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Best Western Premier Westlands

4.0 star property

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Photo gallery for Best Western Premier Westlands

Free continental breakfast
Property video
Reception
Fitness facility
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Karuna Road, behind Sarit Center, Westlands, Nairobi, Nairobi County, 00606
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪7 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Accessible Superior King Room

Accessible Superior King Room | Minibar, in-room safe, desk, laptop workspace

Accessible Superior King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, laptop workspace

Superior King Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Room

Minibar, in-room safe, desk, laptop workspace

Junior Suite Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Executive King Room | Minibar, in-room safe, desk, laptop workspace

Executive King Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room | Minibar, in-room safe, desk, laptop workspace

Executive Suite Room

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Highridge, Best Western Premier Westlands is adjacent to Sarit Centre and within a 10-minute walk of other popular attractions like Westgate Shopping Mall. This 4-star hotel has 99 rooms and welcomes guests with 2 restaurants, a full-service spa, and free self parking.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 5 min walk - 0.3 miles
  • Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.4 miles
  • Oshwal Religious Centre - 10 min walk - 0.6 miles
  • UNHCR Kenya - 10 min walk - 0.6 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk
  • ‪Artcaffe - ‬8 min walk
  • ‪Java House - ‬6 min walk
  • ‪NewsCafe Sarit Centre - ‬6 min walk
  • ‪Alloy - ‬1 min walk

About this property

Best Western Premier Westlands

Guests staying at Best Western Premier Westlands enjoy access to a full-service spa, a gym, and a steam room. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free wired internet and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Centre has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Hyatt Place Nairobi Westlands
Highridge
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 88 reviews
$154 nightly
The price is $180
Apr 20 - Apr 21
Total with taxes and fees
Hyatt Place Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 2,600 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for KES 6500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KES 2600 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 6500.0 per night
  • Spa fee: KES 7000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

What's there to see close to Best Western Premier Westlands?

This hotel is situated in Highridge within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You'll also find Nairobi National Museum and City Market within a short drive.

How much does it cost to stay at Best Western Premier Westlands?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Westlands on Apr 10, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Premier Westlands?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Best Western Premier Westlands?

Wellness Centre is the hotel's spa and services include prenatal massages, Swedish massages, aromatherapy, and reflexology.

Does Best Western Premier Westlands include a casino at the property?

No, Best Western Premier Westlands doesn't have a casino.

Will I find an indoor pool at Best Western Premier Westlands?

No, there is no indoor pool at this hotel.

Is Best Western Premier Westlands a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, proposal/romance packages, and a full-service spa.

Does Best Western Premier Westlands have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Best Western Premier Westlands have a restaurant with a breakfast menu?

Yes, Best Western Premier Westlands has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Best Western Premier Westlands allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Premier Westlands.

Does Best Western Premier Westlands have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Premier Westlands?

The closest major airport to Best Western Premier Westlands is Nairobi (WIL-Wilson), which is 5.3 mi away (21 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.6 mi away (33-minute drive).

Are there rooms with balconies at Best Western Premier Westlands?

No, there aren't any guestrooms at Best Western Premier Westlands that offer a balcony.

Best Western Premier Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 270 reviews
Rating 8 - Good. 48 out of 270 reviews
Rating 6 - Okay. 12 out of 270 reviews
Rating 4 - Poor. 1 out of 270 reviews
Rating 2 - Terrible. 6 out of 270 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
Stayed 1 night in Jan 2026

6/10 Okay

mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No USB charger points in room. Majority of TV channels unavailable. No indoor or outdoor pool.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant. 10 out of 10. I will definitely return
Stayed 1 night in Dec 2025

10/10 Excellent

Reuben

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Stayed 4 nights in Nov 2025

10/10 Excellent

anita

Stayed 3 nights in Nov 2025

10/10 Excellent

Fred

Stayed 4 nights in Nov 2025

2/10 Terrible

Emmanuel

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2025

10/10 Excellent

Nana Adjoa

Stayed 5 nights in Nov 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Stayed 1 night in Nov 2025

6/10 Okay

Stacy

Stayed 2 nights in Nov 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Palo Alto

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Stayed 1 night in Oct 2025

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great bfast buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nana Adjoa

Stayed 8 nights in Sep 2025

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

James, riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Shrimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Manisha

Stayed 3 nights in Jul 2025

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