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Recent guest reviews

Had lunch at kitchen 9restaurant.they have very nice food and the staff are very professional.our server Leah was very professional and paid very kin attention to our orders.I liked her smile,very genuine and warm.Always very happy.Whenever am at the airport I'll always visit this place.keep it up Leah and Crown plaza waiting staff.

My experience has been an exceptional one.My special appreciation to Anne Nzuva who goes above and beyond to ensure the customer requirements are met,Alex Kamau for making the dining experience memorable and Vincent who took care of my team during the training sessions we had. Thank you A Team!

This hotel is awesome. I stay here a few times a year due to my job. The staff are lovely and genuine. Go to the Sky lounge and ask the amazing Barista Oscar for one of his special flat whites. You won’t be disappointed! Photo attached. If you’re after something stronger, the boys at the Velocity bar have a level of patience hard to come by even in Central London. They’ll stay with you until you’re ready to leave and no request is too much trouble. This solid work ethic is noticed around the hotel and the staff need more recognition for this. If you’re here for a safari or a quick night stop this is the safest and best choice you’ll make for your trip. Thankyou again Crowne Plaza Nairobi Airport.

Very nice hotel with professional staff.Got very nice,professional and efficient service from this lovely waitress Leah.Just loved the way she does her things.It was very busy but she could still multitask and smile at the same time. Her smile just makes everything wonderful. Kitchen 9Restaurant at crown plaza is the place to be

Not only is this a great airport hotel, but has a fantastic restaurant called Kitchen 9. Great food and super service from smiling staff (especially Leah). Even requested something off menu which the chef prepared without an issue. All round 5 star service

We have just spent four nights at the Crowne Plaza near Nairobi Airport when it should have been a one night stay. It’s a long story. But the important thing to talk about is that our stay has been delightful and as always this is due to the people that staff the hotel. They have been delightful, courteous, efficient, charming, responsive and always going above and beyond. Thank you to absolutely everyone we have encountered, and especially to Leah in the restaurant at night for keeping us topped up and Angela in Customer Services for her help. Just so you know the room has been comfortable and the food excellent. The roof top bar and pool a lovely place to while away the hours and there is also an impressive gym and spa.

The placement near the airport is great. The rooms and facilties are great. The restaurant is mediocre - there were a lot of moquitos inside the restaurant (wierd since It's closed of and with aircon). The breakfast was quite expensive, and pretty bad. I would not recommend the breakfast.

Usually I stay at a competitive hotel nearby, but prices keep creeping up so I chose the Crowne Plaza as an alternative. I was pleasantly surprised - comfortable and clean rooms, excellent choice of food in a number of 'on-site' bars and restaurants, helpful staff and well priced. I shall look forward to my next visit.

The hotel staff are lovely and approachable! They were friendly on arrival and helpful during my stay. Pharnice was particularly amazing and went above and beyond for me during my room service. Would highly recommend the hotel:)

I find it outrageous that this AirPort hôtel only has shuttle service to the airport ( 5 minutesaway) every hour .... during peak hour .... or if you want a specific time They charge you 10 dollars . Stay away from this place , the sheraton is much better , cheaper, and takes you to the terminal anytime you want , at no extra charge . So long ihg . You won’t be missed .

First Freight Lane Nairobi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 3.1 mi (4.9 km) from Southfield Mall, Crowne Plaza Nairobi Airport is within a 10-minute drive of Gateway Mall. This 144-room, 5-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's centrally located in Nairobi, connected to the airport,6.6 mi (10.6 km) from Nairobi National Park, and also 11.1 mi (17.8 km) from University of Nairobi.


In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a lobby lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Crowne Plaza Nairobi Airport's 144 air-conditioned rooms provide minibars, coffee makers, and free bottled water. 48-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and desks are also standard.

Property features

Built in 2017, the brand new Crowne Plaza Nairobi Airport offers an outdoor pool, a fitness center, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a computer station.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, View (Savanna View)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Twin Beds, Non Smoking, View (Savanna View)

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 618 reviews

Crowne Plaza Nairobi Airport

First Freight Lane, Nairobi,
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