4/10 Poor
Prashant
Jan 12, 2026
Disliked: Cleanliness, staff & service
Prashant
Stayed 1 night in Dec 2025
Excel Hotels & Resorts Mall Road Nainital
3.0 star property
Choose dates to view prices
Photo gallery for Excel Hotels & Resorts Mall Road Nainital
Reviews
4.04.0 out of 10
Popular amenities
- Free WiFi
- Restaurant
- Breakfast available
- Housekeeping
Explore the area
Mall Rd Mallital, Nainital, UK, 263002
- Nainital LakePlace, Nainital Lake1 min walk
- Mall RoadPlace, Mall Road1 min walk
- Goddess Naina DeviPlace, Goddess Naina Devi8 min walk
- Pantnagar (PGH)Airport, Pantnagar (PGH)107 min drive
Room options
View all photos for Deluxe Room
Deluxe Room
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Lake Facing Room
Lake Facing Room
- Lake view
- Sleeps 2
- 1 King Bed
View all photos for Junior Suite
Junior Suite
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Twin Bed
View all photos for Family Suite Lake facing
Family Suite Lake facing
- Lake view
- 1 bedroom
- Sleeps 5
- 2 King Beds
About the neighborhood
Nainital
Located in Mallital, Excel Hotels & Resorts Mall Road Nainital is adjacent to Mall Road and within a 15-minute walk of popular sights like Nainital Lake. This 60-room, 3-star hotel offers guests a restaurant.
What's nearby
- Nainital Lake - 1 min walk - 0.1 miles
- Mall Road - 1 min walk - 0.1 miles
- Goddess Naina Devi - 8 min walk - 0.5 miles
- Naina Devi Temple - 16 min walk - 0.9 miles
- Snow View Point - 4 min drive - 0.9 miles
Getting around
- Kathgodam Railway Station - 74 min drive
- Pantnagar (PGH) - 118 min drive
Restaurants
- Luckies Cafe & Bakery - 12 min walk
- Sakley's Restaurant - 11 min walk
- Cafe Lakeside - 15 min walk
- The Mudhouse Cafe - 42 min drive
- Nanak Restaurant - 13 min walk
About this property
Excel Hotels & Resorts Mall Road Nainital
Guests of Excel Hotels & Resorts Mall Road Nainital have access to free WiFi in public areas.
32-inch TVs come with cable channels. Other amenities include ceiling fans, desks, and free toiletries. Housekeeping is available on request.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 500 for adults and INR 350 for children
- A restaurant
Family friendly
- Rollaway/extra bed (surcharge)
Guest services
- Housekeeping (daily)
Accessibility
- No elevator
More
- 100% renewable energy
- Annual offsets purchased for at least 10% of carbon footprint
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Designated smoking areas
- Eco-friendly cleaning products used
Room amenities
Bedroom
- Bedsheets provided
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Toilet paper
- Towels provided
Entertainment
- 32-inch TV with cable channels
Food and drink
- Free bottled water
More
- Ceiling fan
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating
- LED lighting
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
- Service animals exempt from fees
Children and extra beds
- Rollaway/extra beds are available for INR 3000 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for continental breakfast: approximately INR 500 for adults and INR 350 for children
- Rollaway bed fee: INR 3000 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
- Check-in: noon
- Check-out: 11:00 AM
- Minimum check-in age: 18
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards, debit cards, and cash.
- This property uses eco-friendly cleaning products.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- There are no elevators.
Frequently asked questions
What is there to do close to Excel Hotels & Resorts Mall Road Nainital?
This hotel is situated in Mallital, just steps from Nainital Lake and Mall Road, and within a short walk of Goddess Naina Devi. You'll also find Nainital Aerial Ropeway and Thandi Road less than a mile away.
How much does it cost to stay at Excel Hotels & Resorts Mall Road Nainital?
As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Excel Hotels & Resorts Mall Road Nainital on Mar 30, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at Excel Hotels & Resorts Mall Road Nainital?
No, this hotel doesn't offer parking.
Does Excel Hotels & Resorts Mall Road Nainital feature a casino at the property?
No, Excel Hotels & Resorts Mall Road Nainital doesn't have a casino.
Will I find an indoor pool at Excel Hotels & Resorts Mall Road Nainital?
No, there is no indoor pool at this hotel.
Are there hot tubs at Excel Hotels & Resorts Mall Road Nainital?
No, there isn't a spa tub at this hotel.
Does Excel Hotels & Resorts Mall Road Nainital feature a restaurant that includes a breakfast menu?
Yes, Excel Hotels & Resorts Mall Road Nainital serves continental breakfast each morning for a surcharge from its restaurant.
Will Excel Hotels & Resorts Mall Road Nainital allow pets to stay free of charge?
No, pets aren't allowed at Excel Hotels & Resorts Mall Road Nainital though service animals are welcome.
Are there connecting rooms at Excel Hotels & Resorts Mall Road Nainital?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Excel Hotels & Resorts Mall Road Nainital?
The closest major airport to Excel Hotels & Resorts Mall Road Nainital is Pantnagar (PGH), which is about 24.5 mi away.
Are there rooms with balconies at Excel Hotels & Resorts Mall Road Nainital?
No, you won't find guestrooms with balconies at Excel Hotels & Resorts Mall Road Nainital.
Excel Hotels & Resorts Mall Road Nainital Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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4.0/10
Cleanliness
2.0/10
Staff & service
6.0/10
Property conditions & facilities