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Best Western Premier Westlands

4.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Best Western Premier Westlands

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe
Hot tub, steam room, aromatherapy, deep-tissue massages
Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
View from room
Free continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Room service

Explore the area

View in a map
Karuna Road behind Sarit Centre, Nairobi, 00606
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪8 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Highridge, Best Western Premier Westlands is adjacent to Sarit Centre and within a 10-minute walk of other popular attractions like Westgate Shopping Mall. This 4-star hotel has 99 rooms and welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Sarit Centre - 1 min walk - 0.0 miles
  • Westgate Shopping Mall - 8 min walk - 0.5 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • UNHCR Kenya - 10 min walk - 0.6 miles
  • University of Nairobi - 2 min drive - 1.4 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬6 min walk
  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬2 min walk
  • ‪NewsCafe Sarit Centre - ‬1 min walk
  • Java House
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Best Western Premier Westlands

Art Deco hotel with 2 restaurants and a full-service spa
Guests staying at Best Western Premier Westlands enjoy access to a full-service spa, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this spa hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Centre has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Novotel Nairobi Westlands
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 93 reviews
$141 nightly
The price is $165
Nov 21 - Nov 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for KES 5000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Spa fee: KES 7000 per person, per night
  • Hot tub fee: KES 1500 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 5000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

What's there to see close to Best Western Premier Westlands?

This hotel is situated in Highridge, just steps from Sarit Centre, and within a 10-minute walk of Westgate Shopping Mall and Oshwal Religious Centre. You'll also find Nairobi National Museum and Uhuru Park within a short drive.

How much does it cost to stay at Best Western Premier Westlands?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Westlands on Dec 5, 2025 start from $119.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Premier Westlands?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Best Western Premier Westlands?

Wellness Centre is the hotel's spa and services include deep-tissue massages, Swedish massages, reflexology, and aromatherapy.

Does Best Western Premier Westlands include a casino at the property?

No, Best Western Premier Westlands doesn't have a casino.

Will I find an indoor pool at Best Western Premier Westlands?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Premier Westlands?

There are plenty of amenities for couples at this hotel, including 2 bars, 2 restaurants, and a full-service spa.

Are there hot tubs at Best Western Premier Westlands?

Yes, this hotel has a spa tub.

Does Best Western Premier Westlands have a restaurant with a breakfast menu?

Yes, Best Western Premier Westlands has 2 restaurants, and serves free continental breakfast.

Will Best Western Premier Westlands allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Premier Westlands.

Does Best Western Premier Westlands have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Premier Westlands?

The closest major airport to Best Western Premier Westlands is Nairobi (WIL-Wilson), which is 5.5 mi away (22 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.8 mi away (34-minute drive).

Are there rooms with balconies that I can book at Best Western Premier Westlands?

No, there aren't any guestrooms with balconies at Best Western Premier Westlands.

Reviews

Best Western Premier Westlands Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 233 reviews
Rating 8 - Good. 44 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 5 out of 233 reviews

Reviews

10/10 Excellent

James, riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Shrimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Manisha

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2025

10/10 Excellent

Johnsy

Stayed 1 night in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Amenities
Clean and friendly staff. Breakfast buffet was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Maro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

10/10 Excellent

Nana Adjoa

Stayed 5 nights in Jun 2025

10/10 Excellent

Hani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Stayed 4 nights in Jun 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Johnsy

Stayed 1 night in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dr. Krishna, Levittown

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Place is very accessible and in the middle of shopping and business areas
Stayed 3 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2025

8/10 Good

milan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel in the Nairobi center, theres a mall within walking distance and i would imagine most things that you would want. No pool and the gym wasnt really a gym, just a few treadmills. These are my go too when getting a hotel so not enthused but for a good place to sleep and a good full breakfast in the motning, it does fine.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ADALBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Felista

Stayed 1 night in Apr 2025

8/10 Good

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Kb
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual. Morning service as well as the breakfast spread were all on point. Loved my stay though brief.
Stayed 1 night in Feb 2025

10/10 Excellent

Alisha B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the the staff they were very professional and nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Nana Adjoa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms safe property
Stayed 3 nights in Mar 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Stayed 2 nights in Dec 2024

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