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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
Fitness facility
Meeting facility
Restaurant
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Place, Two Rivers Mall
    ‪1 min walk‬
  • Place, Funscapes Theme Park
    ‪2 min walk‬
  • Place, Rosslyn Riviera Mall
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 Bedroom (Panoramic View)

Free toiletries, hair dryer, slippers, towels

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Room amenity

Premium Room, 2 Twin Beds (Karura Forest View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

Free toiletries, hair dryer, slippers, towels

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG places you next to Two Rivers Mall and within a few miles (5 km) of other popular attractions like Village Market. This 171-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Nairobi and also close to Karura Forest and United Nations Office at Nairobi.

What's nearby

  • Two Rivers Mall - 1 min walk - 0.0 miles
  • Funscapes Theme Park - 2 min walk - 0.1 miles
  • Rosslyn Riviera Mall - 13 min walk - 0.7 miles
  • United Nations Office at Nairobi - 5 min drive - 2.3 miles
  • Nairobi National Park - 20 min drive - 11.2 miles

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 42 min drive

Restaurants

  • ‪Jiko Restaurant - Tribe Hotel - ‬4 min drive
  • ‪The Wine & Bottle Rosslyn - ‬6 min drive
  • ‪Panda Tea - ‬1 min walk
  • ‪Kraftory Biergarten - ‬6 min drive
  • ‪The Pork Pit - ‬3 min drive

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

At Holiday Inn Nairobi Two Rivers Mall by IHG, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: M-Pesa.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi

City Lodge Hotel Two Rivers Mall

City Lodge Two Rivers Mall Nairobi

City Lodge Two Rivers Mall

Nairobi Two Rivers Mall By Ihg

City Lodge Hotel at Two Rivers

City Lodge Hotel at Two Rivers Mall

Holiday Inn Nairobi Two Rivers Mall by IHG Hotel

Holiday Inn Nairobi Two Rivers Mall an IHG Hotel

Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Frequently asked questions

Are free cancellation options available at Holiday Inn Nairobi Two Rivers Mall by IHG?

Holiday Inn Nairobi Two Rivers Mall by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Nairobi Two Rivers Mall by IHG?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Nairobi Two Rivers Mall by IHG on May 24, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Nairobi Two Rivers Mall by IHG?

This hotel in Nairobi is within a 10-minute walk of Two Rivers Mall and Funscapes Theme Park. You'll also find Village Market and Karura Forest within a short drive.

Will I be able to park at Holiday Inn Nairobi Two Rivers Mall by IHG?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Holiday Inn Nairobi Two Rivers Mall by IHG have a casino on the premises?

No, Holiday Inn Nairobi Two Rivers Mall by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Nairobi Two Rivers Mall by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Holiday Inn Nairobi Two Rivers Mall by IHG?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Are there hot tubs at Holiday Inn Nairobi Two Rivers Mall by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Nairobi Two Rivers Mall by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Nairobi Two Rivers Mall by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Nairobi Two Rivers Mall by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Nairobi Two Rivers Mall by IHG.

Are there connecting rooms at Holiday Inn Nairobi Two Rivers Mall by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Nairobi Two Rivers Mall by IHG?

The closest major airport to Holiday Inn Nairobi Two Rivers Mall by IHG is Nairobi (WIL-Wilson), which is 12.3 mi away (42 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 19.6 mi away (53-minute drive).

Can I book a room with a balcony at Holiday Inn Nairobi Two Rivers Mall by IHG?

Yes, some guestrooms at Holiday Inn Nairobi Two Rivers Mall by IHG offer a balcony.

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 166 reviews
Rating 8 - Good. 20 out of 166 reviews
Rating 6 - Okay. 7 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tisha

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was okay. The location was amazing but what made the place? Truly truly excellent was Winfred. The rest of the staff was nice, but Winfred took it to a whole different level she needs to be given a raise a promotion. She needs to be the person teaching everyone customer service. It was extremely professional, informative, friendly. It didn't feel like she was just giving you answers so you can get away. She was actually taking time to look into your problems, solving them and suggesting stuff to make you stay even better. She's amazing
Stayed 2 nights in Feb 2026

10/10 Excellent

Julius, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Harold

Stayed 5 nights in Feb 2026

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026

2/10 Terrible

Sharod Neal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this property and unfortunately had a very frustrating experience after checkout. Day later, I was contacted via WhatsApp by a reservations coordinator claiming I owed additional money for a room upgrade that was never clearly communicated or properly settled during my stay. For a globally recognized brand like Holiday Inn / IHG, I expected professional billing practices and transparent communication. Instead, I received an informal message stating they were “stressed and worried” about the payment — which is not the level of professionalism guests should experience. If there were outstanding charges, they should have been addressed at checkout with a proper, itemized invoice — not pursued afterward through messaging apps. This created unnecessary concern about the legitimacy of the request and reflects poorly on the hotel’s operational standards. Travelers should carefully review their folio before leaving and insist on a final receipt to avoid similar situations. While the location is convenient, the post-stay billing process significantly impacted my overall impression. I hope management improves their communication and accounting procedures so future guests do not experience the same issue.
Stayed 6 nights in Jan 2026

10/10 Excellent

Denise, Washington

Stayed 2 nights in Feb 2026

10/10 Excellent

Cherissa

Good and very quiet spot! For active
Stayed 5 nights in Jan 2026

10/10 Excellent

Leon

Stayed 1 night in Jan 2026

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness
Did not honour what I booked depite asking twice for the proper room. "Queen" bed is not an actual queen. We were downgraded despite being gold members and other benefits were not honoured Restaurant staff were friendly and great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff(special mention to Randy and Lief at Reception and Milka at the restaurant). All staff was very kind and helpful. Loved the room which was very clean.The amenities in the room was also great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, quiet hotel
Stayed 7 nights in Jan 2026

10/10 Excellent

LUCIANE Z A

Liked: Amenities
The hotel is very good, but the best thing is that it's located inside a shopping center complex.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jackie A

Traveled with group, Traveled with family
Absolutely great
Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, room was clean, staff were helpful and friendly. I would define stay there again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Johanna

Stayed 6 nights in Dec 2025

6/10 Okay

Kiera

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The establishment was clean. We enjoyed our stay!
Stayed 8 nights in Dec 2025

10/10 Excellent

Teshia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, consistent quality of food, friendly staff.
Stayed 9 nights in Dec 2025

10/10 Excellent

Tonya

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vacation was excellent.
Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kareem

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice accommodations
Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out..
Stayed 2 nights in Oct 2025

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 11 nights in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

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