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Cloud Hotel & Suites

4.0 star property
Hotel connected to a shopping center in Nairobi with free parking

Choose dates to view prices

Photo gallery for Cloud Hotel & Suites

Breakfast, lunch served; local and international cuisine, pool views
Bar (on property)
Business center
View from room
Premium bedding, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Corner of 4th Parklands and Masari Road, Nairobi, 00100
  • Place, Diamond Plaza II
    ‪1 min walk‬
  • Place, The Aga Khan University Hospital
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Parklands, Cloud Hotel & Suites is adjacent to Diamond Plaza II and a short stroll from Aga Khan University Nairobi. This 4-star hotel has 39 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool. Located centrally in Nairobi, it's connected to a shopping center and also close to The Aga Khan University Hospital and Oshwal Religious Centre.

What's nearby

  • Diamond Plaza II - 1 min walk - 0.1 miles
  • The Aga Khan University Hospital - 8 min walk - 0.5 miles
  • University of Nairobi - 3 min drive - 1.4 miles
  • Nairobi National Museum - 3 min drive - 1.4 miles
  • Sarit Centre - 4 min drive - 1.4 miles

Getting around

  • Syokimau Station - 33 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Hashmi’s Bbq - ‬1 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Mugg & Bean - ‬15 min walk

About this property

Cloud Hotel & Suites

Hotel connected to a shopping center in Nairobi with free parking
Guests of Cloud Hotel & Suites have access to an indoor pool, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Cloud Hotel Nairobi
Cloud Nairobi
Cloud Hotel & Suites Hotel
Cloud Hotel & Suites Nairobi
Cloud Hotel & Suites Hotel Nairobi

Frequently asked questions

Are free cancellation options available at Cloud Hotel & Suites?

Cloud Hotel & Suites offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Cloud Hotel & Suites?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Cloud Hotel & Suites on Dec 3, 2025 start from $47.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Cloud Hotel & Suites?

This hotel is situated in Parklands, just steps from Diamond Plaza II. You'll also find Westgate Shopping Mall and Sarit Centre within a short drive.

Is there parking available at Cloud Hotel & Suites?

Yes, self parking is offered for free at the hotel.

Is a spa located at Cloud Hotel & Suites?

Spa services at the hotel include deep-tissue massages and aromatherapy.

Does Cloud Hotel & Suites have a casino?

No, Cloud Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Cloud Hotel & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Cloud Hotel & Suites?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Cloud Hotel & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Cloud Hotel & Suites have a restaurant with a breakfast menu?

Yes, Cloud Hotel & Suites serves buffet breakfast each morning for a surcharge from its restaurant.

Will Cloud Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cloud Hotel & Suites.

Does Cloud Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Cloud Hotel & Suites?

The closest major airport to Cloud Hotel & Suites is Nairobi (WIL-Wilson), which is 5.1 mi away (22 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (35-minute drive).

Can I book a room with a balcony at Cloud Hotel & Suites?

No, there aren't any guestrooms with balconies at Cloud Hotel & Suites.

Does Cloud Hotel & Suites have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Cloud Hotel & Suites.

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