-)
Stayed 1 night in Dec 2025

10/10 Excellent

Daeshaun

Liked: Cleanliness, amenities, property conditions & facilities
Could use more towels but staff was responsive and food was good.
Stayed 1 night in Dec 2025

8/10 Good

Robert, Ogden

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here when coming in and out Jomo Kenyatta. The free 24 hour shuttle is excellent. Reception is always stellar service. Only downside is the noise of trucks outside during the day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible.
Stayed 1 night in Nov 2025

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Nirupa

Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, all the amenities needed. Staff were eager to meet any needs. Lots of towels. Free shuttle to airport. Rooftop restaurant was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were great. Facility was well maintained. A bit over priced for what it is. They hit you with the old $230 (reasonable) then in tiny print...plus $140 in fees and taxes. Other than that I recommend it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 2 nights in Nov 2025

10/10 Excellent

james

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities
Comfortable room, cleanliness and excellent staff were the highlights
Stayed 1 night in Nov 2025

10/10 Excellent

Odhiambo Griffiths

Stayed 2 nights in Nov 2025

8/10 Good

JoNell

Business traveler
Liked: Cleanliness, staff & service, amenities
Great room and staff. A few links with registration desk but overall good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Faith greeted me at shuttle pick up. Flawless. Ashley checked me in with courteousness and ease. Sure, my server at Aroma Cafe, was attentive and prompt.
Stayed 1 night in Nov 2025

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Always my go to stop when traveling for business in Kenya. Exceptional service from the shuttle pickup greeter at the airport —Faith, to the ease of check-in with Ashley at the front desk and the amazing service at the Aroma Cafe by my server, Sure. Plus the attention given at the sauna and steam rooms, Crowne Plaza Nairobi never disappoints after a long journey or just before heading home.
Stayed 1 night in Nov 2025

10/10 Excellent

Gladwell, denver

Stayed 1 night in Nov 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Crowne Plaza Nairobi Airport My stay at Crowne Plaza Nairobi Airport was exceptional. The staff were warm, attentive, and professional, ensuring every detail was perfect. Special thanks to Elizabeth Kimanzi and Martin at the Sky View Pool Bar for their outstanding service — the drinks were expertly crafted and beautifully presented. The ambiance was relaxing, the rooms immaculate, and the hospitality truly world-class. Thank you to the entire team for making my stay memorable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Stayed 1 night in Oct 2025

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